Book a hotel near Erawan Mall, Bangkok City Centre

"Older hotel. I was told they were upgrading my room to a corner suite. The room I was given was on the corner of a busy street and the room has no sound proofing and old wooden blinds. Had a very hard time sleeping. The balcony had not been cleaned in a long time. Found dirt on the floor, microwave was very dirty, shower head had mold and parts plastic pieces falling out of it. They were kind enough to change the shower head after I complained but it was clear it had not been cleaned or inspected in some time. Staff speaks little English and they seem more concerned with guest running away from paying their bills than customer service. I was told to sign a bill for laundry while I was in the process of paying for it in cash. After a few days I decided to change hotels and move my stuff before checking out. The staff would not listen to me that I was not checking out and refused to let me leave. I understand the concern but I had every intention of coming back (which I did) not to mention I had already paid for the room. They spoke to my taxi driver in Thai so I would not understand what was happening. Very sad to write this because I have always like the grande centre point line of hotels but unfortunately this was a horrible experience for me."

"Hotel is located in a walkable location to Big C supermarket and copper Buffett restaurant. Beautiful pool and took a perfect sunrise picture in the pool area. "

"breakfast was top notch "

"I loved how nice people were "

"The hotel is beautiful, the breakfast is delicious and the staff was very nice, but the rooms need urgent renovation, everything feels old and there is a lot of noises, all the doors squeak, I woke up the whole family just by opening the bathroom door"

"BF are excellent. All staffs are nice and friendly. "