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4.3 out of 5

"Wonderful staff and amentities! " More

By a verified traveler on Tue 24 May 2022

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Hotel Description

3.5-star hotel near Pappajohn Sculpture Park, connected to the convention center

Downtown Des Moines stay

Your stay at this Downtown Des Moines hotel places you within 2 miles (3 km) of Pappajohn Sculpture Park and Des Moines Civic Center. Science Center of Iowa and Iowa Events Center are also within 2 miles (3 km).

Free airport shuttle

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, laundry service, and free airport shuttle. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$153* Per night/room Feb 11 - Feb 12

Skyline Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Des Moines Downtown ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Des Moines Downtown

Everyone (15) Couples (3) Family (3)
1 out of 5

Posted by , from WINSTON SALEM on Sep 20, 2022

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5 out of 5
Wonderful staff and amentities!

Posted by , from CALGARY on May 24, 2022

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Comment from Hotel Management

Jun 10, 2022 by Andrew

Thank you for staying with us and taking the time to provide your feedback. We appreciate the kind words and look forward to welcoming you back sometime in the near future. Best regards,

2 out of 5
I was disappointed. No valet parking. No complementary food or even coffee in the am. And premium priced. I stay in Des Moines a lot but won’t stay there again.

Posted by , from BROOKLYN on Oct 18, 2021

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Comment from Hotel Management

Oct 19, 2021 by Tamara C.

Thank you for sharing your recent experience with us. It looks like we might have fallen short of your expectations. We welcome any further conversations about how we can earn your loyalty and welcome you back in the future.

1 out of 5

Posted by on Jul 9, 2021

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Comment from Hotel Management

Jul 21, 2021 by Tamara C.

Thank you for your review. We welcome any further feedback you would like to provide on your experience to learn how we could have earned a 5 out of 5 on your review. We hope to have another opportunity to welcome you back!

4 out of 5
Hotel was nice and clean. However, we could not log on to the hotel's WiFi. We called the front desk from our room but our call was never answered.

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 6, 2021 by Tamara C.

Thank you very much for staying with us and for your review. We are sorry you had difficulty logging on to our WiFi and reaching us. We do have an internal text messaging service we would love to share with you next time to ensure your needs are met. We look forward to welcoming you back in the future!

5 out of 5

Posted by on Apr 16, 2021

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Comment from Hotel Management

Apr 27, 2021 by Tamara C.

Thank you very much for staying with us and for your review. We are happy you enjoyed your stay. We look forward to welcoming you back in the future!

5 out of 5

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 9, 2021 by Tamara C.

Thank you very much for staying with us and for your review. We are happy you enjoyed your stay. We look forward to welcoming you back in the future!

5 out of 5
Lobby area and amenities were updated and convenient!

Posted by on Mar 28, 2021

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Comment from Hotel Management

Mar 28, 2021 by Riann

Thank you for staying with us!

5 out of 5

Posted by on Aug 2, 2020

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Comment from Hotel Management

Aug 5, 2020 by Hilton Des Moines Downtown

Thank you for staying with us and the great review of our hotel and services. We look forward to welcoming you back again!

5 out of 5

Posted by on Jul 4, 2020

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Comment from Hotel Management

Jul 8, 2020 by Riann

Thank you so much for staying with us! We hope to see you again!

About the Hilton Des Moines Downtown

Location 435 Park Street, Des Moines, IA 50309

Property Features

Hilton Des Moines Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly Hilton Des Moines Downtown. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available. This 3.5-star Des Moines hotel is smoke free.

  • 330 guestrooms or units
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 2018
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Des Moines Downtown offers 330 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with pay movies. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Park Street Kitchen - This restaurant serves breakfast, lunch, and dinner.

Park Street Kitchen Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hilton Des Moines Downtown offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 3 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22.95 per person (approximately)
  • Covered self parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Moines Downtown Hotel
  • Hilton Moines Downtown
  • Hilton Des Moines Downtown Iowa
  • Hilton Des Moines Des Moines
  • Hilton Des Moines Downtown Hotel
  • Hilton Des Moines Downtown Des Moines
  • Hilton Des Moines Downtown Hotel Des Moines

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.