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DoubleTree by Hilton Dallas - Richardson

4-star property
1981 N Central Expy, Richardson, TX 1-855-201-7819

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3.9 out of 5
Good!
See all 13 Travelocity Reviews

"Clean and comfortable " More

By a verified traveler on Wed 14 Jul 2021

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Hotel Description

4-star guestrooms with free WiFi

In suburbs

You'll find University of Texas at Dallas and Collin Creek Mall within 3 miles (5 km) of this hotel. ArtCentre of Plano and Richland College are also within 6 miles (10 km).

Dining, outdoor pool

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 296 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include microwaves, room service, and coffee/tea makers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$76* Per night/room Sep 26 - Sep 27

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Double Beds, Non-Smoking, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

2 double beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Two Double Beds, Non-Smoking, Roll In Shower

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree by Hilton Dallas - Richardson ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Dallas - Richardson

Everyone (5) Family (5)
5 out of 5
Clean and comfortable

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 20, 2021 by Front Desk

Thank you for the feedback!

5 out of 5
My son and I were on a college visit to UTDallas and stayed at the Double Tree Richardson for 2 nights. Check in was a breeze, the hot delicious chocolate chip cookies were amazing, and our room was neat and comfortable. In the morning, I spent an hour in the the fitness center and basically had the whole room to myself. There are many places to eat nearby, which was so convenient. All in all we had a great stay and I would definitely stay here again in the future.

Posted by on Jul 1, 2021

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Comment from Hotel Management

Jul 1, 2021 by LF

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Cleaning staff was very courteous and pleasant to talk to. They always went out of their way to help you.

Posted by on Feb 22, 2021

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Comment from Hotel Management

Feb 23, 2021 by Front Desk

Thank you for the wonderful feedback. We are pleased that you enjoyed your stay.

5 out of 5
Great Labor Day Weekend Stay over!!! Loved It!!!

Posted by , from Dallas on Sep 8, 2020

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Comment from Hotel Management

Sep 8, 2020 by lf

We are happy to hear that you enjoyed your stay, and truly value your time and feedback regarding our overall accommodations is greatly appreciated and it will help us in our efforts to continually improve our hotel

5 out of 5
I have stayed at multiple DoubleTree hotels in the past, so I was I had a very specific expectation of room quality for this property, which this location met! My room was very clean, I did not find any hair in the shower. The room had a beautiful view of Richardson facing out towards North Texas. The check-in was quick, as was the check-out. No issues while there. That's how it should be...Easy

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 12, 2019 by renee

Thank you for the comments regarding your stay with us.

5 out of 5
Clean comfortable friendly staff. No complaints. The shuttle service was awesome.

Posted by on May 5, 2019

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Comment from Hotel Management

May 5, 2019 by renee

thank you for the great comments . we hope to welcome you back soon.

2 out of 5
They overbooker so the morning we were to say they called and said they were bumping us to another hotel. It's hard to visit family when your staying at two differant hotels.

Posted by on Mar 29, 2019

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Comment from Hotel Management

Mar 31, 2019 by renee

We do apologize for the relocation due to overbooking. we try hard to ensure that doesn't happen. we appreciate when guest choose us for their lodging needs.

2 out of 5
Location . Booked room with two beds only had one..They said nothing let us go up to room and find out for ourselves. The first room had only had one king sized bed so they gave us another witch had a king and a sofa bed with a real thin mattress that had no sheets or blanket or pillow. They acted like take it or get out don't care if it is raining or how far you drove.

Posted by on Feb 12, 2019

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Comment from Hotel Management

Feb 19, 2019 by renee

Apologies for issues during your stay

5 out of 5
The hotel was very nice and clean. The cookies are fantastic.

Posted by , from OK on Nov 12, 2018

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Comment from Hotel Management

Nov 13, 2018 by renee

Thank you for the great comment

5 out of 5
This was a very nice hotel and the price was great. I definetely will be using Travelocity every time I need a hotel. Thanks for all the help.

Posted by on Oct 24, 2018

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Comment from Hotel Management

Oct 30, 2018 by renee

Thank you for the great comments

About the DoubleTree by Hilton Dallas - Richardson

Location 1981 N Central Expy, Richardson, TX 75080

Property Features

DoubleTree by Hilton Dallas - Richardson offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly DoubleTree by Hilton Dallas - Richardson. Free self parking is available. This 4-star Richardson hotel is smoke free.

  • 296 guestrooms or units
  • 12 levels
  • 11,000 sq ft of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DoubleTree by Hilton Dallas - Richardson offers 296 accommodations with laptop-compatible safes and video-game consoles. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Connected Cactus - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Java Cafe - Onsite bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Dallas Richardson
  • DoubleTree Hilton Dallas Hotel Richardson
  • DoubleTree Hilton Dallas Richardson
  • DoubleTree Hilton Richardson
  • DoubleTree Richardson
  • DoubleTree Richardson Dallas
  • Hilton DoubleTree Richardson
  • Richardson DoubleTree
  • Richardson Hilton
  • Doubletree Dallas / Richardson Hotel Richardson
  • DoubleTree Hilton Dallas Richardson Hotel
  • DoubleTree by Hilton Dallas - Richardson Hotel
  • DoubleTree by Hilton Dallas - Richardson Richardson
  • DoubleTree by Hilton Dallas - Richardson Hotel Richardson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.