Sheraton Suites Chicago Elk Grove

3.5 star property
3.5-star hotel near Woodfield Mall

Choose dates to view prices

Room options

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(57 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Elk Grove Village

In suburbs.You'll find OSHA Training Institute and Rainbow Falls Waterpark within 3 miles (5 km) of this hotel. NCH Northwest Community Hospital and Northwest Community Hospital are also within 3 miles (5 km).

What's nearby

  • Schaumburg Convention Center - 4 min drive - 4.2 miles
  • LEGOLAND® Discovery Center - 5 min drive - 4.6 miles
  • Woodfield Mall - 5 min drive - 4.6 miles
  • Allstate Arena - 8 min drive - 7.5 miles
  • Donald E. Stephens Convention Center - 11 min drive - 10.1 miles

Getting around

  • Des Plaines Cumberland Station - 10 min drive
  • Remote Parking Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 14 min drive

Restaurants

  • ‪Rose Garden Cafe Restaurant - ‬18 min walk
  • ‪Pastry House Hippo - ‬3 min drive
  • ‪Johnnie's Beef - ‬3 min drive
  • ‪Tensuke Market & Sushi Cafe - ‬3 min drive
  • ‪Jarosch Bakery - ‬3 min drive

About this property

Sheraton Suites Chicago Elk Grove

3.5-star hotel near Woodfield Mall
Sheraton Suites Chicago Elk Grove offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this hotel measures 60000 square feet (5574 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Suites Chicago Elk Grove. Free self parking is available.

This 3.5-star Elk Grove Village hotel is smoke free.

  • 253 guestrooms or units
  • 7 levels
  • 60000 sq ft of conference space
  • 5574 sq m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Suites Chicago Elk Grove offers 253 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 35-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Elk Grove Village hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 35-inch flat-screen TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elk Grove Village Sheraton
Elk Grove Village Sheraton Suites
Sheraton Elk Grove Village
Sheraton Suites Elk Grove Village
Sheraton Suites Hotel Elk Grove Village
Sheraton Suite Elk Grove
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Suites Elk Grove Village Hotel
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Village
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village

Frequently asked questions

How close is Sheraton Suites Chicago Elk Grove to the airport?

Sheraton Suites Chicago Elk Grove is 10.3 mi (14-min drive) away from the Chicago O'Hare Intl. Airport (ORD) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Suites Chicago Elk Grove?

As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Sheraton Suites Chicago Elk Grove on Nov 9, 2025 start from $88.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Suites Chicago Elk Grove have an airport shuttle?

Airport shuttle services are not available at Sheraton Suites Chicago Elk Grove.

Does Sheraton Suites Chicago Elk Grove offer free breakfast?

Free breakfast isn’t offered at Sheraton Suites Chicago Elk Grove, but to-go breakfast is offered for a fee of between USD 10 and 20 for adults, USD 10 and 20 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7 AM to 11 AM.

Is there a casino at Sheraton Suites Chicago Elk Grove?

No, there is no casino at this hotel, but Rivers Casino (12-min drive) is nearby.

What time is check-in at Sheraton Suites Chicago Elk Grove?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sheraton Suites Chicago Elk Grove?

This hotel offers free self parking.

Does Sheraton Suites Chicago Elk Grove have a pool?

Sheraton Suites Chicago Elk Grove features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Sheraton Suites Chicago Elk Grove have a restaurant?

Yes, there is a restaurant on site.

Does Sheraton Suites Chicago Elk Grove have a spa?

There are no spa services available at this hotel.

How close is Sheraton Suites Chicago Elk Grove to downtown Elk Grove Village?

Sheraton Suites Chicago Elk Grove is 2.4 mi away from Elk Grove Village.

