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Hotel Santuario

2.5 star property
Hotel near Guadalajara Cathedral in Guadalajara

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Photo gallery for Hotel Santuario

Interior
Exterior
Reception
Terrace/patio
Hallway

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Manuel Acuña 528 Zona Centro, Guadalajara, JAL, 44100
  • Degollado Theater
    ‪10 min walk‬
  • Guadalajara Cathedral
    ‪10 min walk‬
  • Avienda Chapultepec
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪22 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Single Use

Double Room Single Use | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room Single Use

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Property amenity

Holiday Inn Express Guadalajara Aeropuerto by IHG

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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.4 out of 5, Excellent, 1,017 reviews
$68 nightly
The price is $81
Sep 6 - Sep 7
Total with taxes and fees
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About the neighborhood

Guadalajara

City center stay.Within a 15-minute walk of the hotel, you'll find Guadalajara Cathedral and Guadalajara Plaza. Rotonda de los Jaliscienses Ilustres and Regional Museum of Guadalajara are also within half a mile (1 km).

What's nearby

  • Degollado Theater - 10 min walk - 0.6 miles
  • Guadalajara Cathedral - 10 min walk - 0.6 miles
  • Avienda Chapultepec - 3 min drive - 1.5 miles
  • Applicant Service Center - 5 min drive - 1.9 miles
  • Jalisco Stadium - 5 min drive - 2.2 miles

Getting around

  • Refugio Station - 8 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 37 min drive

Restaurants

  • ‪Ortográfika - ‬2 min walk
  • ‪Casa Pedro Loza - ‬4 min walk
  • ‪El viejito e Hijos - ‬2 min walk
  • ‪Cenaduría Esther - ‬1 min walk
  • ‪Los Famosos Equipales - ‬4 min walk

About this property

Hotel Santuario

Hotel near Guadalajara Cathedral in Guadalajara
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. A rooftop terrace, barbecue grills, and tour/ticket assistance are also featured at Hotel Santuario.

This Guadalajara hotel is smoke free.

  • 14 guestrooms or units
  • Terrace on the roof
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Santuario offers 14 accommodations with complimentary toiletries and ceiling fans. 32-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

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Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Santuario

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santuario Guadalajara
Santuario Guadalajara
Hotel Santuario Hotel
Hotel Santuario Guadalajara
Hotel Santuario Hotel Guadalajara

Frequently asked questions

How close is Hotel Santuario to the airport?

Hotel Santuario is 12.8 mi (37-min drive) away from the Don Miguel Hidalgo y Costilla Intl. Airport (GDL) airport, the closest popular airport to the property.

Does Hotel Santuario have an airport shuttle?

Airport shuttle services are not available at Hotel Santuario.

Does Hotel Santuario offer free breakfast?

Hotel Santuario does not offer free breakfast.

Is there a casino at Hotel Santuario?

No, there is no casino at this hotel, but Majestic Casino (10-min drive) is nearby.

What time is check-in at Hotel Santuario?

Check-in start time: 2 PM; Check-in end time: 10 PM.

Is there free parking at Hotel Santuario?

Free parking is not available at this hotel.

Does Hotel Santuario have a pool?

Hotel Santuario does not have a pool.

Does Hotel Santuario have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Santuario have a spa?

There are no spa services available at this hotel.

How close is Hotel Santuario to downtown Guadalajara?

Hotel Santuario is 0.5 mi away from Guadalajara.

Hotel Santuario Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 24 reviews
Rating 8 - Good. 10 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 4 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Victory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Historic district

Clean, comfortable and great location!
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good just for sleeping. Great service from staff.

Good just for sleeping. Great service from staff.

8/10 Good

Laura

Disliked: Staff & service, property conditions & facilities
Breakfast it wasn’t good, the costumer service is poor it need a little more cleaner Nice colorful house, friendly people, the front of the hotel it doesn’t look like hotel

4/10 Poor

Dan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Is it a hotel?

This is not a typical 'hotel'. A husband and wife have several rooms they rent as a hotel. The place is difficult to find - even a taxi driver could not find it. The worst part is no maid service and black sheets and one black towel that are not clean and must last for the entire stay. Also the street side room is very noisy. Also there is no AC so it can be too warm even in winter. The only good news is the couple who own the place are nice and helpful and serve a fairly good hot breakfast.

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice central location and all amenities worked.

Although I can only speak English the staff went out of their way to help me using Google Translate. It was the first hotel i stayed in Guadalajara where the hot water in the shower actually worked! Very nice bathrooms, fast wifi and a decent bed with AC if required. This is a nice place to book if you want to wander around the central part of the city and see many markets and historic buildings.
Stayed 3 nights in Mar 2018

8/10 Good

Romeo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Irma Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!

Excelente atención y servicio!!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy céntrico, económico y acogedor. Ideal para llegar a dormir y darse un baño, y pasearse por Guadalajara.
Stayed 2 nights in Apr 2019

10/10 Excellent

MERCEDES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cordialidad

Muy buena atencion en general. El propietario muy atento y servicial
Stayed 3 nights in Feb 2019

8/10 Good

Erika joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

4/10 Poor

magali, culiacan

tuvimos el problema de no tener agua caliente para bañarnos , hay una sola persona que hace todo;es la recepcionista,es la del aseo, es la cocinera, es la que atiendelos desperfectos del hotel ,falta mas personal para que cada uno tenga la funcion correspondiente, el desyuno ke ofrecen no esta a la hora pues la muchacha no alcanza hacer todo , no hay anucio a fuera para encontrar el hotel, es cara la tarifa para el hotel que es, ya no volveria a ese hotel le falta mucho que ofrecer.
Stayed 2 nights in Nov 2018

2/10 Terrible

Vero, Colima

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
personal agradable, mal olor en la habitación (humedad) la ropa de cama no huele a limpio. el pasador para cerrar la puerta no servía
Stayed 2 nights in Oct 2018

10/10 Excellent

Mario, Durango

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente ubicación y un servivio inmejorable

tiene cerca tanto el centro histórico como los servicios básicos, una cenaduría en la esquina, tiendas de conveniencia y el corredor turístico a solo dos cuadras
Stayed 8 nights in Mar 2018

8/10 Good

Jesus

Liked: Staff & service, room comfort

8/10 Good

Edgar Hipolito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jacky, Cd de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel agradable cerca de la catedral

Descanso garantizado, lugar tranquilo y el personal muy atento.
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

POCO SEGURO-CANCELE RESERVACION

Al llegar al domicilio indicado, me encontré con una casa, no con un hotel, la zona no parecía segura, muy sola. La casa hacienda ni siquiera tenía letrero de hotel. Hablé a Expedia y cancelé la reservación. a las 11:30 de la noche tuve que buscar otra opción. Fue una mala experiencia.
Stayed 3 nights in Mar 2018

4/10 Poor

Carlos

Disliked: Cleanliness, property conditions & facilities, room comfort

No lo recomiendo.

La ubicación es en zona roja, las instalaciones bastantes rústicas, las camas muy viejas, las almohadas sucias.
Stayed 2 nights in Dec 2017

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y servicio

Excelente lugar me encantó , regresaremos
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención!

Las instalaciones son muy bonitas y la atención por parte del dueño es excelente.
Stayed 1 night in Aug 2017