Travelocity Verified Review
"paid extra for a hot tub suite with 2 double beds. when i checked in. they gave me the keys. went to the room and it was a room with 2 double beds, that where concaved. i went down to talk to the person on staff, they informed me that they do not have a hot tub room with 2 double beds. and that the only hot tub rooms that they have are king rooms. the manager informed me she would talk to the owner. I had a chance to talk to the owner. in which she told this is travelocity fault and she would could do nothing about the extra money i paid. and for the conditions of the bed, she did not care. I was very reasonable with her and only asked for a late check out. she only said check out is the time that is posted. i will not stay here again "…""paid extra for a hot tub suite with 2 double beds. when i checked in. they gave me the keys. went to the room and it was a room with 2 double beds, that where concaved. i went down to talk to the person on staff, they informed me that they do not have a hot tub room with 2 double beds. and that the only hot tub rooms that they have are king rooms. the manager informed me she would talk to the owner. I had a chance to talk to the owner. in which she told this is travelocity fault and she would could do nothing about the extra money i paid. and for the conditions of the bed, she did not care. I was very reasonable with her and only asked for a late check out. she only said check out is the time that is posted. i will not stay here again "WW…"
A verified traveler from lakewood stayed at Super 8 by Wyndham Brookville
