"The young man who checked us in was fantastic! I needed some tape from the frontndesk, and he was trying to accomodate. However, he was told by a fema ... " More
In Auburn Hills
You'll find Oakland University and Meadow Brook Theatre within 3 miles (5 km) of this hotel. Also, Chrysler LLC Headquarters is within 3 miles (5 km) and The Crofoot is within 6 miles (10 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a 24-hour gym on site, and laundry facilities and barbecue grills are also offered.
Dec 13, 2022 by Mainstay suites
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Mainstay Suites Team
Aug 9, 2022 by General Manager
Thank you for staying with us and sharing about your stay. I apologize that your stay had issues with the cleanliness of your room. We have shared your information with our cleaning team and will address the issues directly.
Jun 14, 2022 by GM
Mr. Richard, We really appreciate your business and we look forward to your next visit. Thank you.
Aug 12, 2021 by Matt, GM
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Oct 1, 2019 by Jennifer
Our team here at the Hawthorn Suites Auburn Hills cannot thank you enough for this terrific review!! We hope to see you again soon!!
May 14, 2019 by Jennifer
Our team here at the Hawthorn Suites Auburn Hills cannot thank you enough for this terrific review!!! We hope to see you again SOON!
Oct 31, 2016 by Jennifer
Dear Valued Guest, We are so sorry you felt the bed was uncomfortable. All of our beds are Queen size, sometimes we do get guests stating they feel like the beds are small. We are scheduled to receive new beds in 2017. We hope you come back and give us another try.
Sep 20, 2016 by Jennifer
Dear VALUED Guest, Hawthorn Suites Auburn Hills appreciates your comments so much!! We all work as a team to make our guests happy and their stay perfect. Please come back and see us SOON.
Sep 20, 2016 by Jennifer
Please come back and see us NOW. We have changed so much since 2011. We have had a million dollar renovation and serve breakfast now too.
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Detroit Auburn Hills. Free self parking is available. This Auburn Hills hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking , Free RV, bus, truck parking
MainStay Suites Detroit Auburn Hills offers 108 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations. This Auburn Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.
Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.