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4.2 out of 5

"Nice new hotel with tasty breakfast in the morning. " More

By a verified traveler on Sat 29 Dec 2018

Hotel Description

Hotel near Outlet Shoppes at El Paso in El Paso

City center stay

Your stay at this Borderland hotel places you within 2 miles (3 km) of Acadia Health and Adventure Zone. Also, Outlet Shoppes at El Paso is within 3 miles (5 km) and Franklin Mountains State Park is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 96 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Microwaves, coffee/tea makers, and free local calls are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$95* Per night/room Apr 18 - Apr 19

Suite, Multiple Beds, Accessible (Mobil Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible (Mobil Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites EL PASO, an IHG Hotel ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites EL PASO, an IHG Hotel

Everyone (4)
5 out of 5

Posted by on Aug 25, 2019

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2 out of 5
I made my reservation through Travelocity having searched for pet-friendly hotels in El Paso. I arrived to find that this facility does not allow pets. I asked why I hadn’t been notified earlier so I could book with a different hotel but they had no answer for me. They did cancel my reservation without penalty.

Posted by on May 27, 2019

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4 out of 5
Nice new hotel with tasty breakfast in the morning.

Posted by on Dec 29, 2018

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5 out of 5
Great place to stay, very clean and comfortable beds

Posted by on Dec 21, 2018

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5 out of 5

This Hotel made me feel welcome

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Wonderful and safe place for family stay. We will be back.

Posted by , from Kansas City, KS, USA on Apr 4, 2013

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Comment from Hotel Management

Mar 21, 2014 by Robin P

So happy to hear that you enjoyed our Hotel - Holiday Inn El Paso Sunland Park and we look forward to having you back! Robin Pence - GM pencer@gfhotels.com

About the Holiday Inn Express Hotel & Suites EL PASO, an IHG Hotel

Location 7935 Artcraft Road, El Paso, TX 79932

Property Features

Holiday Inn Express Hotel & Suites EL PASO, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites EL PASO, an IHG Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This El Paso hotel is smoke free.

  • 96 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: El Paso International Airport (ELP) (33.2 km / 20.6 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites EL PASO, an IHG Hotel offers 96 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs. This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Holiday Inn EL
  • Holiday Inn Express EL PASO
  • Holiday Inn Express Hotel EL PASO
  • Holiday Inn Express Hotel Suites EL PASO
  • Express & Suites Paso, An Ihg
  • Holiday Inn Express Hotel Suites EL PASO
  • Holiday Inn Express Hotel & Suites EL PASO, an IHG Hotel Hotel
  • Holiday Inn Express Hotel & Suites EL PASO, an IHG Hotel El Paso

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.