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Hotel on the Cay

3.0 star property
3-star beachfront hotel with free WiFi

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Photo gallery for Hotel on the Cay

Beach/ocean view
Exterior detail
Superior Double Room | Premium bedding, free WiFi
Outdoor dining
Superior Double Room | Bathroom | Shower, hair dryer, towels

Reviews

7.6

Good

Popular amenities

  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • Parking included
    Parking includedParking included
  • Kitchen
    KitchenKitchen
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Protestant Cay, Christiansted, St. Croix, 822
  • Popular LocationChristiansted National Historic Site1 min walk
  • Popular LocationSt. Croix Government House3 min walk
  • Popular LocationSugar Beach4 min drive
  • AirportChristiansted (STX-Henry E. Rohlsen)23 min drive

Room options

View all photos for SUPERIOR PARTIAL OCEAN VIEW ROOM

SUPERIOR PARTIAL OCEAN VIEW ROOM | Premium bedding, free WiFi

SUPERIOR PARTIAL OCEAN VIEW ROOM

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, free WiFi

Superior Double Room

  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Partial Ocean View

Premium bedding, free WiFi

Superior Suite, Partial Ocean View

  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Living area
King Christian Hotel
Pool
Pet friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (235)
The price is $188
per night
$230 total
includes taxes & fees
Aug 10 - Aug 11
King Christian Hotel

About the neighborhood

Christiansted

On the beach.With a stay at this Christiansted hotel, you'll be steps from Protestant Cay and Protestant Cay Beach. Christiansted National Historic Site and Scale House are also within half a mile (1 km).

What's nearby

  • Christiansted National Historic Site - 1 min walk
  • Fort Christiansvaern - 2 min walk
  • St. Croix Government House - 3 min walk
  • Sugar Beach - 4 min drive
  • Buccaneer Beach - 6 min drive

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base) - 2 min drive

Restaurants

  • ‪shupe's on the boardwalk - ‬17 min walk
  • ‪Rum Runners - ‬18 min walk
  • ‪Singh's Fast Food - ‬20 min walk
  • ‪El Leon - ‬15 min walk
  • ‪Savant - ‬11 min walk

About this property

Hotel on the Cay

3-star beachfront hotel with free WiFi
As a guest of Hotel on the Cay, you'll find a terrace, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel on the Cay also features multilingual staff, a garden, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Christiansted hotel.

  • 53 guestrooms or units
  • 3 levels
  • 2 buildings
  • Towels for the beach
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
Hotel on the Cay offers 53 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers.

This Christiansted hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and hair dryers can be requested.

Languages

English

Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Frequently asked questions

How close is Hotel on the Cay to the airport?

Hotel on the Cay is 0.6 mi (2-min drive) away from the Christiansted (SSB-St. Croix Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel on the Cay?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel on the Cay on Aug 1, 2024 start from $135.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel on the Cay have an airport shuttle?

Airport shuttle services are not available at Hotel on the Cay.

How close is Hotel on the Cay to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel on the Cay offer free breakfast?

Hotel on the Cay does not offer free breakfast.

Is there a casino at Hotel on the Cay?

No, there is no casino at this hotel, but Casino at the Divi Carina Bay (13-min drive) is nearby.

What time is check-in at Hotel on the Cay?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Early check-in costs USD 50 (subject to availability).

Is there free parking at Hotel on the Cay?

This hotel offers free self parking.

Does Hotel on the Cay have a pool?

Hotel on the Cay does not have a pool.

Does Hotel on the Cay have a spa?

There are no spa services available at this hotel.

How close is Hotel on the Cay to downtown Christiansted?

Hotel on the Cay is 0.3 mi away from Christiansted.

