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Hotel Alcalá Expo

3.0 star property
3-star hotel near Plaza del Sol, connected to a shopping center

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Photo gallery for Hotel Alcalá Expo

Reception
Reception
Outdoor pool
Reception
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

View in a map
Calle Turquesa 2118, Colonia Residencial Victoria, Guadalajara, JAL, 44560
  • Place, Plaza del Sol
    ‪3 min walk‬
  • Place, Galleries Theater
    ‪10 min walk‬
  • Place, Expo Guadalajara
    ‪15 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Room

8.6 out of 10
Excellent
(9 reviews)
  • 250 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Double Room

Premium bedding, down comforters, in-room safe, desk

Deluxe Double Room

  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Guadalajara

Zona Expo stay.With a stay at this Zona Expo hotel, you'll be within half a mile (1 km) of Plaza del Sol and 2 miles (3 km) of Expo Guadalajara. Also, Avienda Chapultepec is within 3 miles (5 km) and US Consulate General Guadalajara is within 6 miles (10 km).

What's nearby

  • Plaza del Sol - 3 min walk - 0.2 miles
  • Majestic Casino - 10 min walk - 0.6 miles
  • Galleries Theater - 10 min walk - 0.6 miles
  • Expo Guadalajara - 15 min walk - 0.9 miles
  • World Trade Center - 17 min walk - 0.9 miles

Getting around

  • 18 De Marzo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 34 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Estambul - ‬5 min walk
  • ‪Sanborns - ‬5 min walk
  • ‪Pastor Del Sol - ‬3 min walk
  • ‪Dairy Queen - ‬6 min walk

About this property

Hotel Alcalá Expo

3-star hotel near Plaza del Sol, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at Hotel Alcalá Expo.

This 3-star Guadalajara hotel is smoke free.

  • 38 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Dining venue
Hotel Alcalá Expo offers 38 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

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Hotel Platino Expo Guadalajara
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  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 494 reviews
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; MXN 300 to 350 for adults and MXN 250 to 300 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alcalá Expo

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 300 to 350 for adults, and MXN 250 to 300 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a first aid kit in each accommodation.

Property Registration Number 1

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Alcalá Expo Hotel
Alcalá Expo Guadalajara
Alcalá Expo Hotel Guadalajara

Frequently asked questions

How close is Hotel Alcalá Expo to the airport?

Hotel Alcalá Expo is 13.8 mi (34-min drive) away from the Don Miguel Hidalgo y Costilla Intl. Airport (GDL) airport, the closest popular airport to the property.

Does Hotel Alcalá Expo have an airport shuttle?

Airport shuttle services are not available at Hotel Alcalá Expo.

Does Hotel Alcalá Expo offer free breakfast?

Free breakfast isn’t offered at Hotel Alcalá Expo, but continental breakfast is offered for a fee of between MXN 300 and 350 for adults, MXN 250 and 300 for children. It's available on weekdays from 7:00 AM to 11:30 AM and weekends from 8:00 AM to 11:30 AM.

Is there a casino at Hotel Alcalá Expo?

No, there is no casino at this hotel, but Majestic Casino (11-min walk) is nearby.

What time is check-in at Hotel Alcalá Expo?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Alcalá Expo?

Free parking is not available at this hotel.

Does Hotel Alcalá Expo have a pool?

Hotel Alcalá Expo features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 8:00 PM.

Does Hotel Alcalá Expo have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Alcalá Expo have a spa?

There are no spa services available at this hotel.

How close is Hotel Alcalá Expo to downtown Guadalajara?

Hotel Alcalá Expo is 3.9 mi away from Guadalajara.

