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Four Points By Sheraton Peoria

3-star property
500 Hamilton Blvd, Peoria, IL 1-855-201-7819
3.7 out of 5
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See all 10 travelocity Reviews

"Clean and very friendly staff. I will stay again every time I am in Peoria " More

By a verified traveler on Sat 29 Jan 2022

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Hotel Description

3-star hotel near Peoria Civic Center

In Peoria

Your stay at this Peoria hotel places you within a 10-minute walk of Peoria Civic Center and OSF Saint Francis Medical Center. Also, Peoria Riverfront Museum is within half a mile (1 km) and Spirit of Peoria is within 2 miles (3 km).

Business services

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. A snack bar/deli, express check-in, and express check-out are also on offer.

Room, 1 King Bed, Non Smoking, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max
$84* Per night/room Mar 30 - Mar 31

Junior Suite, 2 Queen Beds, Non Smoking, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Junior Suite, 1 Queen Bed, Non Smoking, Tower

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Junior Suite, 1 King Bed, Non Smoking, Tower

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points By Sheraton Peoria ratings based on 10 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Four Points By Sheraton Peoria

Everyone (3) Couples (2) Family (3)
5 out of 5

Posted by , from Tinley Park on Nov 20, 2022

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4 out of 5

Posted by on Oct 30, 2022

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1 out of 5
The staff was amazing considering the tools they are given to do their job. Other than that it was horrible. No fridge or microwave in a room with 2 adults and 4 kids. We spent 45 minutes in the lobby microwaving popcorn then walking it all the back to our room.

Posted by on Sep 5, 2022

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1 out of 5
No Clean towels in room or at pool for our stay. Family of four drying off with one towel on our second night stay. Television did not work and phone was pulled from the wall. There was garbage left behind from previous guests in the window sill. No attempt to really assist with shortcomings. Covid cannot be an excuse till the end of time.

Posted by on Jun 7, 2022

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Comment from Hotel Management

Jun 13, 2022 by Curt B, GM

I am so sorry that we failed your expectations. Your stay was not up to our expectations. We are so sorry that we failed you. With regards to daily housekeeping service, Marriott has announced that starting July 1, our brand will be returning to every other day service in guest rooms.

5 out of 5
Nice place

Posted by on Apr 11, 2022

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Comment from Hotel Management

Apr 18, 2022 by FOM

If there is anything we can do to improve your visit with us we ask that you give us a second chance to make this right

5 out of 5
Clean and very friendly staff. I will stay again every time I am in Peoria

Posted by on Jan 29, 2022

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Comment from Hotel Management

Jan 31, 2022 by Curt B, GM

Thank you so much for the great review. We appreciate your loyalty and look forward to seeing you soon.

5 out of 5
Hotel is very clean and updated. Staff was very helpful and friendly. Located close to restaurants and Civic center. Pool area was super clean. We enjoyed our stay and would highly recommend.

Posted by , from Petersburg on Jan 20, 2022

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Comment from Hotel Management

Jan 24, 2022 by Curt B, GM

Thank you for your kind words.

1 out of 5
This was the WORST experience I have EVER had at ANY hotel in my 42 years in existence! If it wasn’t for the very helpful and understanding staff we would have left, but the women working literally bent over backwards to accommodate and FIX everything that was wrong with this HOTEL. MARRIOTT REALLY DROPPED THE BALL HERE! I will NEVER STAY AT ANOTHER MARRIOTT AND I WILL TELL EVERYONE THAT I KNOW TO NEVER STAY AT ONE EITHER! Just to list SOME of the things wrong: Toilet broken, keys to the room didn’t work because the locking mechanism was dead and wouldn’t hold a charge. Coffee maker missing a part so it didn’t work AC was broken, thermostat broken no alarm clock in one room. Moved to 3 different rooms oh and I got charged 100 for the “deposit” 3 TIMES. Oh and there’s more….. but just not worth it anymore AGAIN, NEVER staying at bother Marriott or affiliate EVER AGAIN!

Posted by on Jun 13, 2021

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Comment from Hotel Management

Aug 2, 2021 by Curt B, GM

I am so sorry to hear of your experience. I do know that the coffee pots are not missing parts. The basket for the coffee pot is disposable and is part of the filter pack. This is done so that each cup made is completely sanitized. Also, the ac was not broken, the room in question had a brand ne unit that was controlled from the unit instead of the thermostat. A little patience goes a long way in letting us assist when things go wrong. Again, our apologies.

5 out of 5
The view front to the bridge

Posted by on Apr 9, 2021

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5 out of 5
Everything was fine aside from the parking which is axross the street from the hotel. If you want you park near the hotel it will be on the street at a meter. The meter is free on weekends only. My only other issue was the smell of the room.

Posted by on Mar 21, 2021

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About the Four Points By Sheraton Peoria

Location 500 Hamilton Blvd, Peoria, IL 61602

Renovations + Closures

The following facilities or services will be unavailable from March 10 2023 to April 15 2023 (dates subject to change):

  • Dining venue(s)

Property Features

Four Points By Sheraton Peoria offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You'll find a business center on site. Public spaces have free WiFi. Event space at this hotel measures 12400 square feet (1152 square meters) and includes conference space. The business-friendly Four Points By Sheraton Peoria also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. This 3-star Peoria hotel is smoke free.

  • 1 building
  • 323 guestrooms or units
  • 9 levels
  • 12400 sq ft of conference space
  • 1152 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Free parking nearby

Room Amenities

Four Points By Sheraton Peoria offers 323 accommodations with safes and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Down blanket
  • Bathtub or shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Craft 309 Kitchen & Bar - This restaurant serves breakfast only.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property’s facilities may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Hotel Peoria Downtown
  • Four Points Sheraton Peoria Downtown
  • Four Points Sheraton Peoria Downtown Hotel
  • Four Points By Sheraton Peoria Downtown Hotel Peoria
  • 4 Points By Sheraton Peoria Downtown
  • Four Points Sheraton Peoria Hotel
  • Four Points Sheraton Peoria
  • Four Points Sheraton Peoria Opening Hotel
  • Four Points Sheraton Hotel
  • Four Points Sheraton Peoria
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  • Four Points By Sheraton Peoria Peoria
  • Four Points By Sheraton Peoria Hotel
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  • Four Points By Sheraton Peoria Hotel Peoria
  • Four Points By Sheraton Peoria Opening October 1 2018

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.