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 204 out of 634 reviews" "
Rating 8 - Good. 207 out of 634 reviews" "
Rating 6 - Okay. 119 out of 634 reviews" "
Rating 4 - Poor. 53 out of 634 reviews" "
Rating 2 - Terrible. 51 out of 634 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, room comfort
Island relaxation
Amazing location and staff. Like the little ferry to take you to shore. Always there or 5 minutes wait. The hotel is scheduled for renovation. It must have been incredible during it's hay day. Front desk staff all very courteous and helpful. Recommend this hotel for a relaxed vacation in the center off everything but on it's own private island.
Stayed 7 nights in Apr 2024

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is unique...on an island with a great beach...palm trees...great place to chill and relax...nice bar on the beach with good service and music...outside bar b que restaurant with excellent food including ribs....the property itself in rundown and needs updating...room was clean but had a few ossues...such as no hot water but there in that setting ..luke warm will suffice...pretty chill place overall...its not the 4 seasons but chill and relaxing for 2 or 3 nights...sure!
Stayed 2 nights in Apr 2024

4/10 Poor

Debbie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Like? Food, drinks,bar staff. That beach is a 10 BUT...hotel needs a lot of repairs ASAP. Lots of water damage on ceilings, corroded balcony railings 😱😱 scary.
Stayed 5 nights in Apr 2024

4/10 Poor

Anuviz

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Freda

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I booked the hotel for one night after reading the reviews. My expectations were low. So, after seeing the property I wasn’t surprised or disappointed. If you’re used to all inclusive resorts with beautiful landscaping and entertainment, this is not even close. But, they don’t pretend to be. The front desk staff Faye was kind and helpful. The ferry to the boardwalk runs frequently and the ride is one minute or less. I stayed there because the location and price met a quick need. I wouldn’t stay again…unless it’s totally renovated.The locals love the beach. I didn’t get to experience the beach because it rained.
Stayed 1 night in Apr 2024

2/10 Terrible

Herman

Business traveler
Disliked: Cleanliness, property conditions & facilities
No hot water. Cold showers. AC loud and barely working. Difficult to get to.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nancy, Salinas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Realmente para mi gusto que es la playa estuvo superrr el hotel es antiguo pero el cuarto estaba muy limpio un poco incómodo el mattress buena vista facilidad de transporte barra excelente y BBQ bien no lo utilize pero mucha gente si … faltaría la opción comidas ( principalmente desayuno) en cuanto a lo demás muy bien para mi gusto
Stayed 2 nights in Apr 2024

4/10 Poor

Luis

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad AirConditioning / Balcony Door Broken / wall unpainted / Pool Out of Service / no ice in Rooms / no soda machines / Just the Beach Cristal Waters is perfect, and the Bartenders
Stayed 2 nights in Apr 2024

6/10 Okay

kelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Omar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was full of mold and dirty had to complained and get some other requested and one of the other rooms ac was bad also treble weekend
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poorly managed and maintained. Several areas there where no pathway lights. Shower never got hot. Ceiling had cracks, patio door could not use, broken floor tiles, in room safe was told not working. The location is great also love the private beach atmosphere. However current owner should sell to investors looking to bring to at least a 4 or 5 star hotel. Honestly a 2 star is being generous!
Stayed 3 nights in Apr 2024

4/10 Poor

Rupert, Ansonia

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The great - The views, to be able to see both sunset and sunrise. The good - The Beach The Bad - There were sand flees crawling everywhere, the TV remote wasn’t in the room and when I notified staff they left one that didn’t work, also lost TV signal, Wi-Fi was unusable and AC unit although kept the room cool was extremely loud and when I notified staff they said they had it crossed off that it was replaced. They offered to try and moved me but it would’ve been to the side of the hotel with the large pile of garbage bags.
Stayed 7 nights in Apr 2024

4/10 Poor

Breauni

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Christine

Traveled with family
Excellent location - hotel and property need TLC
Excellent location with close proximity to restaurants and shops. The employees are really friendly and the food is amazing. However the hotel is really run down. The pool wasn’t opened and the fountains were empty. For the price and location I would stay here again, but I hope they make some improvements.
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Stayed 3 nights in Mar 2024

