Frankfurt, Germany Spa Hotels

Everyone was very nice and welcoming. They allowed me to check in early. The room was very clean with all the comforts of home. It was also very quiet. Within walking distance of many good restaurants and sights.

It was our last night in Germany and welcomed the comfort of this Hotel. The rooms are very nice with three to four places to have dinner or refreshments on site. The food was very good and the breakfast was great. Staff was johnny on the spot and the man at the door helped get our luggage to our room. He was there two years ago and did the same. Very nice gentleman and had recommendations where to go and such. The hotel also offered bus service to the airport every 15 minutes. And the bus was very nice and the drivers very polite.

This hotel is realy very nice, in a great spot, the staff and service are excelent.

I have stayed here before and was happy to return. Great, clean and quiet hotel. Friendly, and very professional staff. Convenient location - train just down the street.

During past 5 years ,I stayed in this hotel every year one or two times,but this year the standard of hotel lower than the past.I think some weakness of management and supervision. house keeping did not follow the same standard every day. some day was excellent some day not. Guest service was not responded to the need of the guest , just said ok but no action.reception even didn't change money for me.house keeping took out the glasses from the room with no replacement,I called guest service for that but no action. may be these are small points but some times important for the guests,

We just returned from a 16 day trip to Europe (Germany, Austria & Hungary). The first part of the trip was fairly cool but the last week was hot. I guess Germany doesn't see a need for air conditioning in 90 degree weather that may occur a week or two but this American certainly does. The Sheraton Frankfurt Airport hotel was the only hotel we stayed in that truly had air conditioning, although everyone said they did. Blowing air into a room that is 25 degrees (77 degrees) is NOT air conditioning.

The day we were leaving,my adult son went to the reastaurant for a early breakfast,he waited 45 minutes for his omelette , complained to the matrede only to find out his omelette was given to a customer who arrived only ten minutes earlier.There were 3 people in the reastaurant when he ordered,this is unacceptable for a five star hotel and considering the price for the rooms,expected better.