Hotel Plaza Genova Centro

3.5 star property
3.5-star hotel near Degollado Theater

Choose dates to view prices

Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine
Reception
Deluxe Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Front of property
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Degollado Theater
    ‪3 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

Standard Double Room

8.6 out of 10
Excellent
(223 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Guadalajara

Heart of Guadalajara.At this Downtown Guadalajara hotel, you'll be within a 5-minute walk of Degollado Theater and Guadalajara Cathedral. Also, Mercado Libertad is within half a mile (1 km) and Hospicio Cabanas is within 2 miles (3 km).

What's nearby

  • Guadalajara Cathedral - 3 min walk - 0.2 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Degollado Theater - 3 min walk - 0.2 miles
  • Plaza de los Mariachis - 5 min walk - 0.3 miles
  • Teatro Diana - 14 min walk - 0.8 miles

Getting around

  • San Juan de Dios Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 44 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Lonchería La Playita - ‬3 min walk
  • ‪Café Boutique Degollado - ‬3 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Hotel Plaza Genova Centro

3.5-star hotel near Degollado Theater
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 3 meeting rooms.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and 24-hour room service are also featured at the business-friendly Hotel Plaza Genova Centro. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Guadalajara hotel is smoke free.

  • 197 guestrooms or units
  • Business center (24 hours)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Plaza Genova Centro offers 197 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Limited onsite valet parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 11 2026 to February 11 2027 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Frequently asked questions

How close is Hotel Plaza Genova Centro to the airport?

Hotel Plaza Genova Centro is 12.3 mi (44-min drive) away from the Don Miguel Hidalgo y Costilla Intl. Airport (GDL) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Plaza Genova Centro?

As of Feb 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza Genova Centro on Feb 22, 2026 start from $45.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Plaza Genova Centro have an airport shuttle?

Airport shuttle services are not available at Hotel Plaza Genova Centro.

Does Hotel Plaza Genova Centro offer free breakfast?

Hotel Plaza Genova Centro does not offer free breakfast.

Is there a casino at Hotel Plaza Genova Centro?

No, there is no casino at this hotel, but Majestic Casino (9-min drive) is nearby.

What time is check-in at Hotel Plaza Genova Centro?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Plaza Genova Centro?

This hotel offers free valet parking.

Does Hotel Plaza Genova Centro have a pool?

Hotel Plaza Genova Centro does not have a pool.

Does Hotel Plaza Genova Centro have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Plaza Genova Centro have a spa?

There are no spa services available at this hotel.

How close is Hotel Plaza Genova Centro to downtown Guadalajara?

Hotel Plaza Genova Centro is 0.2 mi away from Guadalajara.

Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1146 out of 1826 reviews
Rating 8 - Good. 420 out of 1826 reviews
Rating 6 - Okay. 141 out of 1826 reviews
Rating 4 - Poor. 58 out of 1826 reviews
Rating 2 - Terrible. 61 out of 1826 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan Pablo

Stayed 1 night in Nov 2025

10/10 Excellent

Claudia Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Adrianna

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
i am writing this from a different hotel, where we finally feel safe and respected after escaping the absolute nightmare that was Hotel Plaza Génova. We cut our 4-night stay short after just two days, and the reason was not just the filthy conditions, but what I can only describe as systematic harassment and extortion. This hotel subjected us to a predatory scam. Despite paying an upfront "additional person" fee at check-in, staff member Tatiana harassed us with 4 calls and 4 texts before illegally locking us out of our room. They demanded more money to reactivate our key, holding our belongings hostage. This extortion was repeated nightly. The rooms were uninhabitable, reeking of sewer and with a flooded, backed-up shower. Our requests for a room change were ignored. The combination of bullying, fraudulent charges, and vile conditions forced us to abandon our paid stay and leave early. This is not just a bad hotel; it is a scam operation. Avoid at all costs.
Stayed 4 nights in Nov 2025

10/10 Excellent

Filiberto

Business traveler
Liked: Cleanliness, staff & service, amenities
It was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The wonderful staff
Stayed 1 night in Nov 2025

10/10 Excellent

julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Hotel is within walking distance from a lot of locations.
Stayed 3 nights in Oct 2025

10/10 Excellent

Juan

Stayed 11 nights in Oct 2025

10/10 Excellent

GERARDO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En esta ocasión todo estuvo perfecto. En la puerta principal, Ricardo y sus compañeros bellboys son muy gentiles. El personal de recepción, en particular Melissa, fueron muy amables y complacientes con nuestras solicitudes. Nuestra habitación estuvo muy bien hecha por Mirna. GRACIAS!
Stayed 4 nights in Oct 2025

8/10 Good

GERARDO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general muy bien. Solamente hay un detalle en cuanto al personal de recepción (prefiero no mencionar el nombre de quien me recibió) Es más propio para la imagen del hotel el dirigirse con cortesía al cliente y no tutearlo. Resulta un tanto incómodo.
Stayed 3 nights in Oct 2025

10/10 Excellent

Danny

Stayed 3 nights in Oct 2025

10/10 Excellent

AGUSTIN HERNANDEZ, ELGIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and beds are very comfortable. There are many dining options around the hotel. Staff is very nice and helpful. The hotel has its own restaurant and the food is very good.
Stayed 2 nights in Oct 2025

8/10 Good

Kim Luu Billy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and walkable to all Centro locations. Staff was very friendly. The room is a bit older and would be nice if they changed the carpet to flooring. Wouldn’t mind coming back though as the price is great!
Stayed 4 nights in Oct 2025

10/10 Excellent

Pedro Pablo Ochoa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuartos limpios, personal hamable, mis felicitaciones para los botones muy amables siempre.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Oct 2025

8/10 Good

manuel

Liked: Amenities
Muy buena ubicación y muy limpio.
Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great service nice location. We will stay again.
Stayed 4 nights in Oct 2025

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service
Staff was very friendly, the hotel needs some upgrades.
Stayed 1 night in Oct 2025

10/10 Excellent

Luis E, San Diego

Stayed 4 nights in Oct 2025

10/10 Excellent

Franco

Stayed 2 nights in Oct 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Amenities
Muy bien servicio me gustó mucho. Se lo recomiendo a todos. Las recepcionistas fueron muy amables me ayudar bien rápido.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edison, Tecate

Stayed 3 nights in Oct 2025

8/10 Good

brenda

Stayed 4 nights in Oct 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025