Book Hotels in Edelstein, IL

"Hot tub was out of order. Carpet in the room was coming up off the floor, bathroom door wasn’t latching shut and we had to go get a full set of towels from the desk upon check in as there weren’t any in the bathroom."

"Room was clean, fully stocked, the pool was great. Never had issues during our stay. The 24 hour gym was perfect."

"The hotel room was clean. We thought the casino was rather busy for a Sunday night, but the 1st and 3rd floors weren’t as crowded. We were still able to play whatever machines we wanted to! Parking was fine for the casino and the hotel. The only thing I would note is that the hotel entrance wasn’t marked very well. We weren’t sure where to go when we first arrived. Otherwise great experience!!"

"Could be a lot better with just a little remodeling and a bit more cleanliness in the hallways."

"I would like a refund. I ended up paying for a room we didn't use, because the cancellation period was no longer applicable once (24 hours before arrival), and the pictures provided of the property did NOT represent what we saw and experienced. There were a number of safety concerns that made this hotel unworkable for us. The side door (where we were told to park as it was closest to our room) had an electronic key lock for security, but it was propped open and didn't close properly when I tried to secure it. The parking lot had a broken off concrete stub where the streetlight used to be, so there was no light for coming and going from the car to the hotel. (This was of particular concern, since we were in town for a family member's surgery, and I would be returning to the hotel alone that night while she stayed at the hospital.) Also, although I can't definitively blame the hotel for this, the place seemed totally deserted. Two cars and a worker's truck were the only vehicles in the large parking lot. There were several problematic maintenance issues. The exterior entrance had cups and fast food containers littered around and the garbage bin was overflowing. There was dirt (or maybe dark chips) out of the toilet seat in the room they assigned us. There was a discarded washing machine on its side, cracks in the cement, and overgrown weeds throughout the parking lot, which contained only two cars aside from ours. Nope. We felt neither safe nor comfortable and left."

"I got a room for my wife for Mother's Day so she could have a "night off" from my son and I. She said she had a good night's sleep and the staff was courteous and respectful. The breakfast was amazing the next day. My son and I met her in the morning. The staff was very friendly and served us during our visit. Very good food for the price."