Best Western Plus New England Inn & Suites

2.5 star property
Berlin guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western Plus New England Inn & Suites

Lobby
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2253 Berlin Tpke, Berlin, CT, 06037
  • Place, Safari Golf
    ‪3 min walk‬
  • Place, Putter's Paradise Mini Golf
    ‪17 min walk‬
  • Place, Checkered Flag Raceway
    ‪1 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪39 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.4 out of 10
Very good
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(53 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

Accessibility - 1 King Bed, Roll-in Shower, Nonsmoking

  • Sleeps 2
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • Free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen

  • Sleeps 4
  • Free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • Free WiFi

1 King Bed, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access

  • Sleeps 2
  • Free WiFi

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2
  • Free WiFi

1 King Bed, Non-Smoking, Jacuzzi, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2
  • Free WiFi

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2
  • Free WiFi

2 Queen Beds, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access

  • Sleeps 4
  • Free WiFi

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Sofabed, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer

  • Sleeps 4
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchen, High Speed Internet Access

  • Sleeps 4
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Jacuzzi, Sofabed, Fireplace, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4
  • Free WiFi

2 Queen Beds

  • Sleeps 4
  • Free WiFi

1 King Accessible Tub

  • Sleeps 2
  • Free WiFi

1 King Bed Accessible Roll In Shower

  • Sleeps 2
  • Free WiFi

1 King Suite with Sofabed Non-Smoking

  • Sleeps 4
  • Free WiFi

2 Queen Accessible Tub

  • Sleeps 4
  • Free WiFi

Queen Room with Two Queen Beds - Non-Smoking

  • Sleeps 4
  • Free WiFi

1 King Bed

  • Sleeps 2
  • Free WiFi

King Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Berlin

In shopping district.Within 2 miles (3 km) of this Berlin hotel, you'll find Putter's Paradise Mini Golf and Checkered Flag Raceway. Silver Lake State Access Area and Wilcox Park are also within 3 miles (5 km).

What's nearby

  • Safari Golf - 3 min walk - 0.2 miles
  • Lamentation Mountain State Park - 17 min walk - 0.9 miles
  • Putter's Paradise Mini Golf - 17 min walk - 1.0 mile
  • Checkered Flag Raceway - 1 min drive - 1.4 miles
  • Silver Lake State Access Area - 3 min drive - 1.3 miles

Getting around

  • Berlin Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 34 min drive

Restaurants

  • ‪Dunkin' - ‬11 min walk
  • ‪Dunkin' - ‬5 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Casa Mia at the Hawthorne - ‬7 min walk
  • ‪Uncle D's Diner - ‬4 min drive

About this property

Best Western Plus New England Inn & Suites

Berlin guestrooms with free WiFi
Best Western Plus New England Inn & Suites offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus New England Inn & Suites. Free self parking is available.

This Berlin hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Plus New England Inn & Suites offers 57 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western New England

Best Western Plus New England

Best Western Plus New England Berlin

Best Western Plus New England Inn

Best Western Plus New England Inn Berlin

Best Western Plus New England Inn And Suites

Best Western Plus New England Hotel Berlin

Berlin Best Western

Plus England & Suites Berlin

Best Western Plus New England Inn Suites

Best Western Plus New England Inn & Suites Hotel

Best Western Plus New England Inn & Suites Berlin

Best Western Plus New England Inn & Suites Hotel Berlin

Frequently asked questions

How close is Best Western Plus New England Inn & Suites to the airport?

Best Western Plus New England Inn & Suites is 28.6 mi (34-min drive) away from the Oxford, CT (OXC-Waterbury - Oxford) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus New England Inn & Suites?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus New England Inn & Suites on May 26, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus New England Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Plus New England Inn & Suites.

How close is Best Western Plus New England Inn & Suites to the beach?

This hotel is 8.8 mi (14-min drive) from Lake Beseck Beach.

Does Best Western Plus New England Inn & Suites offer free breakfast?

Best Western Plus New England Inn & Suites offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western Plus New England Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus New England Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus New England Inn & Suites?

This hotel offers free self parking.

Does Best Western Plus New England Inn & Suites have a pool?

