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MainStay Suites Detroit Auburn Hills

2.5-star property
1650 N Opdyke Rd, Auburn Hills, MI 1-855-201-7819
4.0 out of 5
Very good!
See all 18 travelocity Reviews

"The young man who checked us in was fantastic! I needed some tape from the frontndesk, and he was trying to accomodate. However, he was told by a fema ... " More

By a verified traveler on Sat 10 Dec 2022

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Hotel Description

Hotel near Oakland University in Auburn Hills

In Auburn Hills

You'll find Oakland University and Meadow Brook Theatre within 3 miles (5 km) of this hotel. Also, Chrysler LLC Headquarters is within 3 miles (5 km) and The Crofoot is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a 24-hour gym on site, and laundry facilities and barbecue grills are also offered.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$74* Per night/room Jan 31 - Feb 1

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

MainStay Suites Detroit Auburn Hills ratings based on 18 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for MainStay Suites Detroit Auburn Hills

Everyone (4) Couples (4) Family (1)
3 out of 5
The young man who checked us in was fantastic! I needed some tape from the frontndesk, and he was trying to accomodate. However, he was told by a female in back that "they don't have tape!" Whatever. Fine. Woke up. Heat is off. Room is hotter than hell and dry. Then...the website stated breakfast. Woke up for breakfast and told "corporate stopped breakfast and we found out the day they stopped it." Really? I will be making a phone call. On the way out, we get in the elevator and another couple asks if our room was burning up too. Yes. Yes it was.Overall besides 1 rude staffer, a hot dry room, the hotel was decent. Next time though, I will go across the street to holiday inn for a couple more bucks.

Posted by on Dec 10, 2022

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Comment from Hotel Management

Dec 13, 2022 by Mainstay suites

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Mainstay Suites Team

2 out of 5
From the outside it looks like a nice place - clean, managed, good area. Inside though was a wreck - sticky room, unclean freezer, pubes on the shower curtain, musty odor, broken microwave handle, unclean bathroom tiles - just overall icky. The "included breakfast" was a bag with water and a cookie. No sign, just a grumpy receptionist that pointed to the bags on the table. We left early because it was just a gross place to stay. For the price I expected at least clean, and they failed at that. It has the potential to be a really great place - just need someone to actually clean the rooms!

Posted by on Aug 8, 2022

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Comment from Hotel Management

Aug 9, 2022 by General Manager

Thank you for staying with us and sharing about your stay. I apologize that your stay had issues with the cleanliness of your room. We have shared your information with our cleaning team and will address the issues directly.

4 out of 5

Posted by , from Caledonia on Jul 7, 2022

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4 out of 5
Well cleaned. Condition of room and property good. Elevator needs adjusted.

Posted by on Apr 26, 2022

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Comment from Hotel Management

Jun 14, 2022 by GM

Mr. Richard, We really appreciate your business and we look forward to your next visit. Thank you.

1 out of 5
Hotel was great except you overbooked the hotel and I was left stranded with sold out hotels everywhere.!

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 12, 2021 by Matt, GM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Oct 1, 2019 by Jennifer

Our team here at the Hawthorn Suites Auburn Hills cannot thank you enough for this terrific review!! We hope to see you again soon!!

4 out of 5
Clean rooms, polite and accommodating staff, breakfast in the a.m. and affordable.

Posted by on May 13, 2019

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Comment from Hotel Management

May 14, 2019 by Jennifer

Our team here at the Hawthorn Suites Auburn Hills cannot thank you enough for this terrific review!!! We hope to see you again SOON!

3 out of 5

Expected better of a Wyndham property

Pros: The staff was very friendly.
Cons: make sure to notify guests if they are not able to provide the room type they reserved and get more comfortable beds.
I made a reservation for a room with a Queen bed, the room we got had a double bed. The bed was very hard and very uncomfortable. The room was very stuffy so we turned down the A/C. The unit was very loud. The room was comfortable while it was running but as soon as shut off it got warm again.

Posted by on Sep 26, 2016

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Comment from Hotel Management

Oct 31, 2016 by Jennifer

Dear Valued Guest, We are so sorry you felt the bed was uncomfortable. All of our beds are Queen size, sometimes we do get guests stating they feel like the beds are small. We are scheduled to receive new beds in 2017. We hope you come back and give us another try.

4 out of 5

Helpful and very friendly front desk girl

Pros: Free Internet
Nice hotel, staff was friendly and helpful, there was a big concert in town that night, and the hotel was very full because of it, but everyone was well taken care of.

Posted by , from Ohio on Feb 3, 2011

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Comment from Hotel Management

Sep 20, 2016 by Jennifer

Dear VALUED Guest, Hawthorn Suites Auburn Hills appreciates your comments so much!! We all work as a team to make our guests happy and their stay perfect. Please come back and see us SOON.

5 out of 5

Great value!

Pros: Close restaurants, Quiet
Stayed for a long weekend in November of 2010. Great value, better than paying more than double for the same service. The "Pantry" was very nice to have so close!! Would stay again! I will be back in March!!!

Posted by , from Texas on Feb 3, 2011

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Comment from Hotel Management

Sep 20, 2016 by Jennifer

Please come back and see us NOW. We have changed so much since 2011. We have had a million dollar renovation and serve breakfast now too.

About the MainStay Suites Detroit Auburn Hills

Location 1650 N Opdyke Rd, Auburn Hills, MI 48326

Property Features

WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Detroit Auburn Hills. Free self parking is available. This Auburn Hills hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Pontiac Station (6.9 km / 4.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

MainStay Suites Detroit Auburn Hills offers 108 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations. This Auburn Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchenette
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at 6:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per night (maximum USD 150 per stay), plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Children stay free - maximum age 17
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 10 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawthorn Suites Auburn Hills
  • Hawthorn Suites Detroit Auburn Hills
  • Hawthorn Suites Wyndham Detroit Auburn Hills
  • Hawthorn Suites Wyndham Detroit Hotel Auburn Hills
  • Hawthorn Suites Wyndham Detroit Auburn Hills Hotel
  • Candlewood Suites Auburn Hills
  • Auburn Hills Candlewood Suites
  • Candlewood Suites - Detroit/Auburn Hills Hotel Auburn Hills
  • MainStay Suites Detroit Auburn Hills Hotel
  • Hawthorn Suites by Wyndham Detroit Auburn Hills
  • MainStay Suites Detroit Auburn Hills Auburn Hills
  • MainStay Suites Detroit Auburn Hills Hotel Auburn Hills

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.