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Cozumel Hotel & Resort - All Inclusive

3.5 star property
3.5-star beachfront hotel near Cozumel Museum

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Photo gallery for Cozumel Hotel & Resort - All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels
Deep-tissue massages, beach massages
Lobby
On the beach, sun loungers, beach umbrellas, beach towels
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪11 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 2 Double Beds

7.8 out of 10
Good
(238 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi) | In-room safe, desk, iron/ironing board, bed sheets

Superior Room (With Jacuzzi)

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 1 King Bed

8.2 out of 10
Very good
(12 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Front of property

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  • Parking included
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About the neighborhood

Cozumel

On the beach.With a stay at this Colonos Cuzamil hotel, you'll be within 2 miles (3 km) of Cozumel Museum and 6 miles (10 km) of Chankanaab National Park. Chankanaab Beach Adventure Park is within 6 miles (10 km) and Paradise Beach is within 9 miles (15 km).

What's nearby

  • Dolphinaris - 5 min walk - 0.3 miles
  • Stingray Beach - 11 min walk - 0.6 miles
  • Plaza Punta Langosta - 16 min walk - 0.9 miles
  • Cozumel Maritime Terminal - 3 min drive - 1.6 miles
  • Cozumel Museum - 3 min drive - 1.6 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Chilangos - ‬11 min walk
  • ‪Subway - ‬10 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪Palapas Bar - ‬6 min walk
  • ‪El Chef Ángel - ‬19 min walk

About this property

Cozumel Hotel & Resort - All Inclusive

3.5-star beachfront hotel near Cozumel Museum
Cozumel Hotel & Resort - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort - All Inclusive like an outdoor pool, a children's pool, and a fitness center.

A free manager's reception is offered daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3.5-star Cozumel hotel is smoke free.

  • 179 guestrooms or units
  • 2 dining venues
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
Cozumel Hotel & Resort - All Inclusive offers 179 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Similar properties

Exterior
Allegro Cozumel All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.1 out of 5, Very Good, 1,095 reviews
$196 nightly
The price is $241
Apr 25 - Apr 26
Total with taxes and fees
Allegro Cozumel All Inclusive

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Children's pool
  • Evening entertainment
  • Games
  • Gym
  • Outdoor pool
  • Scuba diving

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1600 per accommodation (varies based on length of stay), plus a one-time cleaning fee of MXN 100
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1600 per accommodation (varies based on length of stay) plus MXN 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Frequently asked questions

How close is Cozumel Hotel & Resort - All Inclusive to the airport?

Cozumel Hotel & Resort - All Inclusive is 2.9 mi (10-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Cozumel Hotel & Resort - All Inclusive?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Cozumel Hotel & Resort - All Inclusive on Apr 1, 2026 start from $212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cozumel Hotel & Resort - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Cozumel Hotel & Resort - All Inclusive.

How close is Cozumel Hotel & Resort - All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Cozumel Hotel & Resort - All Inclusive offer free breakfast?

Cozumel Hotel & Resort - All Inclusive does not offer free breakfast.

Is there a casino at Cozumel Hotel & Resort - All Inclusive?

No, there is no casino at this hotel.

What time is check-in at Cozumel Hotel & Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Cozumel Hotel & Resort - All Inclusive?

This hotel offers free self parking.

Does Cozumel Hotel & Resort - All Inclusive have a pool?

Cozumel Hotel & Resort - All Inclusive features an outdoor pool and a children's pool.

Does Cozumel Hotel & Resort - All Inclusive have a restaurant?

Yes, there are 2 restaurants on site.

Does Cozumel Hotel & Resort - All Inclusive have a spa?

This hotel doesn't have a spa, but it does offer deep-tissue massages.

How close is Cozumel Hotel & Resort - All Inclusive to downtown Cozumel?

Cozumel Hotel & Resort - All Inclusive is 1.9 mi away from San Miguel.

Cozumel Hotel & Resort - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 580 out of 1328 reviews
Rating 8 - Good. 376 out of 1328 reviews
Rating 6 - Okay. 205 out of 1328 reviews
Rating 4 - Poor. 90 out of 1328 reviews
Rating 2 - Terrible. 77 out of 1328 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joshua

Stayed 5 nights in Jan 2026

10/10 Excellent

Norma

Stayed 5 nights in Jan 2026

8/10 Good

David, MERRILLVILLE

Stayed 6 nights in Jan 2026

6/10 Okay

David, MERRILLVILLE

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Add more staff to support the pool. Dinning options were limited. The specialty restaurant which is only open (3) days a week was booked when we checked in. Maybe only take reservations in the morning of the day it’s open. Outside of that, the staff is friendly and the rooms were clean.
Stayed 6 nights in Jan 2026

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Our maid did an awesome job and the staff is very helpful Your pool wait staff are very busy and could use another Needed a chest in the room for clothes storage and the WiFi was too intermittent and weak signal
Stayed 7 nights in Jan 2026

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place is older but nice.
Stayed 5 nights in Jan 2026