Hotel Alcalá Expo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 56 out of 100 reviews
Rating 8 - Good. 20 out of 100 reviews
Rating 6 - Okay. 11 out of 100 reviews
Rating 4 - Poor. 6 out of 100 reviews
Rating 2 - Terrible. 7 out of 100 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Said

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me dieron habitación al parecer con coc@ín@ y sucia. Reservé 4 habitaciones, las 4 sucias, con pelos, olor a cigarro, cobijas sucias y con pelos. LA CAMA MUY MUY DURA, unas no servía la puerta otra el lavamanos. Muchos huéspedes quejándose. No me hicieron válida la cancelación pero aún así me fui a otro hotel. Estéticamente bonito pero nadamas . Es una asquerosidad de hotel y servicio. No te engañes por las reseñas buenas, yo reservé 4 y todas estaban muy mal.
Stayed 4 nights in Jul 2025

6/10 Okay

Sandra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
No me gustó el baño el agua se salía y tenía un mal aroma no me gustó la puerta nunca se podía cerrar
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Stayed 4 nights in Jul 2025

10/10 Excellent

Ruben

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good , room exelent
Stayed 2 nights in Jan 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Lo unico que no me gusto mucho es que no hay elevador y para subir las maletas si es un poco dificil, todo lo demas fue excelente.
Stayed 8 nights in Sep 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location..
Stayed 4 nights in Aug 2024

6/10 Okay

Arturo

Very regular service
Stayed 6 nights in Jul 2024

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
El concepto, él diseño y la ubicación del hotel son muy buenas. El personal de recepción, (Juan Pablo y Vanessa) muy carismáticos y serviciales, la persona del desayuno (Maria Guadalupe) super amable y atenta. Pero a lo que se refiere de limpieza!!!! Si pudiera darle -1 al personal, lo haría con gusto. Para empezar,, en las sabanas encontré cabellos de alguien que por supuesto no eran míos, puesto que acababa de destender la cama. Las fundas de la cama entre sucias o percudidas! El baño tenía cabellos en las paredes de la bañera y en el piso. Y para colmo, el AC no enfriaba!! El hotel ofrece una piscina, lo que el hotel no describe, es el color verde sucio, con mangos y hojas del arbol en el fondo de la misma, asi que ni pensar en poner un pié dentro de ella. Yo me guíe por las reseñas de éste hotel para mi estancia, pero no se si me atreviera a quedarme una vez más aquí!
Stayed 2 nights in Jul 2024

6/10 Okay

Alfredo, Emiliano Zapata

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El lugar estuvo muy bien, el personal de recepcion eran muy amables y atentos, el unico problema fue con el personal de limpieza que solo hicieron la limpieza de la habitacion un dia.
Stayed 3 nights in Jul 2024

10/10 Excellent

Brissa

Liked: Staff & service
Stayed 5 nights in Jun 2024

6/10 Okay

Ishmael

Disliked: Amenities
It’s a nice cool place to chill
Stayed 5 nights in Mar 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien excepto que se escucha mucho el ruido de la calle por esta las habitaciones expuestas al ruido
Stayed 1 night in Sep 2025

6/10 Okay

PABLO JAVIER

Traveled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Stayed 4 nights in Aug 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Luis

Stayed 4 nights in Jul 2025

2/10 Terrible

Moises

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agua fría en regaderas

Terrible, NO hay agua caliente, debes de bañarte con agua fría, en recepción te dices que como son celdas solares es lo único que calienta
Stayed 5 nights in Jul 2025

4/10 Poor

Claudia Maria Gamez

Disliked: Cleanliness, property conditions & facilities
ubicacion excelente, limpieza muy defisiente, controles de clima y tele sin pila cumple solo para dormir
Stayed 2 nights in Jul 2025

8/10 Good

Eduardo Alberto

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Se descompuso la chapa de la puerta de baño y me quedé encerrado tuvieron que romper la puerta para sacarme. Nos cambiaron de habitación y la puerta del baño estaba muy hinchada y costaba mucho trabajo abrirla y cerrarla.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Blanca

Stayed 3 nights in Jun 2025

10/10 Excellent

Atenogenes

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel!!
Stayed 1 night in May 2025

2/10 Terrible

Maricela

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025