Find and Compare Romantic Hotels in Anna's Hope Village

"The Palms is really missing any refinement. The pool dirty, shower that was pointed towards the shower curtain, beach unusable, and only one cleaning for a week. The rooms were sloppy painted and never cleaned UNDER anything. Check the vanities. The staff was nice though. The place just needs an investor to improve it. The best part was the chef. Outstanding food. The bartenders were great too. "

"Had a great view of the boardwalk from the 3rd floor ! It was a very relaxing hotel with friendly staff and a on site bar & restaurant."

"The one restaurant that was supposed to à la carte served a buffet all but one night. Buffet was (no joke) 5 kinds of pasta dishes and basic salad. Staff acted as if I was interrupting them anytime I asked for something. They had no clean towels for 3 of 4 days. Bar staff was nice and bar was only decent food. "

"Nice"

"Ocean was visible and pool was just ok. "

"Room and view were good. Only a very few of staff were pleasant, rest were moody and uncaring of their job. A shout out to Elsa and Dominique for their service. the entire stay was disappointing. Only 3 umbrellas at the pool and maybe 5 at the beach. Not enough lounge chairs at the beach maybe 15 and not many more at pool. this is poor considering the amount of people staying. You would have to wait and lunge for a chair as people got up to leave. Waited over 30 minutes to receive our drink order at bar asked waitress and said that they will get around to it..We left..... similar attitudes throughout resort. Front desk staff was miserable, didn't acknowledge you when approached and they rolled their eyes and looked at you as though you were an inconvenience. Outstanding service was received by Elsa, front desk when checking out, Dominique, waitstaff at breakfast, Dave, shuttle driver. Would not return and would advise others the same."