8/10 Good
GENEVA, BUDA
Traveled with family
Apr 5, 2026
Breakfast tickets were not available when my husband and son checked in. They were told to back down to the desk later. It was already late so they went to bed. They went the next morning on the way to the restaurant. They waited at the front desk for over 5 minutes. No one ever greeted them. They went on to the restaurant. An employee at the restaurant went to find someone who could help with the tickets. After another 10 minutes they finally were able to watch a lady fill out the tickets. The Lady was rude.
When they were leaving my Husband stopped to ask for a printed copy of the receipt. He was told by the same Lady that they do not print receipts. Now we have charges on my credit card that I cannot prove are not ours. I have NEVER been told that I could not receive a printed receipt. It doesn’t matter How I made the reservations! We have used this hotel in the past. We will Not in the future!
BTW. The bathtub in their room was Very Slippery! Said it almost felt like it had oil on it. Be careful!
GENEVA
Stayed 1 night in Apr 2026

































