The entire building had an insanely overpowering smell to it, like they were trying to cover something up. The ceiling in our room had many water stains. The window opened, but had no screen. The parking lot has a ridiculous amount of sink holes. And what set me over the edge, the hot tub is NOT operating! When I booked the room, it listed there was a hot tub, I never received a call informing me of this, and when I checked in they said absolutely nothing about the hot tub being down. It is not posted anywhere in the building that it does not work. We did not know it didn’t work until the morning after we checked in and headed down there. When I talked to the front desk the first people that helped me stated that they have received many complaints about this. The actual front desk person came out and said that if I wasn’t okay with it I should have informed them within the first hour of my stay. This is absolutely unacceptable, as I was NOT informed of this when inconvenience when I checked in! We were here celebrating my Fiancé’s birthday and made the decision to leave a day early due to this. While I was checking out someone else was trying to check in, and they were informed that the room they reserved and had a confirmation number for, was not available and that they did not have any available rooms. I asked the desk if they would be able to clean our room for her, and she said “nope! I have no available rooms, I have no housekeepers here, and I am not cleaning it!” Needl