6/10 Okay

jason

Disliked: Property conditions & facilities
The beach is the saving grace for this property. It is beautiful. With that being said, everyone goes to this beach, which isn't very big. The hotel is extremely dated. Upkeep is not a priority. If you care just about the basics, then this place will do. Just be prepared to walk to the bar that closes at 9:00 to get your ice. Our room was cleaned once during a four night stay. The other positive is there is a bbq shack on the beach with really good food. So if you're in for a lackluster property with a gorgeous beach and an excellent smoked lunch, this place is for you.
Stayed 4 nights in Mar 2024

2/10 Terrible

Kelvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Bars
Stayed 1 night in Mar 2024

8/10 Good

Regina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing each and everyone one of them. I enjoyed my stay on the CAY…. It’s really a jewel. I stayed an entire week and wish I had more time to enjoy…. Thanks to the team at Hotel Cay…. So awesome thanks. Regina
Stayed 7 nights in Mar 2024

4/10 Poor

Rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a renovation
The hotel needs to be renovated bad the AC barely worked the TV did not work. The whole place just needs a big hug
Stayed 1 night in Mar 2024

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Our stay at Hotel on the Cay, recommended by many locals, was less the pleasurable. For starters, we were told we couldn’t open our balcony door, but when we got into the room we not only couldn’t open it, but it was stuck 4 inches open. Glass separated from frame. Attendant said there were no other rooms available. I explained that that no one should have been put into the room and she agreed. Our smoke detector was in the cabinet, not attached the open spot in the ceiling. It’s very dated, which we knew going into it, but the date isn’t what leaves me with complaints. There is zero effort to make the place look decent. The rooms are hardly held together, many things broken. If you’re looking
Stayed 1 night in Mar 2024

10/10 Excellent

RENEE

Traveled with family
Liked: Staff & service, amenities
Property is very dated pool has been closed for 5 years however beach is beautiful and location is perfect ferry to and from boardwalk always available and the convenience outweighs property conditions
Stayed 4 nights in Mar 2024

10/10 Excellent

Shanican

Liked: Cleanliness, staff & service
Property and hotel room furniture was outdated and in need of serious renovations overhaul. One building looked run downed and abandoned. There was no hot water to take a shower, lukewarm mostly. The pool, ponds, and waterfalls were shut off, which was very unsightly from my balcony room. Staff did not clean out all the debris until the last day of my stay. However, the staff was friendly and very accommodating. The beach bar drinks were top tier and the beach restaurant food was so good. I love the fact that I could walk right out of my room and be on the beach. I even enjoyed watching the different exotic birds and iguanas. If you ask me if I am willing to stay again? The answer is yes. I just hope that my next visit The Hotel on the Cay wil have more of a modern look with a twist of what it was when it first opened its doors. The potential to bring it back to life is there. Its a true diamond in the ruff.
Stayed 4 nights in Mar 2024

6/10 Okay

Jennifer

Traveled with family
Disliked: Amenities, property conditions & facilities
This property is old and dated but still an ok place to stay. Bring your own beach towel to save yourself some trouble. We had one between our family of four but we don't mind that kind of thing. We saw several folks totally unable to get beach towels because they were out. There are new owners so the property will be renovated in the future but a simple thing to do would be buy more towels...people staying at a hotel on the beach need one. Also no place to rinse the sand from your feet so you have to use the shower. I bet Housekeeping loves that. There was a spicket but not operational. The one thing that really rubbed me wrong is that you have to rent an umbrella for the beach if you want one. Chairs are free. Its just very cheap to make hotel guests rent an umbrella when there is so much to overlook it seems like they could just include it like literally every other beach hotel does. Seems weird but of all the issues that was the most distasteful.
Stayed 1 night in Mar 2024

6/10 Okay

Yomar

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Alexander Joseph

Stayed 7 nights in Mar 2024