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"Nice staff good room " More

By a verified traveler on Mon 07 Nov 2022

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Hotel Description

Hotel perfectly located for exploring Greater South Side

Greater South Side stay

Your stay at this Greater South Side hotel places you within 3 miles (5 km) of Air Lanes Bowling Center and Blank Park Zoo. Gray’s Lake Park and Fort Des Moines Museum are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like full breakfast and free self parking.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$70* Per night/room Dec 15 - Dec 16

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Multiple Beds, Non Smoking

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

AmericInn by Wyndham Des Moines Airport ratings based on 28 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for AmericInn by Wyndham Des Moines Airport

Everyone (14) Couples (9) Family (4)
5 out of 5
Nice staff good room

Posted by on Nov 7, 2022

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Comment from Hotel Management

Nov 7, 2022 by Priscilla

Thank you so much for your time in leaving us feedback. We really appreciate it. We hope you have a wonderful day and look forward to seeing you again.

2 out of 5
Hotel advertised airport shuttle service. I called prior to arrival to request shuttle reservation pickup. Told none was needed. On arrival no shuttle. Called and spoke to Terry at desk 3 times requesting shuttle pickup. At no time did street tell me it wasn’t a hotel designated shuttle it was the general parking lot shuttle with a different name. I stood outside in the freezing cold for almost an hour. When I finally got to the hotel and suggested that staff needed to inform guests that the shuttle bus didn’t bear the hotel name, not only didn’t I receive an apology from Terry - she was insensitive and a bit condescending.

Posted by on Apr 4, 2022

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Comment from Hotel Management

Apr 15, 2022 by Priscilla Sanchez

I do greatly apologies for what happened. WE have many new staff members and we will work harder on informing them and training. Thank you for bringing this to our attention so that we can improve.

3 out of 5
Didn’t like the stains and smells. TV didn’t work. Breakfast was adequate. Pool good for our kids.

Posted by on Mar 14, 2022

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Comment from Hotel Management

Mar 23, 2022 by Priscilla Sanchez

Thank you for the kind words! We are truly delighted to hear you enjoyed our property! We hope to get the few minors issues resolved and let you truly see the best we have to offer!

4 out of 5

Posted by on Jan 9, 2022

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5 out of 5
The staff was great and very helpful.

Posted by on Dec 16, 2021

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Comment from Hotel Management

Jan 19, 2022 by Priscilla

We are glad to hear you enjoyed your stay! We hope you had a great time and hope you stay again soon! I am happy to hear that my staff was very helpful and were able to accommodate your needs.

4 out of 5
Convenient

Posted by on Oct 18, 2021

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Comment from Hotel Management

Nov 17, 2021 by Priscilla

Thank you for your review we really appreciate the rating.

4 out of 5

Posted by , from Rapid City on Oct 11, 2021

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2 out of 5
I felt I was in an old place falling apart tv and phone did not work and the ac made rug soaking wet. Place look it was a second hand store

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 10, 2021 by Priscilla

Thank you for your Review! It is greatly appreciated; however, I am sorry you did experience some issues during your stay with the room amenities. Please accept my apologies for any inconvenience you experienced during your stay. I will be working with maintenance to get this resolved, so we prevent this from happening in the Future!

1 out of 5
Check in person seemed incompetent. Had to manually enter credit card number. Did not keep coffee pot full in the morning. No breakfast. Poor lighting in the room. Electrical outlet hanging from the wall.

Posted by on May 30, 2021

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Comment from Hotel Management

Jun 1, 2021 by Priscilla Sanchez

Thank you for your Review! It is greatly appreciated; however, I am sorry you did experience some issues during your stay with the room amenities. Please accept my apologies for any inconvenience you experienced during your stay. I will be working with maintenance and front desk staff to get this resolved, so we prevent this from happening in the Future!

5 out of 5
Very clean rooms. Staff super helpful and friendly. Great place for those one night on the road stops.

Posted by on May 16, 2021

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Comment from Hotel Management

May 16, 2021 by Priscilla Sanchez

It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your positive experience with our office and we truly appreciate your feedback. Your comments on our performance were very generous and will be passed on to the appropriate staff members. It is always gratifying to know that our efforts were effective and appreciated.

About the AmericInn by Wyndham Des Moines Airport

Location 1920 Hackley Ave, Des Moines, IA 50315

Property Features

AmericInn by Wyndham Des Moines Airport offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly AmericInn by Wyndham Des Moines Airport also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Des Moines hotel is smoke free.

  • 62 guestrooms or units
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

AmericInn by Wyndham Des Moines Airport offers 62 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AmericInn Des Moines Airport
  • AmericInn Hotel Des Moines Airport
  • AmericInn Moines Airport Hotel
  • AmericInn Moines Airport
  • AmericInn Hotel & Suites Des Moines Airport Iowa
  • AmericInn Hotel Moines Airport
  • AmericInn Hotel Suites Des Moines Airport
  • AmericInn Wyndham Moines Airport Hotel
  • AmericInn Wyndham Moines Airport
  • AmericInn by Wyndham Des Moines Airport Hotel
  • AmericInn by Wyndham Des Moines Airport Des Moines
  • AmericInn by Wyndham Des Moines Airport Hotel Des Moines

You should know

  • Pool access available from 7 AM to 10 PM.
  • Alcohol isn't served at AmericInn by Wyndham Des Moines Airport.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.