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4.4 out of 5

"The view to the river and the capital. " More

By a verified traveler on Mon 28 Sep 2020

Hotel Description

Hotel near Wells Fargo Arena in Des Moines

Heart of Des Moines

Within a 15-minute walk of this Downtown Des Moines hotel, you'll find Wells Fargo Arena and Des Moines Civic Center. Iowa Events Center and Hoyt Sherman Place are also within 2 miles (3 km).

Renovated in 2014

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 131 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Minibars, coffee/tea makers, and hair dryers are also available.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$85* Per night/room Dec 20 - Dec 21

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-in shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites Des Moines Downtown ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Des Moines Downtown

Everyone (10) Couples (1) Business (1) Family (5)
5 out of 5
The view to the river and the capital.

Posted by on Sep 28, 2020

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3 out of 5
I felt like the attendant at the desk could’ve been more helpful in telling us how to get to the six floor my husband is elderly and it was a real struggle as we had several items to get up there and we didn’t no one told us that we had to go to the fourth floor of the parking garage to even get there it would’ve been helpful is all

Posted by , from Essex Iowa on Aug 15, 2020

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4 out of 5

Posted by on Jul 29, 2020

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4 out of 5

Posted by on Jun 26, 2020

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4 out of 5
Very clean property. Pleasant staff. Parking is limited, almost forced to utilize parking garage that costs $15. It is however easy access into the hotel. Close walking distance to bars, restaurants, the capital, and science center. I understand covid has affected so many things but the "breakfast" consisted of a bite sized danish placed in individual plastic cups and individually wrapped apples. Dont plan on making a meal of it if you visit anytine soon.

Posted by , from Clinton on May 30, 2020

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4 out of 5

Posted by on Mar 8, 2020

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5 out of 5
room was large and comfortable with a beautiful view of the river

Posted by on Oct 28, 2019

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4 out of 5
A very nice property. Our only concern was what looked like two cameras mounted on the wall, with one pointed toward the bed. These motion detection devices were very alarming until we spent time researching them and learning they relate to room occupancy and energy efficiency. The hotel should post a notice about those devices to alleviate guests’ concerns in this electronically intrusive world.

Posted by on Oct 14, 2019

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5 out of 5
We had the best experience! Great service, friendly staff. The room was beautiful and so clean. We will definitely be staying there again. Thank you so much!

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 26, 2019 by J.B Assistant General Manager

Thank you for the great review and for choosing the Hampton Inn & Suites Downtown for your lodging needs. We are thrilled that you enjoyed your stay with us! Your kinds words help show my team that we are indeed achieving our goal to ensure each and every guest leave happy! I will pass on your comments to my team! We sincerely hope to welcome you again soon on your future travels to our downtown area.

5 out of 5
Unbelievable kind and helpful staff! Loved the hot tub!

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 10, 2019 by Jordan H.

We're very glad you enjoyed your stay with us and we hope to see you again!

About the Hampton Inn & Suites Des Moines Downtown

Location 120 Sw Water St, Des Moines, IA 50309

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hampton Inn & Suites Des Moines Downtown offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (108 square meters). The business-friendly Hampton Inn & Suites Des Moines Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. A complete renovation of Hampton Inn & Suites Des Moines Downtown was completed in 2014. This Des Moines hotel is smoke free.

  • 131 guestrooms or units
  • 6 levels
  • 1200 sq ft of conference space
  • 108 sq m of conference space
  • Built in 2014
  • To-go breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Des Moines Intl. Airport (DSM) (8.1 km / 5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn & Suites Des Moines Downtown offers 131 air-conditioned accommodations with minibars and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 39-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Des Moines Downtown
  • Hampton Inn Des Moines Downtown
  • Hampton Inn & Suites Des Moines Downtown Iowa
  • Hampton Inn Moines Downtown Hotel
  • Hampton Inn Moines Downtown
  • Hampton & Suites Des Moines
  • Hampton Inn & Suites Des Moines Downtown Hotel
  • Hampton Inn & Suites Des Moines Downtown Des Moines
  • Hampton Inn & Suites Des Moines Downtown Hotel Des Moines

You should know

  • Up to 3 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.