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Sonesta ES Suites Auburn Hills Detroit

3-star property
2050 Featherstone Rd, Auburn Hills, MI 1-855-201-7819
4.0 out of 5
Very good!
See all 17 travelocity Reviews

"The hotel itself, is nice. The staff was very friendly and helpful. Our room was clean and the beds/pillows were extremely comfortable! But, the wa ... " More

By a verified traveler on Mon 23 May 2022

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Hotel Description

Enjoy free breakfast at this 3-star Auburn Hills hotel

In Auburn Hills

You'll find Oakland University and Chrysler LLC Headquarters within 2 miles (3 km) of this hotel. Callahan's Music Hall and McLaren Oakland Hospital are also within 3 miles (5 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Business travelers can take advantage of the business center. There's a 24-hour gym on site, and a 24-hour front desk and a picnic area are also provided.

Superior Studio Suite, 1 King Bed, Multiple View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$128* Per night/room Oct 12 - Oct 13

Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, Multiple Beds, Accessible (Hearing)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sonesta ES Suites Auburn Hills Detroit ratings based on 17 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta ES Suites Auburn Hills Detroit

Everyone (8) Family (4)
2 out of 5
Did not receive the room I booked. Booked queen beds had full size. Air conditioner. Made bad noise

Posted by on Jul 29, 2023

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Comment from Hotel Management

Aug 1, 2023 by Customer Service

Carol, we are genuinely sorry to hear about the discrepancies you experienced with your room reservation and the noise from the air conditioning unit. We strive to exceed guest expectations and clearly missed the mark during your stay. We'll look into rectifying these mishaps to prevent them in the future, as your complete satisfaction is our utmost ambition. Your thoughts are invaluable to us. We appreciate your feedback and hope you’ll consider giving us another opportunity to serve you better.

4 out of 5
Everything good.

Posted by on Feb 26, 2023

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3 out of 5

Posted by , from CINCINNATI on Oct 30, 2022

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2 out of 5
Stayed here for the larger rooms and the pool. Pool was closed and we were never notified ahead of time.

Posted by , from Traverse City on Aug 22, 2022

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Comment from Hotel Management

Sep 7, 2022 by Front Desk Supervisor

Dear Christine,Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Auburn Hills Detroit. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta ES Suites Auburn Hills Detroit. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Sincerely,Maria Ayotte

5 out of 5

Posted by on Jun 7, 2022

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5 out of 5
The hotel itself, is nice. The staff was very friendly and helpful. Our room was clean and the beds/pillows were extremely comfortable! But, the wall outside our room obviously had water damage because the wallpaper was peeling up from the bottom. Our toaster didn't work and the bathroom sink stopper didn't work. Basic pandemic breakfast (Jimmy Dean sandwiches, cereal, bagels). Hotel just needed some maintenance updates. Otherwise, it was a good stay. Would recommend.

Posted by on May 23, 2022

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Comment from Hotel Management

May 28, 2022 by MGMT - Sonesta ES Suites Auburn Hills

Thank you for providing us with feedback.

3 out of 5
Great location if you’re doing business with Chrysler.

Posted by on Oct 10, 2019

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5 out of 5

Posted by on Aug 17, 2019

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4 out of 5

Posted by on Aug 15, 2019

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1 out of 5
We waited 3 hours to get a room. Was told at 2:30 the manager was going to clean our room. We didn’t get into a room until 5:45. We watched multiple 2 bedroom suites get rooms even tho they got there after us. The girl at the desk was not helpful and was not helping with getting information and getting the problem fixed.

Posted by on Aug 11, 2019

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About the Sonesta ES Suites Auburn Hills Detroit

Location 2050 Featherstone Rd, Auburn Hills, MI 48326

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 15 to May 31:

  • Swimming pool

Property Features

WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A 24-hour fitness center, barbecue grills, and a picnic area are also featured at the business-friendly Sonesta ES Suites Auburn Hills Detroit. Parking is available for a fee. This 3-star Auburn Hills hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Pontiac Station (5.6 km / 3.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sonesta ES Suites Auburn Hills Detroit offers 118 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • In-room kitchen
  • Sitting area
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 8:30 AM and on weekends from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Golfing nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per week (maximum USD 150.00 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and reservations are required for some onsite facilities. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Reservation might be required for some facilities onsite
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is not cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auburn Hills Suites
  • Sonesta Auburn Hills
  • Sonesta Auburn Hills ES Suites Detroit
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You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.