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4.0 out of 5

"Convenient for next day flight out of Love Field and several good eating options close by. " More

By a verified traveler on Fri 15 Apr 2022

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Hotel Description

3-star aparthotel near American Airlines Center

Heart of Dallas

Within 2 miles (3 km) of this well-placed aparthotel, you'll find American Airlines Center and Dallas Market Center. Dallas World Aquarium and Kay Bailey Hutchison Convention Center are also within 3 miles (5 km).

Business services

A restaurant and a gym are featured at this aparthotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Free WiFi, flat-screen TVs

The 200 apartments have flat-screen TVs with cable channels and offer free WiFi and room service. Coffee/tea makers, pillow menus, and free local calls are also available. Weekly housekeeping is available.

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$108* Per night/room Nov 3 - Nov 4

Standard Room, 2 Queen Beds (Communication, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Holiday Inn Dallas Market Center, an IHG Hotel ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Dallas Market Center, an IHG Hotel

Everyone (11) Couples (1) Family (7)
5 out of 5
Great

Posted by , from COPPERAS COVE on May 30, 2022

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Comment from Hotel Management

Jun 16, 2022 by Front Desk

Dear Ratoya, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, CHRISTINA O. FRONT DESK

5 out of 5
Convenient for next day flight out of Love Field and several good eating options close by.

Posted by on Apr 15, 2022

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Comment from Hotel Management

Apr 16, 2022 by FRONT DESK

Dear Margaret, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, CHRISTINA O.

2 out of 5
While the bed was comfortable and the water pressure was good, the overall hotel is in bad need of updating and cleaning. No room service unless a 4 night minimum. Had to ask daily for new towels, coffee, cups, etc. Towels and trash kept accumulating. One elevator out, business center closed, only breakfast is served, bar closed. I chose this place on the fact they didn't charge for parking and we had multiple cars this trip. Worst Holiday Inn I have ever stayed in and will not stay at this one again.

Posted by on Jan 11, 2022

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Comment from Hotel Management

Jan 12, 2022 by Christina O.

Dear Michael, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Front Desk"

3 out of 5

Posted by on Jan 10, 2022

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5 out of 5
Convenient, however extremely outdated for the price! This property is definitely ready and in need of an update!

Posted by on Jan 4, 2022

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Comment from Hotel Management

Jan 7, 2022 by Christina Ortiz

Dear tony, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, CHRISTINA O. FRONT DESK

5 out of 5
Being near everything was great! Downside was there was no mini fridge or microwave in the room.

Posted by on Dec 20, 2021

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Comment from Hotel Management

Dec 27, 2021 by FRONT DESK

Dear Brandon, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, CHRISTINA O.

4 out of 5
We drive over 300 miles to SWU Hospital . This a very handy place to stay . A diner across the street ,very good food . The Holiday Inn is not in the best of shape but it's clean and friendly .. All places have things that go wrong? Three elevators ,one out of order, another sounds like its going up or down the hills in San Francisco ! The other is a smooth ride .. House keeping keeps that one in service all day. .The windows are nasty on the out side .. Every body is coming back from the Co-vid thing hope to have good times again..??

Posted by on Jul 24, 2021

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Comment from Hotel Management

Jul 27, 2021 by CHRISTINA O.

Dear Anonymous, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, CHRISTINA O. FRONT DESK

4 out of 5

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jul 9, 2021 by CHRISTINA O.

Dear Anonymous, Thank you for your rating. Please accept our sincerest apologies for the disturbance you have experienced during your stay. We value your feedback and welcome the opportunity to serve you again. Sincerely, CHRISTINA O.

5 out of 5
I would definitely come back to this hotel it was a good experience.

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 7, 2021 by CHRISTINA O., FRONT DESK

Dear Anonymous, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

4 out of 5
it was convenient to where I was going but no breakfast or snacks

Posted by on Jan 26, 2021

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Comment from Hotel Management

Jan 26, 2021 by CHRISTINA O.

Dear Anonymous, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

About the Holiday Inn Dallas Market Center, an IHG Hotel

Location 4500 Harry Hines Blvd, Dallas, TX 75219

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Holiday Inn Dallas Market Center, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You'll find a business center on site. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Dallas Market Center, an IHG Hotel. Free self parking is available. This 3-star Dallas aparthotel is smoke free.

  • 200 guestrooms or units
  • 9 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Dallas Medical-Market Center Station (1.3 km / 0.8 mi)
  • Metro station: Market Center Station (0.6 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Dallas Market Center, an IHG Hotel offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Holiday Inn Dallas Market Center, an IHG Hotel has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 60 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 20 per person (approximately)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dallas Market Center Holiday Inn
  • Holiday Inn Dallas Market Center
  • Holiday Inn Hotel Dallas Market Center
  • Dallas Holiday Inn
  • Holiday Inn Dallas Market Hotel Dallas
  • Holiday Inn Dallas Market Center Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.