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Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel

2.5-star property
333 SW 11th St, Des Moines, IA 1-855-201-7819
4.4 out of 5
Excellent!
See all 8 travelocity Reviews

"I have stayed at the Holiday Inn Express before in another state. This company knows how to take care of their costumers, my stay has always been amaz ... " More

By a verified traveler on Mon 20 Feb 2023

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Hotel Description

Hotel near Science Center of Iowa in Des Moines

Heart of Des Moines

Your stay at this Downtown Des Moines hotel places you within 2 miles (3 km) of Science Center of Iowa and Wells Fargo Arena. Greater Des Moines Botanical Garden and Iowa State Capitol Building are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$148* Per night/room Apr 30 - May 1

Suite, 2 Queen Beds (Additional Living Area)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel

Everyone (4) Couples (1) Family (4)
5 out of 5
I have stayed at the Holiday Inn Express before in another state. This company knows how to take care of their costumers, my stay has always been amazing. This time I was able to bring my dog. Totally worth the money. I would certainly stay here again.

Posted by on Feb 20, 2023

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Comment from Hotel Management

Feb 20, 2023 by Rossie, GM

Thank you for the great 5 out of 5 review! We look forward to welcoming you back the next time you visit Des Moines.Safe Travels-

5 out of 5

Posted by on Oct 27, 2021

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3 out of 5
It was a nice hotel

Posted by on Jul 30, 2021

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Comment from Hotel Management

Aug 2, 2021 by Rossie GM

Thank you for staying with us and thank you for your review. We appreciate it!

5 out of 5
We stayed for a visit with family. We have stayed before and loves it then. During our last stay, my mother became ill and needed to be transported to the hospital. Marcus was amazing to us and helped make the call. He offered to make us coffee or breakfast while we waited to hear from the hospital. They accommodated us as we extended our nights. We felt important to them and they genuinely seemed to care about us. We will always go back and stay there.

Posted by on Mar 3, 2021

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Comment from Hotel Management

Mar 24, 2021 by Rossie GM

Thank you for your feedback and for choosing our hotel for your stay in Des Moines. I hope that our mother is feeling better and will soon be traveling to visit us again.

5 out of 5
We had dogs and it was easy to get them in and out. There was a specific place for them.

Posted by , from Cherokee on Feb 2, 2021

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Comment from Hotel Management

Feb 2, 2021 by Rossie W. GM

Thank you for your feedback. We appreciate it!

3 out of 5
Beautiful building, but LOUD. Thin walls, slamming doors, thin and noisy floors. Squeaky clean, FABULOUS staff, flexible shuttle service to downtown, comfortable beds. It was just too loud to sleep because of the cheesy construction of the building.

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 25, 2019 by Rossie W

Thank you for your feedback- we appreciate the opportunity to improve our customer service whenever possible. I am sorry that we weren't' able to meet your expectations and I do hope that you will stay with us again so that we can change that.

4 out of 5
New hotel close to downtown with free parking. Would stay there again.

Posted by on Oct 25, 2018

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Comment from Hotel Management

Oct 26, 2018 by Rossie W

Thank you for your review. We look forward to welcoming you back!

5 out of 5
Convenient location to Sculpture Garden and Farmers Market.

Posted by on Aug 29, 2018

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Comment from Hotel Management

Aug 29, 2018 by Rossie W

Thank you for sharing your review with us. We hope you will come visit us again soon!

About the Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel

Location 333 SW 11th St, Des Moines, IA 50309

Property Features

Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. The business-friendly Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

  • 102 guestrooms or units
  • 4 levels
  • Built in 2016
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express & Suites Des Moines Downtown, an IHG Hotel offers 102 accommodations with safes and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Premium satellite television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night, plus a deposit of USD 25.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Moines Downtown Hotel
  • Holiday Inn Express Moines Downtown Hotel
  • Holiday Inn Express Moines Downtown
  • Hotel Holiday Inn Express & Suites Des Moines Downtown
  • Holiday Inn Express & Suites Des Moines Downtown Des Moines
  • Holiday Inn Express Suites Des Moines Downtown
  • Holiday Inn Express Hotel
  • Holiday Inn Express
  • Express Moines Downtown
  • Holiday Inn Express Suites Des Moines Downtown

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.