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"trash cans were all full around the resort (as they call it) for days on end the week we were there. Granite was missing a big piece (broke) right in
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A stay at this Green Cay hotel places you within half a mile (1 km) of Chenay Bay Beach and 3 miles (5 km) of Southgate Coastal Reserve. Shoys Beach and Buccaneer Golf Course are also within 3 miles (5 km).
Fun at the beach
An outdoor pool is featured at this hotel, along with free WiFi in public areas and a computer station. Enjoy a day at the beach snorkeling, or relax with beach umbrellas.
Kitchenettes, cable TV
The individually decorated guestrooms offer balconies and hair dryers. TVs come with cable channels, and other amenities include kitchenettes and refrigerators.
Cottage, 2 Queen Beds, Garden View
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Cottage, 2 Queen Beds, Ocean View
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Cottage, 1 Queen Bed, Garden View
Bed Count1 Queen BedMaximum Occupancy
2 Max
Cottage, 1 Queen Bed, Ocean View
Bed Count1 Queen BedMaximum Occupancy
2 Max
Chenay Bay Beach Resort ratings based on 8 Verified Reviews
Review Summary
3.0
out of 5
3.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort2.5 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for Chenay Bay Beach Resort
Everyone (2)Couples (3)Family (3)
3 out of 5
trash cans were all full around the resort (as they call it) for days on end the week we were there. Granite was missing a big piece (broke) right in front of the kitchen sink. Glass stove top had a big crack in it. I was afraid to us it. Our toilet seat was broke, so we went to home depot ourselves and put a new one one. I also cleaned the entire place (except for dusting) with lysol foaming bleach cleaner.
the pool was nice and the sheets and towels were clean, they had clean bleach scent to them. The beach are is very nice.
the RESTURANT IS NOT OPEN and who knows if it will ever be.
I don't know if they have any nicer updated units. But the property looks pretty if you don't see the trash.
Posted by a verified traveler on Jul 8, 2019
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1 out of 5
Upon arriving at this beach club we were walking to our bungalow passing the pool so we decided to check it out. The pool was so green we couldn’t see the bottom. Our bungalow was from the 1960’s with a microwave, fridge, small coffee maker and a hot plate for cooking. We had no idea the location required a car rental or taxi to do anything. Amenities: no WiFi, no paddles for kayaks and water boards. No restaurant!! If you want total peace and quiet and to cook for yourself, this is the place for you.
Posted by a verified traveler on Jun 23, 2019
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2 out of 5
It is important to know that while the address may say Christiansted, it is a 15 minute drive to the town. There is no restaurant, no bar, no activities of any kind. You cannot walk to any restaurants or shops. The only restaurant that could be considered walking distance is down a narrow road with no shoulder, it would be very dangerous to walk on it. If you are staying here, you really, really need to rent a car. Cabs are very expensive, you can't always get one, and the drivers are rude. Be sure to stop at a grocery to get breakfast and snack stuff and even dinner things if you want to eat in.
The rooms are nearly all free-standing cabins with kitchenettes (no ovens) (a few are like duplexes). They are dated, and damaged, most of our outlets were missing covers, which would have been terrifying if we'd had kids with us. Housekeeping does a fairly decent job keeping them clean, but don't expect them to change our your sheets or towels, even after several days, unless you ask. We had two beds, a king and a queen. The queen mattress was so awful we couldn't even sit on it, so we shared the king, which had a fine mattress.
The beach is nice. The water is extremely calm and shallow for a long way out. Bring water shoes as you need to really pick your way around rocks and sea grass to stay on a sandy bottom.
The office is only staffed from 8-4, so if you need anything outside of that your only hope is to try to raid the "laundry" building which is adjacent to the parking lot.
Posted by a verified traveler on Jun 22, 2019
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2 out of 5
I found Shermine Cuffy who works at the front desk to be very helpful. She secured a cleaner, better fixed up cottage for us after a horrific night in a dirty room adjacent to a person who had his TV up full volume until 3:30 a.m. The facilities are all closed - it seems as though nothing has been done to make the place attractive since the 2017 hurricane Maria.
Posted by MarySlodden, from Princeton, NJ on Jun 2, 2019
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5 out of 5
Private housing that was not connected ,like the beachfront and quietly experience.
Posted by a verified traveler on May 16, 2019
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5 out of 5
We loved the privacy of the beaches and the friendleynes of the staff
Posted by a verified traveler on Apr 10, 2019
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2 out of 5
I wanted the place in the pictures
Pros:The person at the front desk was helpful when I had to print something. I did like the staff at the restaurant and the pool was nice!
