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"Had a problem with the toilet running constantly when we checked in. Called front desk. They were at our room in 2 minutes. Couldn't fix problem on ... " More

By a verified traveler on Tue 07 Dec 2021

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Hotel Description

Auburn Hills guestrooms with free WiFi

In Auburn Hills

Within 3 miles (5 km) of this Auburn Hills hotel, you'll find Meadow Brook Hall and Oakland University. Athletics Center O'Rena and Chrysler LLC Headquarters are also within 3 miles (5 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$75* Per night/room Oct 24 - Oct 25

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quality Inn ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn

Everyone (3) Couples (5) Family (8)
4 out of 5

Posted by , from Tecumseh on May 9, 2022

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5 out of 5
Quiet and clean.

Posted by on Apr 6, 2022

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5 out of 5
Had a problem with the toilet running constantly when we checked in. Called front desk. They were at our room in 2 minutes. Couldn't fix problem on the spot so they gave us a different room. Great customer service.

Posted by , from GUILFORD on Dec 7, 2021

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1 out of 5
I could not make my stay that night The hotel called me at home at close to midnight to ask if I was coming, because they wanted to rent my room to another guest My payment was non refundable So they got to rent the room for more and received two payments for the same room I made two subsequent phone calls asking for a manager the next two days and was told to call back Not happy

Posted by on Sep 26, 2021

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1 out of 5
Sheets were so disgusting and dirty and never changed

Posted by on Jul 26, 2021

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5 out of 5
Clean and convenient. Nice bed.

Posted by on Jul 12, 2021

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1 out of 5
Will not stay here again and will tell other not to either. The staff, while not rude, did not really impress me at all. To be fair, they were understaffed but that still did not account for being nonchalant about things. We had a party going on above us on the third floor and when I called, the desk said there was nothing to do since they had made the reservations a few months before. ?????? What the hell does the timing of the reservation have to do with people acting rudely and noisily while others are trying to sleep. The room was very nice but the attitude and location will mean I never come back again

Posted by on Jun 21, 2021

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5 out of 5
Clean rooms and friendly staff, would stay here again

Posted by on Aug 13, 2020

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5 out of 5

Posted by on Sep 22, 2019

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2 out of 5
dirty needs to be deep cleaned big time the people weere friendly

Posted by on Sep 3, 2019

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Property Features

Quality Inn offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served. There are 3 meeting rooms available. The business-friendly Quality Inn also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Auburn Hills hotel is smoke free.

  • 124 guestrooms or units
  • 3 levels
  • 1000 sq ft of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Pontiac Station (6.5 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn offers 124 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. This Auburn Hills hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Auburn Hills
  • Quality Inn Auburn Hills
  • Quality Inn Hotel
  • Quality Inn Auburn Hills
  • Quality Inn Hotel Auburn Hills

You should know

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.