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Hilton Richmond Hotel & Spa/Short Pump

Property class: 4
4-star spa hotel near Short Pump Town Center

Choose dates to view prices

Photo gallery for Hilton Richmond Hotel & Spa/Short Pump

A large hotel with a prominent "Hilton" sign, a covered walkway with railings, and a sign reading "Towne Center West".
A modern hotel lobby with a reception desk, curved ceiling design, and a glass entrance.
A bar area with dark wood cabinetry, a television mounted above the bar, and a variety of liquor bottles displayed on shelves.
An outdoor patio area with seating, a fire feature, and a spa & salon sign.
The entrance to Shulas Steak House with a dark wood facade, two large planters with greenery, and a bar area visible to the right.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
12042 West Broad Street, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪6 min walk‬
  • Place, Short Pump Village
    ‪3 min drive‬
  • Place, Greater Richmond Convention Center
    ‪27 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪42 min drive‬

Room options

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room

A hotel room with a desk, a brown leather sofa, a blue armchair, a coffee table, and a patterned carpet.

Room

  • 700 sq ft
  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing Accessible)

A hotel room with a large bed, two armchairs, a desk, and a view of the outdoors.

Room, 1 King Bed, Hearing Accessible (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility and Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds, Accessible (Mobility and Hearing)

8.6 out of 10
Excellent
(9 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

A hotel room with a flat-screen TV, a wooden desk with drawers, a chair, and a bed.

Junior Suite, 1 King Bed with Sofa bed

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

A hotel room with a sectional sofa, armchairs, a dining table with chairs, a TV, a lamp, and large windows with curtains.

Executive Suite, 1 King Bed

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a sofa, a desk with a TV, and a chair.

Superior Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(23 reviews)
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Hearing Accessible (Hearing Accessible)

A hotel room with a large bed, a sofa, a desk with a TV, and a chair.

Superior Room, 1 King Bed with Sofa bed, Hearing Accessible (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior King Room

A Hilton hotel with a prominent entrance, a covered walkway, and a view of the surrounding area.

Superior King Room

  • Sleeps 2
  • 1 King Bed

Superior King Room with Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Bathtub

A hotel room with a large bed, two armchairs, a desk, and a view of the outdoors.

Room, 1 King Bed, Bathtub

9.2 out of 10
Wonderful
(67 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds, Bathtub

9.0 out of 10
Wonderful
(23 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Hyatt House Richmond / Short Pump

Short Pump
  • Breakfast included
  • Parking included
  • Free WiFi
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9.0 out of 10, Wonderful, 1,011 reviews
$127 nightly
The price is $148
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Total with taxes and fees
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About the neighborhood

Richmond

Short Pump stay.With a stay at this Short Pump hotel, you'll be within half a mile (1 km) of Short Pump Town Center and 2 miles (3 km) of Short Pump Village. Also, Sheltering Arms Institute is within 2 miles (3 km) and Bowl America Short Pump is within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 6 min walk - 0.4 miles
  • Short Pump Village - 3 min drive - 1.1 miles
  • University of Richmond - 20 min drive - 11.0 miles
  • Greater Richmond Convention Center - 27 min drive - 17.6 miles
  • Kings Dominion - 32 min drive - 26.2 miles

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Casa Del Barco - ‬10 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Capital One Café - ‬12 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

4-star spa hotel near Short Pump Town Center
Hilton Richmond Hotel & Spa/Short Pump offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 11 meeting rooms. Event space at this hotel measures 21937 square feet (2038 square meters) and includes conference space. A 24-hour fitness center, spa services, and a terrace are also featured at the business-friendly Hilton Richmond Hotel & Spa/Short Pump. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Richmond hotel.

  • 1 building
  • 254 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 21937 sq ft of conference space
  • 2038 sq m of conference space
  • Built in 2009
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Hilton Richmond Hotel & Spa/Short Pump offers 254 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 65-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Aura Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 2,886 reviews
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch flat-screen TV with satellite premium channels
  • MP3 dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 18.00 per person
  • Covered self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

How close is Hilton Richmond Hotel & Spa/Short Pump to the airport?

