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Extended Stay America Suites Dallas Richardson

2.5-star property
901 E Campbell Rd, Richardson, TX 1-855-201-7819
3.2 out of 5
See all 16 travelocity Reviews

"Very quite and clean...rooms are very spacious and clean... " More

By a verified traveler on Tue 30 Jun 2020

Points Of Interest

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Hotel Description

Hotel near University of Texas at Dallas in Richardson

In Richardson

You'll be within 3 miles (5 km) of University of Texas at Dallas and 6 miles (10 km) of Collin Creek Mall with a stay here. ArtCentre of Plano and Richland College are also within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, kitchens

The 136 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and hair dryers. Housekeeping is available on request.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Nov 21 - Nov 22

1Bedroom suite 2 double non smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites Dallas Richardson ratings based on 16 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites Dallas Richardson

Everyone (3) Couples (2) Family (1)
4 out of 5
Very quite and clean...rooms are very spacious and clean...

Posted by , from Richardson, Tx on Jun 30, 2020

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Comment from Hotel Management

Jul 1, 2020 by Hotel Management

Collins, thank you for taking the time to review your stay with us at Extended Stay America. We are delighted to know you were impressed with the cleanliness of our property and that you loved the spaciousness of your room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management

2 out of 5

Posted by on May 20, 2019

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4 out of 5
This is an older property. could have used some updating and a good cleaning but overall was okay. Staff were very accommodating.

Posted by on Apr 3, 2019

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Comment from Hotel Management

Apr 7, 2019 by Hotel Management

Thank you for staying at Extended Stay America. We are glad to read you had a comfortable stay and liked our service. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you'll make plans to stay with us again! Sincerely, Hotel Management

2 out of 5

The room stank and was not cleaned well.

Pros: It was cheap and there were some upgrades to the furniture and kitchen spaces
Cons: lose the popcorn ceiling, clean better (like behind furniture) and do a better job painting/patching walls. Caulk in bathtub was coming off.
Location: Not much here, but oh well
This place is old and it is showing. It needs a solid re-vamp. They are almost there but the rooms stank, the bathroom smelled so bad I had to go buy an air freshener and keep the light/fan on 24/7 in order to make it bearable. I will not be back.

Posted by on May 14, 2018

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Comment from Hotel Management

May 15, 2018 by Hotel Management

Thank you for your review. We apologize for the cleanliness issue you had in your room and that we didn't promptly correct this. Your feedback has been shared with my housekeeping team to ensure they follow the inspection procedures thoroughly so such instances are not repeated. We hope you will stay with us again so we can provide you with a better experience next time. Sincerely, Hotel Management

2 out of 5

Deceitf

The hotle advertised free breakfast and only had old coffee and cheap granola bars. The receptionist was rude as well.

Posted by on Mar 21, 2018

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Comment from Hotel Management

Mar 23, 2018 by Hotel Management

First of all, please accept our sincerest apologies for the behavior of our front desk associate, and thank you for informing us of this incident. We can understand your disappointment and are sorry for the inconvenience you encountered. We provide thorough training for all our associates, and we will redouble our efforts. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel so that we can provide a comfortable stay. Sincerely, Hotel Management

5 out of 5

Nice hotel very clean,staff very friendly & helpful.

Pros: Close restaurants, Quiet
The hotel was exactly what I needed & wanted,nothing to expensive & fancy it served my needs perfectly.The location was perfect only about 15 or 20 minutes to my son's house.Good location for reaching the expressways to get anywhere you needed to be.I certainly would stay with them again.

Posted by , from Palos Park, IL, USA on Jul 19, 2012

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2 out of 5

not next time...

Cons: No free Internet, Noisy
I won't stay here again. Taking the hotel off my options for this trip next year. There is "stuff" on the picture frames, stains on the curtains, no hangers, a phone without digits or buttons and doesn't work plus the bed is like lying on the floor. There are exposed nail holes in the walls (as if they just didn't feel like filling them when they removed artwork). Paper thin walls allowed me to arise with the baby next door. 1 treadmill in the fitness room (which I should have checked before booking) and as a runner, that is a huge feature for me. While it is a less expensive hotel, I've stayed in Homesteads in Austin for the same price and were absolutely happy, I've also staying in Homestead in a different part of Dallas for the same price and was extremely pleased with their accommodations.

Posted by on Jan 9, 2012

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2 out of 5

Never again

Booked a king size suite. Checked in with the front office. When I arrived at room, discovered 2 full/queen beds. I called front desk and they said no king size suites were available but the 2 beds were an upgrade. Could not get remote to turn on TV so called the front desk 3 different times the next hour but phone just rang and tang. Finally discovered remote did not work so had to use controls on the TV itself.

Posted by on Aug 23, 2010

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5 out of 5

Would definitely stay again.

My family and I stayed at this hotel and would recommend to anyone with children. The staff went out of their way to make us feel comfortable. The day we arrived it rained so the city closed the pool. BIG dissappointment for our three boys. The day clerk made arrangments at another hotel across the street for us to swim in their pool. Had a great time and would definitely stay there again.

Posted by on Jul 5, 2010

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4 out of 5

Homestead Suites Dallas

A very central location, right off the main highway. The room was clean with the exception of the curtains that have seen better days. I do not spend much time in the room so for my needs of a secure, clean, well priced room is critical it was just right. About the only complaint I would have is that they would start vacuming the hallway at nine in the morning, not allowing for extended sleep if out on the town the night before. No hallway vacuming till at least ten in the morning should be allowed.There was a pool and a very nice lobby with breakfast items. I was very pleased with the front desk service and the whole stay. When visiting this area of Dallas I will stay again if the price remains competative.

Posted by on Dec 12, 2009

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About the Extended Stay America Suites Dallas Richardson

Location 901 E Campbell Rd, Richardson, TX 75081

Property Features

Extended Stay America Suites Dallas Richardson offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Free breakfast is served daily. The business-friendly Extended Stay America Suites Dallas Richardson also features barbecue grills, coffee/tea in a common area, and laundry facilities. Self parking is free. This Richardson hotel is smoke free.

  • 136 guestrooms or units
  • 2 levels
  • Built in 2002
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Dallas Richardson offers 136 accommodations with coffee/tea makers and hair dryers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Richardson hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • The seasonal pool will open in March and close in October.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.