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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Property class: 2.5
Hotel near St Jacobs Farmers Market in Township of Woolwich

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

A modern reception area with two reception desks, a map mural, and a chandelier.
A modern hotel lobby with a large map mural, comfortable seating, a dining area, and a TV screen.
A modern hotel room with a large bed, a separate bathroom with a bathtub, and a wall-mounted artwork.
A conference room with a large screen displaying a presentation, a wooden panel wall, and a carpeted floor.
A hotel room with a wooden door, a conference table, and a sign indicating 'The Benjamin Room B' and 'Vacant'.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
14 Benjamin Rd, Farmer's Market Road, Township of Woolwich, ON, N2V 2J9
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • Place, St. Jacobs Outlets
    ‪2 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

A modern bathroom with a toilet, sink, and shower.

Standard Room, 2 Queen Beds, Accessible

8.6 out of 10
Excellent
(22 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and artwork on the walls.

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(39 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

Suite, Multiple Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(72 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Jetted Tub

A modern hotel room with a large bed, a fireplace, a sitting area with a yellow chair, a desk, and a bathroom with a bathtub.

Suite, 1 King Bed, Jetted Tub

8.4 out of 10
Very good
(9 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a desk, a chair, a TV, and a decorative wall piece.

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed

A modern hotel room with a kitchenette, a bed, a desk, and a TV.

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(27 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Standard Room

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A modern bathroom with a bathtub, shower, toilet, and towel rack.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(114 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

2 Queen Standard

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

2 Queen Standard Access

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free wired internet

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Total with taxes and fees
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About the neighborhood

Township of Woolwich

Heart of Township of Woolwich.With a stay at this Township of Woolwich hotel, you'll be steps from St. Jacobs Outlets and St. Jacobs Market District Visitor Information Centre. St. Jacobs Country Playhouse and St Jacobs Farmers Market are also within half a mile (1 km).

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.1 miles
  • St. Jacobs Outlets - 2 min walk - 0.1 miles
  • St. Jacobs Country Playhouse - 3 min walk - 0.2 miles
  • St Jacobs Farmers Market - 3 min walk - 0.2 miles
  • Waterloo Central Railway - 5 min walk - 0.3 miles

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive

Restaurants

  • ‪Cheesy Busy Wheel - ‬6 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Tim Hortons - ‬20 min walk
  • ‪Jack's Family Restaurant - ‬1 min walk
  • ‪Starbucks - ‬5 min drive

About this property

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Hotel near St Jacobs Farmers Market in Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG. Self parking is free.

  • 1 building
  • 103 guestrooms or units
  • 6 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offers 103 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets. 42-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Township of Woolwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Lobby sitting area
Courtyard by Marriott Waterloo St. Jacobs
Township of Woolwich
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,003 reviews
$110 nightly
The price is $129
Sep 20 - Sep 21
Total with taxes and fees
Courtyard by Marriott Waterloo St. Jacobs

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Splash pad
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LED TV with premium digital channels

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel St Jacobs

Holiday Inn Express Hotel St Jacobs Hotel

Holiday Inn Express Hotel St Jacobs Hotel Waterloo

Holiday Inn Express Waterloo St Jacobs Township of Woolwich

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario

Holiday Inn Express Hotel Suites Waterloo St Jacobs

Express Waterloo St Jacobs To

Holiday Inn Express Hotel Suites Waterloo St Jacobs

Holiday Inn Express Hotel Suites Waterloo St Jacobs by IHG

Holiday Inn Express Hotel Suites Waterloo St Jacobs an IHG Hotel

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG to the airport?

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG is 16.4 mi (24-min drive) away from the Kitchener, ON (YKF-Region of Waterloo Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

As of Sep 11, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG on Sep 13, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG.

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offer free breakfast?

Yes, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offers free breakfast.

Is there a casino at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG have a pool?

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG features an indoor pool. Guests can enjoy pool access from 6 AM to 10 PM.

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG to downtown Township of Woolwich?

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG is 4.9 mi away from Township of Woolwich.

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 787 out of 1300 reviews
Rating 8 - Good. 326 out of 1300 reviews
Rating 6 - Okay. 112 out of 1300 reviews
Rating 4 - Poor. 36 out of 1300 reviews
Rating 2 - Terrible. 39 out of 1300 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and good breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

JOYCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great stay, perfect location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, free breakfast, great location for visiting the market, and awesome pool with a bonus splash pad area for the kids.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, comfy room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast offered and family friendly clean rooms.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Beckyann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, helpful and very friendly staff. Had a great stay.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was good. Comfortable beds. Would stay there again!
Stayed 1 night in May 2026
Verified review

8/10 Good

Savo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was convenient. Breakfast was ok
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Enock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern room, excellent breakfast, great price and fantastic location right beside St. Jacob’s. A+ stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a pleasant stay the room was gorgeous and has exactly what you need in a standard room the layout is modern and love there is a n area to lay your luggage and bags will definitely come back
Stayed 1 night in May 2026
Verified review

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Amazing room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a visit to St. Jacobs market. The hotel was clean and bed was comfortable. No complaints!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was great from start to finish
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Myla Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast
Stayed 2 nights in May 2026
Verified review

8/10 Good

Clyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy visiting this hotel. It is in a good location with free parking. The staff are friendly and helpful. The rooms are very clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and very quiet. All rooms have a microwave and fridge. Breakfast was hot, a lot of variety and constantly replenished. Breakfast area was very clean and tables were constantly wiped down.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and experience
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast provided. Room was large, clean and comfortable. Staff was very helpful and pleasant.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the above met and exceeded expectation - clean room Staff Breakfast Parking A very good experience
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean Breakfast was great Staff were awesome
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, breakfast was good. Parking was good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jung mi

Liked: Cleanliness
Breakfast was good staff friendly ev charger free of use
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near the Farmers Market, St. Jacob’s and Waterloo. Staff was helpful and the room was good size and quiet. Restaurant next door.
Stayed 1 night in May 2026

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