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Krystal Urban Guadalajara

3.5 star property
3.5-star hotel near Minerva Roundabout

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Photo gallery for Krystal Urban Guadalajara

Property entrance
Property entrance
Junior Suite, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk
Interior detail
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

View in a map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130
  • Place, Minerva Roundabout
    ‪10 min walk‬
  • Place, Applicant Service Center
    ‪12 min walk‬
  • Place, Avienda Chapultepec
    ‪17 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

9.0 out of 10
Wonderful
(55 reviews)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

9.0 out of 10
Wonderful
(84 reviews)
  • 279 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Junior Suite, 2 Double Beds

8.6 out of 10
Excellent
(11 reviews)
  • 549 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Guadalajara

Zona Minerva stay.Your stay at this Zona Minerva hotel places you within 3 miles (5 km) of Minerva Roundabout and US Consulate General Guadalajara. Expo Guadalajara and Guadalajara Cathedral are also within 3 miles (5 km).

What's nearby

  • Los Arcos de Guadalajara - 7 min walk - 0.4 miles
  • Minerva Roundabout - 10 min walk - 0.6 miles
  • Applicant Service Center - 12 min walk - 0.7 miles
  • Avienda Chapultepec - 17 min walk - 0.9 miles
  • US Consulate General Guadalajara - 3 min drive - 1.9 miles

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Royal Yak - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Restaurant IRORI Guadalajara - ‬1 min walk
  • ‪Super Salads - ‬1 min walk
  • ‪Okuma - ‬1 min walk

About this property

Krystal Urban Guadalajara

3.5-star hotel near Minerva Roundabout
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Krystal Urban Guadalajara. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Guadalajara hotel.

  • 1 building
  • 140 guestrooms or units
  • 14 levels
  • Meeting rooms
  • Built in 2015
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Urban Guadalajara offers 140 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 305 for adults and MXN 218 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 305 for adults and MXN 218 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

How close is Krystal Urban Guadalajara to the airport?

Krystal Urban Guadalajara is 14.3 mi (33-min drive) away from the Don Miguel Hidalgo y Costilla Intl. Airport (GDL) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Urban Guadalajara?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Krystal Urban Guadalajara on Dec 12, 2025 start from $81.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Urban Guadalajara have an airport shuttle?

Airport shuttle services are not available at Krystal Urban Guadalajara.

Does Krystal Urban Guadalajara offer free breakfast?

Free breakfast isn’t provided at Krystal Urban Guadalajara, but buffet breakfast is offered for a fee of MXN 305 for adults and MXN 218 for children. It's available every day from 7 AM to noon.

Is there a casino at Krystal Urban Guadalajara?

No, there is no casino at this hotel, but Majestic Casino (6-min drive) is nearby.

What time is check-in at Krystal Urban Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Early check-in costs MXN 400 (subject to availability).

Is there free parking at Krystal Urban Guadalajara?

This hotel offers free self parking.

Does Krystal Urban Guadalajara have a pool?

Krystal Urban Guadalajara does not have a pool.

Does Krystal Urban Guadalajara have a restaurant?

Yes, there is a restaurant on site.

Does Krystal Urban Guadalajara have a spa?

There are no spa services available at this hotel.

How close is Krystal Urban Guadalajara to downtown Guadalajara?

Krystal Urban Guadalajara is 2.2 mi away from Guadalajara.

Krystal Urban Guadalajara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1048 out of 1523 reviews
Rating 8 - Good. 284 out of 1523 reviews
Rating 6 - Okay. 117 out of 1523 reviews
Rating 4 - Poor. 35 out of 1523 reviews
Rating 2 - Terrible. 39 out of 1523 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Manuel

Stayed 1 night in Oct 2025

10/10 Excellent

Marco Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Good location. Nice staff
Stayed 4 nights in Aug 2025

10/10 Excellent

RAUL SERGIO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felicidades excelente atencion y servicio

Todo muy bien excelente servicio y atencion y bastante limpio y ordenada ademas de una excelente ubicacion, todo el personal muy atento y dispuesto a atender
Stayed 1 night in Aug 2025

10/10 Excellent

Jose David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and very well located… thanks and keep up the good work!
Stayed 2 nights in Aug 2025

8/10 Good

RafinShow

Stayed 1 night in Aug 2025

10/10 Excellent

Loida, Marysville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta el hotel , se encuentra en un area con buenas opciones de comida , centro magno esta justo enfrente, los cuartos estan lindos y comodos , lo unico que mi refrigerator nunca sirvio estaba caliente, de hay en mas , todo super, su restaurante tiene comida rica y con buenos precios , claro que me vuelvo a quedar!
Stayed 3 nights in Aug 2025

10/10 Excellent

jose guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia corta pero muy cómoda

Muy limpias las instalacuones, un servicio muy atento en todo momento y amable, el hoyel es muy bonito y se siente moderno
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio de Jesus

Stayed 1 night in Aug 2025

10/10 Excellent

Monica, Norwalk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and nice, hotel very clean and comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Laile

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and the property
Stayed 2 nights in Aug 2025

6/10 Okay

Bolivar

Traveled with family
The hotel is situated in an area that offers a variety of restaurant options.
Stayed 3 nights in Aug 2025

8/10 Good

Julissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Eliu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s Quite
Stayed 1 night in Aug 2025

10/10 Excellent

Paulo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean and nice hotel centrally located to the general area of Guadalajara. They also offer complimentary transportation to Historic Downtown which is a fantastic ammenity.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alfredo

Stayed 1 night in Aug 2025

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beat bed and pillows in a long time
Stayed 1 night in Aug 2025

10/10 Excellent

Jose guadalupe

Stayed 1 night in Aug 2025

4/10 Poor

Daylan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is clean less
Stayed 6 nights in Aug 2025

10/10 Excellent

Jennifer, Bolingbrook

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No fridge

The hotel and staff were very good. However, our room didnt have a refrigerator. We bought cheese and biscuits for our two night stay. Any hotel such as this should have a refrigerator in all rooms. We also were disturbed by the cleaner on both mornings (knocked and opened the door). Shame as otherwise it would have been a good experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

GILBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Laile

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We have an amazing experience
Stayed 5 nights in Jul 2025