We were visiting the Ark Encounter in KY and stayed in this lovely home. The house is a great size, lots of room and everyone had plenty of space. The problem we had was with the beds. The beds in the Master and downstairs were very hard and uncomfortable, like sleeping on unyielding boards. We were only there for 2 nights. If we had been there longer, we would have opted to go to a Walmart and get an inflatable bed. Otherwise the home is lovely
The property management team, Grand Welcome did not provide good communication on this home either.
A week before our stay, we were sent an email which gave instructions and referred to the door code, but had no code in the door code section of the email, with no further explanation. I contacted them and was told we would get the code the day of our stay (this should have been in the email, but was not). No problem. But day of our stay we received a "Welcome" text, but no door code again, which required another call to management. And then another text from their local office with the incorrect property displayed in our "link" to our stay. So now a third call to verify the 1 bedroom/1 bath link sent to me was not the property we had rented for the weekend. Very poor communicators, with incorrect or no information.
The property is lovely. If the beds were fixed and the management team represented the property in a more efficient way, I would highly recommend.