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 Salem •1 Room
 Salem • 1 Room
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Comfort Suites Salem

2.5-star property
630 Hawthorne Ave Se, Salem, OR 1-855-201-7819
4.4 out of 5
Excellent!
See all 14 travelocity Reviews

"Staff was very friendly and quickly responded to call for assistance with cable. " More

By a verified traveler on Wed 11 Oct 2023

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Hotel Description

Hotel near Willamette University in Salem

Heart of Salem

Your stay at this Southeast Salem hotel places you within 3 miles (5 km) of Willamette University and Oregon State Capitol. Salem Hospital and Elsinore Theater are also within 3 miles (5 km).

Renovated in 2020

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$91* Per night/room May 12 - May 13

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Suites Salem ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites Salem

Everyone (7) Couples (2) Family (2)
5 out of 5
Staff was very friendly and quickly responded to call for assistance with cable.

Posted by , from Issaquah on Oct 11, 2023

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Comment from Hotel Management

Oct 11, 2023 by Julene Tackett

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5

Posted by on Jul 14, 2023

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Comment from Hotel Management

Aug 3, 2023 by Julene Tackett

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4 out of 5
Beds were too soft & uncomfortable. After 2 nights, both of us had back pain.

Posted by on Mar 27, 2023

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Comment from Hotel Management

Apr 4, 2023 by Julene Tackett

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5

Posted by on Mar 4, 2023

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Comment from Hotel Management

Apr 4, 2023 by Julene Tackett

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4 out of 5
The property is a bit far from the places we wanted to be - but extremely clean and nice. However, (and I told the clerk this) the rooms need a soap dish in bathroom And there were no Bibles in the room. Suggest they be put there - people need encouragement at times when they travel. Nice place

Posted by on Jan 29, 2023

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Comment from Hotel Management

Jan 31, 2023 by Julene Tackett

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

3 out of 5
Great breakfast and pool had long hours

Posted by , from Bremerton on Aug 30, 2022

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Comment from Hotel Management

Sep 7, 2022 by Julene Tackett

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5
This is the 2nd time we’ve stayed here and we love this hotel!

Posted by on Jun 15, 2022

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Comment from Hotel Management

Jun 16, 2022 by Julene Tackett

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5
Good location, very nice property, my room was very comfortable and quiet. There are a variety of pillows, very soft and squishy (which I love) to firmer, had a good nights sleep 😴 😁👍

Posted by , from Fresno on Dec 29, 2021

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Comment from Hotel Management

Dec 29, 2021 by Comfort Suites Management

We are glad to hear you enjoyed your stay with us and hope to see you again the next time you travel to Salem.

5 out of 5

Posted by on Aug 24, 2021

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5 out of 5
The only problem we had was that we were given a room with people sleeping in it.

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 23, 2021 by Comfort Suites Staff

We apologize for the issues you encountered.

About the Comfort Suites Salem

Location 630 Hawthorne Ave Se, Salem, OR 97301

Property Features

As a guest of Comfort Suites Salem, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Suites Salem. Limited free parking is available on a first-come, first-served basis. A complete renovation of Comfort Suites Salem was completed in January 2020. This Salem hotel is smoke free.

  • 85 guestrooms or units
  • 3 levels
  • Built in 1997
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Salem Station (4.1 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites Salem offers 85 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Rooms open to furnished patios. Accommodations have separate dining areas and are furnished with double sofa beds and desk chairs. Pillowtop beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided once per stay.

  • Private patio (furnished)
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Smoke detector
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out fee: USD 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Salem
  • Comfort Suites Salem
  • Salem Comfort Suites
  • Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
  • Winston Salem Comfort Suites
  • Comfort Suites Salem Hotel
  • Comfort Suites Salem Hotel Salem
  • Comfort Suites Salem Hotel
  • Comfort Suites Salem Salem
  • Comfort Suites Salem Hotel Salem

You should know

  • Pool access available from 5:00 AM to midnight.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.