Sheraton Suites Chicago Elk Grove Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 439 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mohammed

Liked: Staff & service
Easy access to highway
Stayed 3 nights in Jul 2025

10/10 Excellent

Anish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfy stay
Stayed 1 night in Jul 2025

8/10 Good

Freddy

Stayed 1 night in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Jomon

Traveled with family
Liked: Cleanliness, property conditions & facilities
The receptionist was sitting inside and many people waiting to check in. I had to go around asking to have reception desk to start checking in people. A/c was set so low we were freezing.
Stayed 2 nights in Jul 2025

6/10 Okay

Michael, Copley

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

wiwit

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff not friendly
Stayed 1 night in Jul 2025

8/10 Good

Jeffery

Traveled with family
Liked: Cleanliness, amenities
This is a big hotel in a secluded/safe area with a small surprise lake (unique). Also well appointed lobby and bar. Did not like that it was understaffed (check-in), there was no housekeeping services available, and elevators were down/slow.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Tamesha

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy my stay here every time I visit Chicago
Stayed 3 nights in Jun 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Tuan Quoc

Stayed 2 nights in Jun 2025

2/10 Terrible

Hannah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
was put in room 348 that had a leaking toilet, soaking wet floor by the front door , also tv did not work in the bed room.
Stayed 3 nights in Jun 2025

4/10 Poor

Julio, Wyoming

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated and our room was terrible. Tub shower did not drain, the faucet handles were loose, and the bathroom door was difficult to open/close.
Stayed 2 nights in Jun 2025

10/10 Excellent

Imri

Stayed 4 nights in Jun 2025

2/10 Terrible

Ghufran

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us the wrong rooms and they made us wait 2 hours
Stayed 3 nights in Jun 2025

10/10 Excellent

Brittany

Stayed 1 night in Jun 2025

6/10 Okay

Doraliza

Traveled with family and small children
Liked: Amenities
The carpet of the room was a bit worn down, the bed was very springy, the pillows were flat. The fridge was great, kept things nice and cold. The microwave took a long time to heat up.
Stayed 3 nights in Jun 2025

2/10 Terrible

John

Traveled with family
Disliked: Amenities, property conditions & facilities
My TV did not work and we had to change rooms into a non handicap room. It was near to impossible for me to survive in. Way too expensive for poor quality. Hats off to service tech who helped us but will not stay there again. In fact I think a refund is in order.
Stayed 1 night in Jun 2025

6/10 Okay

Bianca

Business traveler
Liked: Staff & service, property conditions & facilities
I was originally assigned Room 231, a handicapped room that wreaked of URINE. The toilet paper roll was tattered and sticking up, all signs that the room was not cleaned entirely. I know I ordered my room through a third party site but most veteran travelers have higher expectations from a Sheraton in the suburbs. My reassigned room #736 was cleaner but the bedroom area has a blackout curtain only, the secondary shade is missing, yet the bracket and hooks were there The bed was made but smelled of a man’s sweat. It’s seems like the cleaning staff is cutting corners a bit.
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

4/10 Poor

Rahul

Liked: Cleanliness
Disliked: Property conditions & facilities
I liked the layout of the suites, for a multi-day stay. And the TVs have streaming options. Housekeeping did a good job. Too bad the hotel screwed up my booking, and checked me out a day earlier than my reserved check-out date. While I was out to lunch, instead of calling me, they packed up everything I had & removed it. When I came back and asked the front desk - and showed my reservation was for an additional night - the manager eventually called to apologize, and gave me the room back, and said they wouldn't charge me for the last night... and then they wound up charging me anyway. There's also the heat/AC situation, which I see many other reviewers have noted for years. I understand it's an old building, so it's either on heat or AC, and can't easily switch back to heat for a few cold nights. They could easily address this by having an adequate supply of space heaters, but they didn't have an adequate supply. That's inexcusable.
Stayed 3 nights in May 2025

8/10 Good

Dorina

Liked: Cleanliness, amenities
Stayed 3 nights in May 2025

8/10 Good

Emilie

Traveled with partner
Liked: Cleanliness
The property was decent. There was no heat available. The room was slightly chilly. The property had one service elevator available You need to get a coupon at the front for the breakfast included. The staff was friendly. The place was conveniently located however, I was slightly disappointed with the conditions. A hair was found in my shower, room temperature but overall it was good.
Stayed 1 night in May 2025