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Hilton Garden Inn Des Moines/Urbandale

3-star property
8600 Northpark Dr, Johnston, IA 1-855-201-7819

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4.6 out of 5
Wonderful!
See all 22 Travelocity Reviews

"Room was large and had great countertop space. Very nice and updated throughout the hotel. " More

By a verified traveler on Sat 17 Jul 2021

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this 3-star Johnston hotel

In Johnston

A stay at this hotel places you within half a mile (1 km) of IHS-Iowa Health Systems and 3 miles (5 km) of Pioneer Hi-Bred Headquarters. Iowa Gold Star Military Museum and Buccaneer Arena are also within 6 miles (10 km).

Renovated in 2018

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free wired Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 148 guestrooms also offer free wired Internet and LCD TVs with satellite channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 2 Queen Beds, Accessible (Accessible Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$113* Per night/room Aug 8 - Aug 9

King Junior Suite, One King Bed & Full Size Sofa Sleeper

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds (Drinks & Snacks Included)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed with Sofa bed (1.5 Bathrooms, Accessible Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Des Moines/Urbandale ratings based on 22 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Des Moines/Urbandale

Everyone (8) Family (7)
5 out of 5
Room was large and had great countertop space. Very nice and updated throughout the hotel.

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 18, 2021 by Sincerely, Rick

Thank you so much for choosing to stay with us at the Hilton Garden Inn Des Moines/Urbandale. And for the wonderful review. Yes we remolded a few years ago. Please stay with us again.

1 out of 5
The property is fine. It was frustrating that the property didn’t work with my paid reservation via Travelocity. Recommend they refuse working with scammy Travelocity in the future

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jun 27, 2021 by Rick

Thank you for staying with us. I hope you will stay with us again the next time you are in the area.

5 out of 5

Posted by on Apr 19, 2021

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Comment from Hotel Management

May 2, 2021 by Rick

Thank you for taking the time to fill out the survey. I am glad that you enjoyed your stay.

4 out of 5

Posted by on Mar 10, 2021

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Comment from Hotel Management

Mar 23, 2021 by Rick

Thank you for taking the time to fill out our survey. I hope that your trip was enjoyable and that you were able to visit some area attractions. Our goal is to provide the best service possible. If there is anything that I can do for you, please let me know. Have a wonderful day.

5 out of 5

Posted by on Dec 7, 2020

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Comment from Hotel Management

Dec 8, 2020 by Rick

Thank you for choosing to stay with us. I am glad that you enjoyed your stay. Please consider staying with us again.

4 out of 5
Lobby was nicely decorated. The bathroom didn't have a fan, and no free continental breakfast was available.

Posted by on Aug 18, 2019

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4 out of 5
Rooms need more sound proofing, you could hear people in the hallway.

Posted by on Jun 12, 2019

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5 out of 5
Everything was better than expectations And our expectations were high Pool and lobby outstanding features

Posted by , from Lockport, IL on Mar 25, 2019

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4 out of 5
Friendly clean and seamless check in anf check out!

Posted by on Mar 23, 2019

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5 out of 5
Hotel was very nice. Room was comfortable and stylish. Everything looked new. Slept well. Easy access to highway

Posted by on Jun 25, 2018

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About the Hilton Garden Inn Des Moines/Urbandale

Location 8600 Northpark Dr, Johnston, IA 50131

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge

The following facilities are closed on Friday and Saturday:

  • Bar/lounge

Property Features

As a guest of Hilton Garden Inn Des Moines/Urbandale, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. The business-friendly Hilton Garden Inn Des Moines/Urbandale also features a garden, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free. A complete renovation of Hilton Garden Inn Des Moines/Urbandale was completed in 2018. This 3-star Johnston hotel is smoke free.

  • 148 guestrooms or units
  • 6 levels
  • 11,000 sq ft of conference space
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Des Moines International Airport (DSM) (32.4 km / 20.1 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Des Moines/Urbandale offers 148 accommodations with coffee/tea makers and hair dryers. 36-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.

Great American Grill - This restaurant serves breakfast only.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Des Moines Urbandale
  • Hilton Garden Inn Hotel Des Moines Urbandale
  • Hilton Garden Inn Moines/Urbandale Hotel Johnston
  • Hilton Garden Inn Moines/Urbandale Hotel
  • Hilton Garden Inn Moines/Urbandale Johnston
  • Hilton Garden Inn Moines/Urbandale Hotel Johnston
  • Hilton Garden Inn Moines/Urbandale Hotel
  • Hotel Hilton Garden Inn Des Moines/Urbandale Johnston
  • Johnston Hilton Garden Inn Des Moines/Urbandale Hotel
  • Hotel Hilton Garden Inn Des Moines/Urbandale
  • Hilton Garden Inn Des Moines/Urbandale Johnston
  • Hilton Garden Inn Moines/Urbandale Johnston
  • Hilton Garden Inn Moines/Urbandale
  • Hilton Garden Moines Urbandale
  • Hilton Des Moines Urbandale
  • Hilton Garden Inn Des Moines/Urbandale Hotel
  • Hilton Garden Inn Des Moines/Urbandale Johnston
  • Hilton Garden Inn Des Moines/Urbandale Hotel Johnston

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.