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4.3 out of 5

"Pool was closed. No bathtubs in bathroom. Small bathroom. Parking is not great. Valet is expensive, but fortunately there is an affordable public r ... " More

By a verified traveler on Mon 29 Mar 2021

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Hotel Description

3.5-star hotel near Wells Fargo Arena

Downtown Des Moines stay

With a stay at this Downtown Des Moines hotel, you'll be steps from Ruan Center and 801 Grand. Polk County Courthouse and Iowa Hall of Pride are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and A 24-hour gym. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and valet parking. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$152* Per night/room Oct 21 - Oct 22

Concierge Room, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Des Moines Marriott Downtown ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Des Moines Marriott Downtown

Everyone (8) Couples (4) Family (1)
2 out of 5
Despite advertising Covid cleanliness, when we arrived we found clothing in our room from a p[revious guest, the backroom air intake was caked in dust and dirt, and the door and counter trim had dirt on them. It was also a very noisy room, both due to a cheap and noisy in-room fridge and be being able to hear any noise in the hall. Very disappointed this carries the Marriott label.

Posted by on Nov 28, 2021

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Comment from Hotel Management

Nov 29, 2021 by Chris

Mark, please accept our apology for your recent experience at the Des Moines Marriott Downtown. I have shared the series of details you have provided with our Room Operations Manager and our Director of Engineering as well. We regret that these items detracted from the overall enjoyment of your stay.

5 out of 5

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jul 9, 2021 by Chris

We appreciate your feedback and thank you for choosing to stay with us at the Des Moines Marriott Downtown. We look forward to welcoming you in the future and providing Marriott's 'Spirit to Serve'.

3 out of 5
Pool was closed. No bathtubs in bathroom. Small bathroom. Parking is not great. Valet is expensive, but fortunately there is an affordable public ramp not far away. Lots of noisy traffic going by all the time -- Harleys, pickup trucks, people racing each other. Keycard system in elevator and at doors was somewhat hard to use. When it would work, the lights would flash green and red at the same time. Doesn't make sense. Lots of people not wearing masks in spite of the posted requirement.

Posted by on Mar 29, 2021

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5 out of 5
Beautiful buildings, clean and modern room. GREAT shower! And polite staff. Valet was prompt and very polite.

Posted by , from Iowa on Dec 21, 2020

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5 out of 5
Clean, great valet staff & good restaurant! Lived our stay

Posted by on Sep 30, 2019

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5 out of 5

Posted by on Aug 12, 2019

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5 out of 5
Very nice rooms, the beds really comfortable. Great location, good room service.

Posted by on Jul 15, 2019

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5 out of 5

Posted by on Mar 29, 2019

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5 out of 5
Perfect! We were traveling thru town and decided to spend the day in Des Moines. Hotel staff we great as was the experience we had. Thank you

Posted by on Aug 27, 2018

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5 out of 5
Very clean rooms courteous staff willing to go xtra 5 stars

Posted by on May 26, 2018

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About the Des Moines Marriott Downtown

Location 700 Grand Ave, Des Moines, IA 50309

Property Features

Des Moines Marriott Downtown offers its guests an indoor pool and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 30100 square feet (2796 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Des Moines Marriott Downtown. Parking is available for a fee. This 3.5-star Des Moines hotel is smoke free.

  • 1 building
  • 413 guestrooms or units
  • 33 levels
  • 2 dining venues
  • 30100 sq ft of conference space
  • 2796 sq m of conference space
  • Built in 1981
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Des Moines Marriott Downtown offers 413 accommodations with safes and coffee/tea makers. Pillowtop beds feature Frette Italian sheets and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Des Moines hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Frette Italian linens
  • Bathtub or shower
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair
  • Travel crib

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Rock River Grill - This buffet restaurant serves breakfast only.

The Market - This coffee shop serves light fare only. Open 24 hours. Open daily.

MASH + MARROW - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Casino nearby
  • Sailing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Nearby parking fee: USD 10 per day(323 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel Moines
  • Marriott Moines
  • Residence Inn By Marriott Des Moines Downtown Iowa
  • Marriott Moines Hotel
  • Moines Marriott Downtown Hotel
  • Moines Marriott Downtown
  • Marriott Des Moines
  • Des Moines Marriott Des Moines
  • Des Moines Marriott Downtown Hotel
  • Des Moines Marriott Downtown Des Moines
  • Des Moines Marriott Downtown Hotel Des Moines

You should know

  • Pool access available from 5 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.