City center retreat
Within a 15-minute walk of this Downtown Des Moines hotel, you'll find Des Moines Civic Center and Iowa Events Center. Wells Fargo Arena and Hoyt Sherman Place are also within 2 miles (3 km).
Multiple dining options
This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour gym. WiFi in public areas is free. Self parking, a lobby fireplace, and dry cleaning are also offered.
Apr 26, 2023 by Ari T
Thank you for taking the time to rate your stay with us! We are glad you enjoyed your stay
Mar 8, 2023 by Brooklyn
Thank you for taking the time to review your stay. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us at the Surety Hotel. We hope you will give us another chance if your travels bring you back to Des moines.
Jun 27, 2021 by Lauren B
Thank you for your review!
Jun 11, 2021 by Lauren B
Thank you for your review!
May 1, 2021 by Carmina L
Thank you for your review!
Dec 15, 2020 by Zach
Thank you for staying at Surety Hotel! We are glad you enjoyed your stay are looking forward to welcoming you back in the future.
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include 4 meeting rooms and coworking spaces. WiFi is free in public spaces. Event space at this hotel measures 2969 square feet (276 square meters) and includes conference space. Surety Hotel also features a 24-hour fitness center, coffee/tea in a common area, and concierge services. For a fee, parking is available. This 4-star Des Moines hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Surety Hotel offers 137 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch LED televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Mulberry Street Tavern - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.