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Comfort Inn Plano-Dallas

2.5 star property
Hotel near Baylor Scott & White The Heart Hospital in Plano

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Photo gallery for Comfort Inn Plano-Dallas

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Lobby sitting area
Reception
Free on-the-go breakfast on weekdays

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4901 Old Shepard Place, Plano, TX, 75093
  • Place, Baylor Scott & White The Heart Hospital
    ‪10 min walk‬
  • Place, Cinemark Central Plano
    ‪5 min drive‬
  • Place, Galleria Dallas
    ‪10 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Plano

In Plano .You'll find Baylor Scott & White The Heart Hospital and Shops at Willow Bend within 3 miles (5 km) of this hotel. Adventure Landing and WhirlyBall are also within 6 miles (10 km).

What's nearby

  • Baylor Scott & White The Heart Hospital - 10 min walk - 0.6 miles
  • Cinemark Central Plano - 5 min drive - 1.6 miles
  • University of Texas at Dallas - 7 min drive - 4.9 miles
  • The Shops at Legacy - 9 min drive - 9.2 miles
  • Galleria Dallas - 10 min drive - 10.8 miles

Getting around

  • UT Dallas Station - 7 min drive
  • Dallas Medical-Market Center Station - 22 min drive
  • Love Field Airport (DAL) - 32 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪Blue Goose Cantina - ‬14 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Comfort Inn Plano-Dallas

Hotel near Baylor Scott & White The Heart Hospital in Plano
WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Free breakfast is served on weekdays. The business-friendly Comfort Inn Plano-Dallas also features a 24-hour fitness center, laundry facilities, and express check-out. Free self parking is available.
  • 1 building
  • 131 guestrooms or units
  • 5 levels
  • Built in 1996
  • To-go breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
Comfort Inn Plano-Dallas offers 131 accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

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Quality Inn West Plano - Dallas
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  • Parking included
  • Free WiFi
  • Air conditioning
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Frequently asked questions

How close is Comfort Inn Plano-Dallas to the airport?

Comfort Inn Plano-Dallas is 17.7 mi (32-min drive) away from the Love Field Airport (DAL) airport, the closest popular airport to the property.

Does Comfort Inn Plano-Dallas have an airport shuttle?

Airport shuttle services are not available at Comfort Inn Plano-Dallas.

Does Comfort Inn Plano-Dallas offer free breakfast?

Yes, Comfort Inn Plano-Dallas offers free breakfast.

Is there a casino at Comfort Inn Plano-Dallas?

No, there is no casino at this hotel.

What time is check-in at Comfort Inn Plano-Dallas?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Comfort Inn Plano-Dallas?

This hotel offers free self parking.

Does Comfort Inn Plano-Dallas have a pool?

Comfort Inn Plano-Dallas does not have a pool.

Does Comfort Inn Plano-Dallas have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn Plano-Dallas to downtown Plano?

Comfort Inn Plano-Dallas is 5.5 mi away from Plano.

Comfort Inn Plano-Dallas Reviews

Reviews

6.8
Rating 10 - Excellent. 205 out of 483 reviews
Rating 8 - Good. 60 out of 483 reviews
Rating 6 - Okay. 45 out of 483 reviews
Rating 4 - Poor. 47 out of 483 reviews
Rating 2 - Terrible. 126 out of 483 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, amenities
This stay was a nightmare! The elevators didnt work, there were no vending machines & ice machines did not work. Eventually there was no runnin water! Or carport lights, so basically your just paying for a bed to sleep in.
Stayed 6 nights in Nov 2025

4/10 Poor

Uriah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was broken, cigarette burns in the toilet seat, ashes smeared into the walls everywhere, the whole 4th floor smelled like cigarettes, there was blood on the lamp shade, beer cans and trash in the hallways thrown around, I wouldn’t stay here again. It was quiet over night though.
Stayed 2 nights in Nov 2025

6/10 Okay

Cristel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Esmeralda

The room was clean and spacious. Bed was very comfy and staff were polite. Easy check in.
Stayed 2 nights in Nov 2025

10/10 Excellent

Romeo

Stayed 4 nights in Nov 2025

2/10 Terrible

Lavanya

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was not working and rooms were available only on the 5th floor. We were not informed before checking in about it. Had to climb stairs with luggage. The bedsheet had hole in it. Shampoo bottle was empty in the room. The staff was also not helpful.
Stayed 1 night in Nov 2025

8/10 Good

Sylvie

Liked: Cleanliness, amenities
Great staff. Helpful and accommodating. Need are hard. Was hard on our backs. Rooms clean. No hair blow dryer.
Stayed 1 night in Nov 2025

10/10 Excellent

Keidy

Business traveler
Liked: Cleanliness, staff & service, amenities
Excelente servicio d parte d todo el personal
Stayed 1 night in Nov 2025

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t recommend to anyone, worst service, rude

Stayed 4 nights in Oct 2025

10/10 Excellent

Sibongile

Stayed 1 night in Nov 2025

2/10 Terrible

Laquisha

Liked: Staff & service
Disliked: Cleanliness, amenities
Bugs crawling around. The staff was very nice on a positive note.
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great customer service
Stayed 1 night in Nov 2025

4/10 Poor

OTIS

Disliked: Amenities, property conditions & facilities
The property had several repairs going. The smoke detector in the room was covered up in plastic, there was condensation stains on the ceiling. The towels were poor quality. The gym room was small, and minimal equipment.
Stayed 2 nights in Oct 2025

8/10 Good

Jackie

Stayed 1 night in Oct 2025

10/10 Excellent

Jahswayla

Stayed 3 nights in Oct 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible customer service. Never recommend anyone

Stayed 4 nights in Oct 2025

6/10 Okay

Freda

Traveled with family
Liked: Staff & service

2nd floor hallway smelled of marijuana

Bagels were not fresh, the bread was dried out. The apples available had been there a while. Great choice of coffee creamer but poor quality coffee. The other items unsure of, didn't try.
Stayed 1 night in Oct 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean everybody was very nice my bed was amazing
Stayed 1 night in Oct 2025

4/10 Poor

Allan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
didnt get a 2 room bed like I booked. Pull out couch was dirty and wasnt made. I asked for it to be cleaned and made I was handed a fitted sheet.
full of dirt and trash
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonny

Stayed 2 nights in Sep 2025

6/10 Okay

joshua

Bathroom not clean. Tub had hair in it.
Stayed 1 night in Sep 2025

10/10 Excellent

rodolfo

Stayed 1 night in Sep 2025

6/10 Okay

Thao

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

2/10 Terrible

Lázaro

Stayed 3 nights in Sep 2025

2/10 Terrible

Cyrus

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service Mold on the celling Dirty room Leaking fauset
Stayed 3 nights in Sep 2025