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Sonesta Simply Suites Arlington

2.5-star property
2221 Brookhollow Plaza Dr, Arlington, TX 1-855-201-7819
3.8 out of 5
Good!
See all 17 travelocity Reviews

"Room smelled horrible " More

By a verified traveler on Sat 20 May 2023

Points Of Interest

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Hotel Description

Hotel near Six Flags Over Texas in Arlington

North Arlington stay

Your stay at this North Arlington hotel places you within 3 miles (5 km) of Choctaw Stadium and Six Flags Over Texas. Six Flags Hurricane Harbor and Esports Stadium Arlington & Expo Center are also within 2 miles (3 km).

Business services

A gym, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the business center.

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$80* Per night/room Jun 18 - Jun 19

Studio Suite, 1 Queen Bed (Studio)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 2 Double Beds (Standard)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Sonesta Simply Suites Arlington ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta Simply Suites Arlington

Everyone (7) Couples (1) Family (4)
3 out of 5
Room smelled horrible

Posted by on May 20, 2023

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Comment from Hotel Management

May 21, 2023 by Mrs. Touchet

Thank you for your review. I do apologize for your experience. Our hope is that you will allow us to show you were better than this experience.

5 out of 5

Posted by on Mar 28, 2023

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Comment from Hotel Management

Apr 17, 2023 by Mrs. Touchet

We are thrilled to hear about your stay with us. Thank you. Looking for your next visit.

5 out of 5
Helpful staff. Clean facility!

Posted by on Mar 27, 2023

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Comment from Hotel Management

Mar 27, 2023 by Terry

Thank you for your feedback. It means the world to us. We look forward to seeing you again.

1 out of 5
The only person that was friendly was Brianna. I was supposed to have a handicapp studio suite with a couch and with a roll in shower for a wheelchair. My room had a regular tub and was was very small. I am very disappointed and will not be back. This was my first and last stay at this hotel.

Posted by on May 21, 2022

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Comment from Hotel Management

Jun 10, 2022 by SG

Hi Krista, We're sorry that your stay didn't go well. We pride ourselves on delivering excellent guest service, in your case we certainly failed. This feedback will be used as a coaching tool for our team members. Thanks for taking time to share your sentiments. Sincerely,

3 out of 5
Made a reservation for 5 people: 4 adults, 1 child. Chose the “suite” with two full beds and a sofa. I did not get a suite but instead 2 1-bed bedrooms. Hard to fit 5. Had to get a very expensive 3rd room. Room above us was making noise all night until 4 am or so. Not the best experience.

Posted by , from Overland Park on Mar 24, 2022

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Comment from Hotel Management

Mar 24, 2022 by SG

Hello, Sorry to hear your experience wasn't the best. Our apologies for the confusion/ miscommunication. Our rooms with double beds don't have sofas. Our one bedroom deluxe suites all have a queen bed with sofa sleeper. Again, We're sorry to hear that your experience with us wasn't the best.

5 out of 5
Nice and peacefulness

Posted by on Dec 27, 2021

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Comment from Hotel Management

Dec 28, 2021 by Terry

Thank you for the feedback. We hope to see you again!

5 out of 5
Staff were AMAZiNG, so friendly and helpful...Carla was so cool, she even took the time on the phone before we arrived to help us try and find transportation to the game. She was so friendly, that girl deserves a raise☺

Posted by on Nov 28, 2021

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Comment from Hotel Management

Nov 29, 2021 by Terry

Thank you for your feedback. We are glad that you enjoyed your stay us.

5 out of 5

Posted by on Oct 12, 2021

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1 out of 5

Posted by on May 9, 2021

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Comment from Hotel Management

May 19, 2021 by SG

Anonymous, Thanks for taking time to complete the survey. Have a wonderful Wednesday a great rest of the week.

1 out of 5
I was informed upon arrival that the hotel was completely booked, and because I booked on Travelocity I would have to take a "smoking" room. I had an appointment and no time to look for the specific type of room that I needed. I will not book on Travelocity again, nor will I stay at Candlewood Suites.

Posted by , from San Antonio, TX on Feb 24, 2020

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Comment from Hotel Management

Mar 4, 2020 by Laura

Dot, so sorry to hear that we had no other room types to accommodate your request. The property runs very high occupancies and we didn't have another room to provide. The hotel has won "Best of the Best" for the past 2 years due to guest scores, cleanliness, safety and security. I am so sorry that your expectations were not exceeded.

About the Sonesta Simply Suites Arlington

Location 2221 Brookhollow Plaza Dr, Arlington, TX 76006

Property Features

WiFi is free in public spaces. There's an onsite business center. A fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Simply Suites Arlington. Parking is available for a fee. This Arlington hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • Built in 1998
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Centreport Station (9 km / 5.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sonesta Simply Suites Arlington offers 125 air-conditioned accommodations with washers/dryers and coffee/tea makers. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Arlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and reservations are required for some onsite facilities. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Electrostatic spray is used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Arlington
  • Candlewood Suites Aparthotel Arlington
  • Candlewood Suites Arlington
  • Suites Arlington
  • Candlewood Suites - Arlington Hotel Arlington
  • Candlewood Suites Arlington Aparthotel
  • Arlington Candlewood Suites
  • Candlewood Suites Arlington
  • Sonesta Simply Suites Arlington Hotel
  • Sonesta Simply Suites Arlington Arlington
  • Sonesta Simply Suites Arlington Hotel Arlington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.