Cons:There's plenty of room for improvement. Fix the cracks around the floor boards and monitor bugs. Get rid of the awful blanket on the bed it sheds.
This was my first time traveling out of the states, so I was excited but not sure what to expect. I didn't expect the room to have so many bugs, which I'm not a fan of. We were eating dinner in the room when I seen a few cockroach and sent my husband after it, which it evaded capture and when under the floor board. I spent our second night watching my son to make sure nothing was crawling on him. When I talked to management, the reply was, "It was the tropics, I had to expect bugs, the exterminator comes once a month." Two of us have bruises on our legs from the bed post that sticks out the side. At no time prior to my trip, did I think we would have a room at the top of a hill. Each time we wanted to go somewhere, we'd have to climb up hill, which even exhausted my toddler at times. The hotel was not a close to anything. We had to take a shuttle everywhere, that ended up costing more than a rental.
There at least 6 cats roaming the property and some dogs. I went to take a walk on the beach one morning and I was unable to because one of the dogs started growling and barking at me.
Several places in St. Croix that were beautiful, I was very disappointed with the lodging and I wish I chose another place.
Posted by Disappointed on Jun 21, 2017
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4 out of 5
The Resort has individual two units cabines
Pros:Simple, no frills, easy access to other places , eating was a big part of it, close by restaurants.
Cons:Travelocity needs to get a hold of AVIS car rental, in St. Croix they overbooked, we had to higher another local company, Centerline, very good respon
Location:There are lots of historic places, scuba-diving, boating, rain forest, plantation museum, botanical garden was excellent.
This resort is for basic accommodations, nothing fancy. It was clean and the staff was very accommodating and basically responding to any needs. The canines are positioned on an uphill setting, the front row had ocean view. Over all any cabin was within couple of minutes from a lovely beach with beautiful view. I will rated as medium comfort, all furniture is very old but beading was changed daily and was totally acceptable. This place had a very nice location and was very quite in the evenings. Friendly family setup. I would go there aging, prices were good. Had a bit of trouble with car rental, overbooked.
Posted by Elena, from St. Petersburg, Florida on Feb 17, 2017
This property is closed from August 19 2020 to September 19 2020 (dates subject to change).
Property Features
Chenay Bay Beach Resort offers its guests an outdoor pool. A computer station is on site and WiFi is free in public spaces. This 3-star Christiansted hotel is smoke free.
50 guestrooms or units
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Front desk (limited hours)
Computer for guest use
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Kitchenette
Refrigerator
Microwave
Internet
Available in some public areas:
Free WiFi
Transport
Airport: Henry E. Rohlsen Airport (STX) (20.1 km / 12.5 mi)
Room Amenities
Chenay Bay Beach Resort offers 50 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers. Cable television is provided. Housekeeping is provided daily.
In-room kitchenette
Private balcony
Television
Cable channels
Refrigerator
Microwave
Coffee maker
Bathtub or shower
Housekeeping (daily)
Hair dryer
Safe
Iron and ironing board
Air conditioning
Ensuite bathroom
Unique decor
Connecting rooms available
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Basketball on site
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
The front desk is open daily from 8:00 AM - 4:00 PM. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
The front desk at this property is open daily from 8:00 AM - 4:00 PM. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that a mid-stay move to other accommodations may be required.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Property is cleaned with disinfectant
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
Guest accommodation is not sealed after cleaning
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 200 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
Hotel Names
Chenay
Chenay Bay
Chenay Bay Christiansted
Chenay Bay Hotel
Chenay Bay Hotel Christiansted
Chenay Bay Beach Hotel Christiansted
Chenay Bay Beach Resort Christiansted
Chenay Bay Beach Resort
Chenay Bay Beach Christiansted
Chenay Bay Beach
Chenay Bay Beach Resort Hotel
Chenay Bay Beach Resort Christiansted
Chenay Bay Beach Resort Hotel Christiansted
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Chenay Bay Beach Resort does not have a restaurant on site.
Free parking is not available at this hotel.
Chenay Bay Beach Resort is 12 mi (23-min drive) away from the Christiansted (STX-Henry E. Rohlsen) airport, the closest popular airport to the property.
Chenay Bay Beach Resort features an outdoor pool.
This hotel is on the beach. Don't forget your sunscreen!
There are no spa services available at this hotel.
Chenay Bay Beach Resort does not offer free breakfast.
Check-in is from 3:00 PM - midnight.
Airport shuttle services are not available at Chenay Bay Beach Resort.
No, there is no casino at this hotel, but Casino at the Divi Carina Bay (11-min drive) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
