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Quality Inn Cromwell - Middletown

2.5 star property
Cromwell guestrooms with soaking bathtubs

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Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board
Property grounds

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Laundry

Explore the area

View in a map
111 Berlin Rd, Cromwell, CT, 06416
  • Place, TPC River Highlands
    ‪9 min drive‬
  • Place, Wesleyan University
    ‪9 min drive‬
  • Place, Brownstone Exploration & Discovery Park
    ‪10 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Cromwell

On river.Within 6 miles (10 km) of this hotel, you'll find Wesleyan University and TPC River Highlands. Dinosaur State Park and Lincoln Technical Institute are also within 6 miles (10 km).

What's nearby

  • Cromwell Commons Shopping Center - 10 min walk - 0.6 miles
  • Dinosaur State Park - 7 min drive - 5.0 miles
  • TPC River Highlands - 9 min drive - 5.5 miles
  • Wesleyan University - 9 min drive - 5.5 miles
  • Brownstone Exploration & Discovery Park - 10 min drive - 7.9 miles

Getting around

  • Meriden Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cumberland Farms - ‬2 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Dunkin' - ‬9 min walk

About this property

Quality Inn Cromwell - Middletown

Cromwell guestrooms with soaking bathtubs
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. A health club, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Cromwell - Middletown. Free self parking is available.
  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Microwave in a common area
  • Water dispenser
  • 1 conference room
Quality Inn Cromwell - Middletown offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Cromwell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Parking included
  • Free WiFi
  • Air conditioning
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Frequently asked questions

How close is Quality Inn Cromwell - Middletown to the airport?

Quality Inn Cromwell - Middletown is 26.5 mi (30-min drive) away from the Bradley Intl. Airport (BDL) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Cromwell - Middletown?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Cromwell - Middletown on Oct 5, 2025 start from $78.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Cromwell - Middletown have an airport shuttle?

Airport shuttle services are not available at Quality Inn Cromwell - Middletown.

How close is Quality Inn Cromwell - Middletown to the beach?

This hotel is 7.9 mi (14-min drive) from Lake Beseck Beach.

Does Quality Inn Cromwell - Middletown offer free breakfast?

Quality Inn Cromwell - Middletown offers free continental breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Quality Inn Cromwell - Middletown?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Cromwell - Middletown?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in costs USD 30.00 (subject to availability).

Is there free parking at Quality Inn Cromwell - Middletown?

This hotel offers free self parking.

Does Quality Inn Cromwell - Middletown have a pool?

Quality Inn Cromwell - Middletown does not have a pool.

Does Quality Inn Cromwell - Middletown have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Cromwell - Middletown to downtown Cromwell?

Quality Inn Cromwell - Middletown is 2.9 mi away from Cromwell.

Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 239 out of 1010 reviews
Rating 8 - Good. 261 out of 1010 reviews
Rating 6 - Okay. 203 out of 1010 reviews
Rating 4 - Poor. 149 out of 1010 reviews
Rating 2 - Terrible. 158 out of 1010 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard basic motel. Great for short stays
Stayed 1 night in Aug 2025

4/10 Poor

David

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The people running the place were nice, but the room was covered in dust and the like. It wasn’t my worst hotel experience, but it was fairly poor.
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

It was terrible. When I walked into the room that I was assigned, the carpet was soaked. She was gonna give me a choice between two rooms that were on the fourth floor and the elevators were not working. Both options were less than what I paid for they couldn’t clean the water out of the rug. Tried soaking it up with a few towels. The complementary breakfast was pathetic. They would not refund or discount my room, so I had to stay there. They did offer me another room for another time with all kinds of stipulations. Like I would go back there. I do not recommend this hotel at all.
Stayed 1 night in Jun 2025

2/10 Terrible

BRIAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 6 nights in Jun 2025

2/10 Terrible

Samous

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT GO HERE!!! Room is disgusting, smells like cigarettes, I was mortified going here, holes everywhere, sheets look used, I’m itchy all over.
Stayed 1 night in Jun 2025

10/10 Excellent

Larry

Stayed 3 nights in Jun 2025

8/10 Good

Brandy

Stayed 1 night in Jun 2025

8/10 Good

Leanna

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 14 nights in Jun 2025

2/10 Terrible

Donald, Westbrook

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The wallpaper was peeling off the wall in the bathroom, there were no lids for the coffee cups, they didn’t have any Splenda and the room smelled. We spent $150 for one night and this was just not to par.
Stayed 1 night in Jun 2025

6/10 Okay

Luke

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jun 2025

6/10 Okay

Emily

Business traveler
Disliked: Room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Danielle

Stayed 5 nights in Jun 2025

4/10 Poor

Srinivas

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The front office staff weee very helpful However, rooms were not cleaned despite reminding housekeeping to do so. I also had a $100 refundable deposit that was to be returned within a week and that has not yet happened. Not sure how to follow up on that .
Stayed 2 nights in May 2025

8/10 Good

Max

Stayed 1 night in May 2025

10/10 Excellent

amit

Stayed 6 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
i did not go to the hotel myself i only booked the rooms for my coach drivers, they reported the hotel was nice and the parking was great for large vehicles. i have added the property to our preferred locations list to use whenever we transport in the area.
Stayed 1 night in May 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness
Great Location to visit son at Wesleyan University. Staff was pleasant and helpful
Stayed 2 nights in May 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good location to visit son at Wesleyan University and attend graduation. Staff at the hotel were helpful, pleasant and accommodating.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet was broken, mold in bathroom, curtains broken, 2 cars got broken into the night we stayed
Stayed 1 night in May 2025

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort

Beware hotel.com ratings.. they LIE…

Hotels.com rate this as a three star hotel they clearly misrepresented their ratings. I have immediately deleted my app after this and will never use them again.. Google reviews are worth the time. This property is rundown, moldy, smelly, dank, etc…. We did not feel safe there.. The staff was friendly and helpful, but that was not enough to redeem the experience.. we also feel the price was misrepresented dramatically as we paid $140 a night for our room when they Google going rate was in the 80s. For $80 I expect this for $140. This is not acceptable..
Stayed 2 nights in May 2025

10/10 Excellent

Deividi

Stayed 2 nights in May 2025

2/10 Terrible

Hao

Stayed 2 nights in May 2025

8/10 Good

Wilmarie, waynesville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025