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TRU By Hilton Allen Dallas

2.5 star property
Hotel near Allen Premium Outlets in Allen

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Photo gallery for TRU By Hilton Allen Dallas

Terrace/patio
Lobby
Lobby
Point of interest
Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1553 N Central Expressway, Allen, TX, 75013
  • Place, Texas Health Presbyterian Hospital Allen
    ‪8 min walk‬
  • Place, Allen Premium Outlets
    ‪17 min walk‬
  • Place, Allen Event Center
    ‪2 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

9.4 out of 10
Exceptional
(91 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(40 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(9 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

1 King Bed Room-Mobility / Hearing Accessible With Tub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

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About the neighborhood

Allen

In Allen .You'll find Allen Premium Outlets and Eagle Stadium within 2 miles (3 km) of this hotel. Allen Event Center and Allen ISD Performing Arts Center are also within 2 miles (3 km).

What's nearby

  • Texas Health Presbyterian Hospital Allen - 8 min walk - 0.5 miles
  • Allen Premium Outlets - 17 min walk - 0.9 miles
  • The Village at Allen - 18 min walk - 1.0 mile
  • Allen Event Center - 2 min drive - 1.0 mile
  • Allen ISD Performing Arts Center - 4 min drive - 1.9 miles

Getting around

  • Love Field Airport (DAL) - 41 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪RaceTrac - ‬20 min walk
  • ‪RaceTrac - ‬9 min walk
  • ‪Portillo's Allen - ‬12 min walk
  • ‪Rosa's Café & Tortilla Factory - ‬4 min drive

About this property

TRU By Hilton Allen Dallas

Hotel near Allen Premium Outlets in Allen
TRU By Hilton Allen Dallas offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is available daily. The business-friendly TRU By Hilton Allen Dallas also features coffee/tea in a common area, complimentary supervised childcare, and a front-desk safe. Self parking is free.

This Allen hotel is smoke free.

  • 95 guestrooms or units
  • Buffet breakfast (free)
  • Supervised kid's activities (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Pool or billiards table
  • Elevator
  • No smoking on site
TRU By Hilton Allen Dallas offers 95 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with premium digital channels and Netflix. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Similar properties

Front of property - evening/night
Hyatt Place Dallas/Allen
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,002 reviews
$98 nightly
The price is $111
Feb 8 - Feb 9
Total with taxes and fees
Hyatt Place Dallas/Allen

Property amenities

Family friendly

  • Free supervised activities for children
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • iPod dock
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 165 lbs per pet)
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU By Hilton Allen Dallas Hotel
TRU By Hilton Allen Dallas Allen
TRU By Hilton Allen Dallas Hotel Allen

Frequently asked questions

How close is TRU By Hilton Allen Dallas to the airport?

TRU By Hilton Allen Dallas is 27.3 mi (41-min drive) away from the Love Field Airport (DAL) airport, the closest popular airport to the property.

Does TRU By Hilton Allen Dallas have an airport shuttle?

Airport shuttle services are not available at TRU By Hilton Allen Dallas.

Does TRU By Hilton Allen Dallas offer free breakfast?

TRU By Hilton Allen Dallas offers free buffet breakfast every day from 6:00 AM to 9:30 AM.

Is there a casino at TRU By Hilton Allen Dallas?

No, there is no casino at this hotel.

What time is check-in at TRU By Hilton Allen Dallas?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at TRU By Hilton Allen Dallas?

This hotel offers free self parking.

Does TRU By Hilton Allen Dallas have a pool?

TRU By Hilton Allen Dallas features an outdoor pool.

Does TRU By Hilton Allen Dallas have a spa?

There are no spa services available at this hotel.

How close is TRU By Hilton Allen Dallas to downtown Allen?

TRU By Hilton Allen Dallas is 1.2 mi away from Allen.

TRU By Hilton Allen Dallas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 920 reviews
Rating 8 - Good. 152 out of 920 reviews
Rating 6 - Okay. 54 out of 920 reviews
Rating 4 - Poor. 26 out of 920 reviews
Rating 2 - Terrible. 22 out of 920 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Breakfast was good, room was clean - love the soaps & lotions provided! Great stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert, Sequim

Stayed 6 nights in Oct 2025

10/10 Excellent

UGOCHUKWU

Good with all bookings
Stayed 1 night in Sep 2025

10/10 Excellent

Devin

Stayed 2 nights in Oct 2025

10/10 Excellent

Zhi

Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Stayed 1 night in Oct 2025

10/10 Excellent

JoAnn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Cleotis

Stayed 3 nights in Oct 2025

8/10 Good

Ramon

Stayed 1 night in Oct 2025

10/10 Excellent

yadarys

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was included, not free
Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, nice and clean
Stayed 1 night in Oct 2025

8/10 Good

Lorraine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice with clean and spacious rooms, however there was a lot of noise from the highway. Staff was friendly. Rates were very reasonable. Breakfast was just “ok”, not much variety and fake eggs.
Stayed 1 night in Oct 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Parking, good breakfast
Stayed 1 night in Oct 2025

8/10 Good

Jacki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Lizbeth

Stayed 1 night in Oct 2025

8/10 Good

omid

Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the parking was easy and convenient the breakfast area was clean and the woman made sure everything was replenished at the food court
Stayed 2 nights in Oct 2025

2/10 Terrible

Ashlee

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed here for a conference in the area. Had to modify my reservation to change the number of beds that were in my room and was charged a cancellation fee of almost $200 even though I still stayed at the property. I’ve contacted Dee Dee at the front desk and attempted to reach the manger several times and they do not call back or refund the mistaken charge. This is unacceptable. As for the hotel itself. It was clean and fairly new. A good location in Allen. We felt safe. The breakfast options were terrible, nothing healthy, and the walls are paper thin. So we slept horribly due the the volume of the action movie next door.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dennis

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there to visit family and a friend of mine came to visit us.The pool table in the lobby was a great addition
Stayed 3 nights in Oct 2025

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025

4/10 Poor

Cherie

Stayed 1 night in Oct 2025

4/10 Poor

LINA MARCELA

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at other Tru Bu Hiltons in different states. I like to choose them for their modern rooms, breakfast, and customer service. But this location was different. The damp smell in the room came from a moldy, uncovered wall in the bathroom. Breakfast in the morning had very few and very basic options, and the service at checkout was poor. I think I'd choose another hotel if I returned to this area.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes parking was good
Stayed 1 night in Sep 2025

10/10 Excellent

Ana

Stayed 1 night in Oct 2025