Hilton Richmond Hotel & Spa/Short Pump is 22.2 mi (29-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Richmond Hotel & Spa/Short Pump?

As of Oct 14, 2026, prices found for a 1-night stay for 2 adults at Hilton Richmond Hotel & Spa/Short Pump on Oct 18, 2026 start from $181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Richmond Hotel & Spa/Short Pump have an airport shuttle?

Airport shuttle services are not available at Hilton Richmond Hotel & Spa/Short Pump.

Does Hilton Richmond Hotel & Spa/Short Pump offer free breakfast?

Free breakfast isn’t provided at Hilton Richmond Hotel & Spa/Short Pump, but cooked-to-order breakfast is offered for a fee of between USD 9.00 and 18.00 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Richmond Hotel & Spa/Short Pump?

No, there is no casino at this hotel.

What time is check-in at Hilton Richmond Hotel & Spa/Short Pump?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

Is there free parking at Hilton Richmond Hotel & Spa/Short Pump?

Free parking is not available at this hotel. Self parking is available for USD 10.00 per day.

Does Hilton Richmond Hotel & Spa/Short Pump have a pool?

Hilton Richmond Hotel & Spa/Short Pump features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hilton Richmond Hotel & Spa/Short Pump have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine and light fare.

Does Hilton Richmond Hotel & Spa/Short Pump have a spa?

Pamper yourself with a day at Aura Spa, where you can enjoy deep-tissue massages, mani/pedis, and body scrubs.

How close is Hilton Richmond Hotel & Spa/Short Pump to downtown Richmond?

Hilton Richmond Hotel & Spa/Short Pump is 13.3 mi away from Richmond.

Hilton Richmond Hotel & Spa/Short Pump Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 1004 reviews
Rating 8 - Good. 169 out of 1004 reviews
Rating 6 - Okay. 70 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were amazing and very helpful.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar/restaurant downstairs is just as amazing at the rooms.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff friendly, and overall great atmosphere and great place to stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff. Bar is open late and very friendly. Will stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near many activities. Clean room and nice pool and hot tub.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location Perfect staff Excellent staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely happy
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, property was quiet, and staff was friendly and helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I had a great stay for an extended weekend getaway. The spa is fantastic and I love the location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! We had 4 rooms for a family girls getaway and really enjoyed the hotel! Perfect location and very helpful staff overall!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and property was super clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night! Great accommodations.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and Spa is in a lovely area of Richmond. The staff was very helpful, the room was comfortable and clean. Shula’s steakhouse is in the lobby, so a good meal is always waiting. We will stay here every year on our travels from Florida to New York.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was very clean and well appointed. Staff was friendly and helpful. Its conveniently located for dining and shopping. My stay was lovely!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the staff was very nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean rooms, spacious hotel, staff was very helpful and the spa was a nice treat.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Nice rooms. Convenient to local attractions
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great hot tub, great breakfast, ample parking, great customer service. I'll definitely stay here again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I went in the winter time the heat was really good Nice Hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Hilton in Short Pump! From the moment we arrived, the staff was welcoming, friendly, and attentive. The hotel was exceptionally clean, comfortable, and well-maintained. Our room was spacious, quiet, and had everything we needed for a relaxing stay. The location was perfect, with plenty of shopping and dining options nearby. Every interaction we had with the staff was pleasant, and they went above and beyond to make us feel welcome. Overall, it was a wonderful experience, and we will definitely be staying here again. Highly recommend to anyone visiting the area!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay, Friendly Staff. I definitely will book again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton was the best hotel with excellent staff always ready to assist you in anyway possible. The driver of the shuttle was the best part to me , very down to earth and lots of fun to talk to and just get to know the area.job well done to all of the staff . 5srars for me . See you guys very soon again …. Latesha and Chris
Stayed 2 nights in Jul 2026

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