Best Western Plus New England Inn & Suites features an indoor pool.

Does Best Western Plus New England Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus New England Inn & Suites to downtown Berlin?

Best Western Plus New England Inn & Suites is 2.2 mi away from Berlin.

Best Western Plus New England Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1018 reviews
Rating 8 - Good. 284 out of 1018 reviews
Rating 6 - Okay. 104 out of 1018 reviews
Rating 4 - Poor. 43 out of 1018 reviews
Rating 2 - Terrible. 47 out of 1018 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Gary, New York

Liked: Cleanliness, amenities, property conditions & facilities
Good value. Comfortable bed, clean facility, friendly staff, good breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Iesha

Liked: Cleanliness, staff & service, amenities
Always clean.
Stayed 1 night in Feb 2026

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
My room was clean and comfortable, the staff was friendly and attentive, the rate was reasonable. I enjoyed my stay.
Stayed 1 night in Feb 2026

8/10 Good

Paulino

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean, the hotel looked like it was well taken care of.
Stayed 2 nights in Feb 2026

8/10 Good

Carina

Stayed 1 night in Feb 2026

2/10 Terrible

Shindona

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel canceled my reservation notice.
Stayed 1 night in Feb 2026

6/10 Okay

Risa

Traveled with partner
Liked: Cleanliness, amenities
We had a non smoking room that smelled like marijuana mixed with room spray the second you walked in the room. Other than that it was clean.
Stayed 1 night in Feb 2026

10/10 Excellent

Stephanie, bel Air

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice and room felt cozy. Needed to find a place to stay while starting a travel RN assignment and very happy with my choice:)
Stayed 13 nights in Jan 2026

6/10 Okay

Justin

Traveled with partner
Liked: Cleanliness, amenities
The toilet was clogged, but we didn’t realize it till later. Did not want to disrupt our evening so had to go to lobby bathroom 2X during the night
Stayed 1 night in Jan 2026

10/10 Excellent

ija

Liked: Cleanliness, property conditions & facilities
Clean room, low noise , great price 👏👏⭐️
Stayed 1 night in Feb 2026

10/10 Excellent

Yanira

Stayed 1 night in Dec 2025

10/10 Excellent

Yanira

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
very good and clean
Stayed 1 night in Jan 2026

10/10 Excellent

Liza Marie

Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely clean and staff was very welcoming and courteous
Stayed 1 night in Dec 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
Clean room and very attentive staff
Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Clean room, plenty of amenities, and the breakfast was incredible!
Stayed 2 nights in Jan 2026

4/10 Poor

Michael, Okatie

Liked: Property conditions & facilities
Disliked: Staff & service
The room was clean and good sized. However during the 3 night stay housekeeping never came to the room, never changed the towels, never cleaned to room and never emptied the trash. The Breakfast was minimal and tasteless. I have stayed at a Best Western Plus before and this was not the case. This morning I had to get up at 5 am to get to the airport and called for a wake up call last night. They called me at 4 am! The whole stay reeks of poor management.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Very warm staff Beds are very comfortable Coffee machine is such a great idea Breakfast was great
Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Stayed 1 night in Jan 2026

6/10 Okay

John

This is a non cigarette hotel. Marijuana is a different story. The smell in the stairway, hall and occasionally our room was enough to make you sick. Breakfast was burnt reheated omelets. Room keys quit working after a few days. Won't be going back. Housekeeping was the best part. The room was cleaned well.
Stayed 5 nights in Dec 2025

8/10 Good

LINDA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the staff was very friendly ,the place was clean and i loved how quiet it was ideal for resting . the only downside was that there wasn't enough breakfast available when I WENT dow to eat
Stayed 1 night in Dec 2025

10/10 Excellent

Allison

Stayed 1 night in Jul 2025

10/10 Excellent

LARYSA, Lower Sackville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean and comfortable room. Breakfast was good. Will stay there again.
Stayed 1 night in Dec 2025

6/10 Okay

Mark

Stayed 2 nights in Dec 2025

10/10 Excellent

Joan

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff will return
Stayed 2 nights in Dec 2025