6/10 Okay

Sema

Stayed 9 nights in Dec 2025

2/10 Terrible

Riyaz, Plano

Traveled with family
Disliked: Amenities
This place is not a resort by any stretch of imagination. It says “On beach” in About this Property. There is no beach. You have to either cross the street or go through a tunnel to reach the other side which is on the water. There is a small area by which you can get into the water, but there is no beach as the terrain is very rocky. There is no WiFi or coffee maker available in the room. This is something very basic that even low end hotels in the US provide. There is coffee available in the lobby but even that is sporadic and not available all the time. The rooms themselves make you feel that you are in a Motel 6. Very low quality towels and a small/tiny bottle of shampoo and a tiny bar soap. Staff is not very helpful or pleasant and many barely speak any English. Food is not anything to write about either. Even if this place sounds like a good deal I would not waste any money here.
Stayed 5 nights in Dec 2025

2/10 Terrible

Abhinav

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel itself was quite modest in terms of its look and feel. The staff, barring a few, were mostly rude and unhappy. The rooms & beds were pretty small and the toiletries were poor quality. Worst of all, the food was sub-standard and pathetic, as was the quality of alcohol - the only palatable meal was breakfast which was basically freshly made eggs and fruits for us. They used to run out of bottled water every day and asked us to refill older bottles. We have stayed in several all-inclusive hotels over the years, but this one has to rank as the worst experience ever and surely not recommended.
Stayed 5 nights in Dec 2025

2/10 Terrible

Marwa

Traveled with family
Disliked: Amenities, property conditions & facilities
Room is ver poor for a 4 stars hotel, when we first checked in there were not even a chair in the room and furniture is poor in quality. Food variety is ver limited and there was only one restaurant working at a time
Stayed 5 nights in Dec 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, taking a tunnel under the main street to the beach area and snorkeling right from there. We snorkeled as far south as the ferry pier a few times, was very convenient. We borrowed the included bikes and went about 2 miles south (to the marina) and pretty far north as well. Very nice to walk 4-8 blocks to two grocery stores and the main square. You can catch a cab right in the parking lot. We took a cab most days for scuba and they were all friendly and charged the expected rate. The food here is buffet style, it is clean and well prepared but not very interesting. Same for the drinks, it's pretty much the all inclusive basics and nothing special. The shows were also pretty average. That said for the price you can't expect much more. You can take those savings and go elsewhere for a luxurious meal or a drink you might post a picture of on insta. Everyone seemed pretty happy with the resort, and many people in the hot tub were return visitors. If you are a foodie, or want pictures of food for whatever, this isn't the place. Also, no drinks (alcohol or otherwise) in the room fridge, or snacks for that matter, but the grocery is right down the street.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Stayed 7 nights in Dec 2025

6/10 Okay

George M

Traveled with family
Very good location, 10 minutes from the airport, good friendly staff and services, good snorkeling location, some staff in food court has some attitude issues, front end manager and staff are very helpful, they were able find my lost sunglasses, good housekeeping staff and service, Beware of the services at the lobby- especially the car rental service, very bad customer service , the rep name louis- he is very conning, try to cheat us with the service, then cancelled the car, we lost day, I never recommend the car rental in the lobby, the place need good renovations to attract the customers, and good entertainments,
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities, property conditions & facilities
Cleanliness of rooms. Staff was super polite. However breakfast staff seemed ignore people at times which was very disappointing. Lots of space around the pool!
Large pool
Stayed 7 nights in Dec 2025

10/10 Excellent

Hernan Geovany

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing 🙌
Stayed 6 nights in Dec 2025

8/10 Good

Brett

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was good! I think management of expectations is important, it is very, very small. No complaints about the room, AC worked great, but it’s very no frills. Not a lot of food variety but it was good food. Pleasant staff, convenient location. If you like a bigger resort with lots of food options, this won’t be for you. In one week the restaurant was only open once leaving only the buffet. Great for divers/snorklers.
Stayed 7 nights in Dec 2025

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, when you check out at noon on your last day you can use the facilities but you will pay cash for anything you concume!
Stayed 2 nights in Dec 2025

6/10 Okay

Hiu Tim

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Room : bedsheet & towel not very clean, water a bit smelly , TV bad signal , room are not soundproofed, can hear people talking from hallway and pool, construction work during napping time Staff : they are good , kind & helpful , smiling face always Amenities : no WiFi in room, free snorkeling tools can be borrow, swimming pool clear & clean, foods are drinks are not bad
Stayed 5 nights in Dec 2025

8/10 Good

Steven Wayde

Liked: Cleanliness, property conditions & facilities
all good
Stayed 7 nights in Dec 2025

6/10 Okay

Joseph

Traveled with group
Liked: Cleanliness
No hot water one evening. Took several attempts at the desk before concern was addressed,
Stayed 7 nights in Dec 2025

8/10 Good

Jaimie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are frequent guests of this property. This stay was pretty typical... amazing staff, great pool, very enjoyable "beach" area. Anybody that's looking for a budget friendly place to stay, that's an easy walk to great shopping and restaurants while also offering a super friendly and accomodating staff, should def consider Hotel Cozumel & Resort. We'll be back in February!
Stayed 14 nights in Dec 2025

8/10 Good

Michael

Stayed 3 nights in Dec 2025

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Dec 2025

10/10 Excellent

Berlie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous and helpful. The building and grounds were kept clean and in good order. The food was good and the selection was adequate. The rooms facing the street are a bit noisy from the traffic at night. They also take care of insect and vermin pests as I did not see any. There is no beach to speak of as the water gets deep right away, but there is easy access to wonderful snorkeling or diving. I would stay at the Cozumel Hotel and Resort if I visit Cozumel again.
Stayed 10 nights in Dec 2025

10/10 Excellent

Kyle

Stayed 7 nights in Dec 2025