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Comfort Inn Plano-Dallas

2.5 star property
Hotel near Baylor Scott & White The Heart Hospital in Plano

Choose dates to view prices

Photo gallery for Comfort Inn Plano-Dallas

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool
Exterior
Reception
BBQ/picnic area

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
4901 Old Shepard Place, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪12 min walk‬
  • Shops at Willow Bend
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Plano

In Plano .You'll find Baylor Scott & White The Heart Hospital and Shops at Willow Bend within 3 miles (5 km) of this hotel. Adventure Landing and WhirlyBall are also within 6 miles (10 km).

What's nearby

  • Baylor Scott & White The Heart Hospital - 12 min walk - 0.7 miles
  • Shops at Willow Bend - 5 min drive - 3.2 miles
  • University of Texas at Dallas - 5 min drive - 4.0 miles
  • The Shops at Legacy - 9 min drive - 5.6 miles
  • Galleria Dallas - 11 min drive - 10.1 miles

Getting around

  • Bush Turnpike Station West - 13 min drive
  • Dallas Medical-Market Center Station - 25 min drive
  • Love Field Airport (DAL) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪151 Coffee - ‬13 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Comfort Inn Plano-Dallas

Hotel near Baylor Scott & White The Heart Hospital in Plano
WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Free breakfast is served on weekdays. The business-friendly Comfort Inn Plano-Dallas also features a 24-hour fitness center, laundry facilities, and express check-out. Free self parking is available.
  • 1 building
  • 131 guestrooms or units
  • 5 levels
  • Built in 1996
  • To-go breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
Comfort Inn Plano-Dallas offers 131 accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Exterior

Quality Inn West Plano - Dallas

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, 705 reviews
$64 nightly
The price is $73
Jun 23 - Jun 24
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Frequently asked questions

How close is Comfort Inn Plano-Dallas to the airport?

Comfort Inn Plano-Dallas is 17.7 mi (25-min drive) away from the Love Field Airport (DAL) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Inn Plano-Dallas?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Plano-Dallas on Jun 22, 2025 start from $67.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Inn Plano-Dallas have an airport shuttle?

Airport shuttle services are not available at Comfort Inn Plano-Dallas.

Does Comfort Inn Plano-Dallas offer free breakfast?

Yes, Comfort Inn Plano-Dallas offers free breakfast.

Is there a casino at Comfort Inn Plano-Dallas?

No, there is no casino at this hotel.

What time is check-in at Comfort Inn Plano-Dallas?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Comfort Inn Plano-Dallas?

This hotel offers free self parking.

Does Comfort Inn Plano-Dallas have a pool?

Comfort Inn Plano-Dallas does not have a pool.

Does Comfort Inn Plano-Dallas have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn Plano-Dallas to downtown Plano?

Comfort Inn Plano-Dallas is 5.5 mi away from Plano.

Comfort Inn Plano-Dallas Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 183 out of 396 reviews
Rating 8 - Good. 49 out of 396 reviews
Rating 6 - Okay. 36 out of 396 reviews
Rating 4 - Poor. 32 out of 396 reviews
Rating 2 - Terrible. 96 out of 396 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Cody

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Poor condition ruined the stay

Room door was nearly off its hinges and required lifting the heavy door to close. There was no hot water during our stay. The WiFi did not apparently reach our room
Stayed 1 night in Feb 2025

2/10 Terrible

Samantha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Better options

We stayed here after a family emergency which ended us up at Baylor heart hospital and when we checked in there was NO hot water to shower with the elevators didn’t work so we had to take the stairs which smelled like a bus stations down town covered in urine. The bed was good. The breakfast was trash would never recommend please fix your establishment.
Stayed 1 night in Feb 2025

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service
Elevator was down but the service from staff was great
Stayed 1 night in Feb 2025

8/10 Good

Jalicia

Stayed 1 night in Feb 2025

6/10 Okay

Lee

Stayed 1 night in Feb 2025

8/10 Good

Suren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

2/10 Terrible

Lossie

Liked: Staff & service
Disliked: Property conditions & facilities
The elevator wasn’t working had to go up 5 flights of stairs with children
Stayed 1 night in Feb 2025

6/10 Okay

Jermaine

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Conan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Philip

Traveled with family
Disliked: Staff & service, property conditions & facilities
No working elevator and the put us on the 4th floor, No hot Water, no food out for breakfast that was edible, the woman at the front dealbwas rude and did not have answer to when any of the issues would be resolved. Then when we called Expedia for help they would not find us a like price hotel in the area we were staying. Then Expedia threaten to charge a $120.00 cancellation fee if we changed hotels on our own. It was the first night of a two night stay. Would you use Expedia again?
Stayed 2 nights in Feb 2025

4/10 Poor

Dolores

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Sid

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was out, no hot water!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Ecclesiasticus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Vanessa

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Kiara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Doreen

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst hotel we have ever stayed at. The elevators were broken, and we were on the 4th floor. The stairwell was grimy, with spilled food on the stairs that did not get cleaned up. The advertised full breakfast was virtually non-existent. Our room did not have enough towels, and no extras other than hand and floor towels were available when we asked (and we had to retrieve them ourselves). One of our rooms had a broken a/c unit, the other one had mold in the bathroom that you could smell when turning on the shower. The carpet was nasty, there were fingerprints all over the microwave, things were not clean. We were supposed to stay two nights, but cancelled the second night because it was so bad. No refund was given for the second night, despite the hotel obviously not being in the condition they advertised. Would give zero stars if I could.
Stayed 2 nights in Feb 2025

2/10 Terrible

Marisa

Stayed 1 night in Feb 2025

2/10 Terrible

Carlos

Stayed 1 night in Feb 2025

8/10 Good

Earl

Business traveler
Liked: Cleanliness, staff & service, amenities
The room needs cosmetic work bad. Room 303 door hard to open and close, carpet needs replaced because multiple parts missing. Also elevator unusable entire stay. Thanks.
Stayed 5 nights in Feb 2025

4/10 Poor

Trenton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Jerardo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Canceled my booking
Stayed 1 night in Feb 2025

2/10 Terrible

Aubriea

Disliked: Cleanliness, staff & service, property conditions & facilities
Been at cheer competition all day we came from out of town! I made it here and we were told that there was on room left but elevators were down and they said I could walk or get a refund! I HAD ALREADY PAID A WEEK IN ADVANCE! We made it at almost 10 and I didn’t have time to search for another room on top of that everything smelt like cigarettes and there was no wash cloths
Stayed 1 night in Feb 2025

2/10 Terrible

Moses

Stayed 4 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025