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4.6 out of 5

"Rustic, a little noisy, but friendly and very close to everything in Cozumel. An extra charge for using credit cards also. I would do it again. " More

By a verified traveler on Sat 02 Apr 2022

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Hotel Description

Aparthotel perfectly located for exploring Cozumel

Oceanside stay

A stay at this Colonia Centro aparthotel places you steps from Los Cinco Soles and within a 5-minute walk of Maya Heritage Monument. Cozumel Museum and Malecon San Miguel are also within half a mile (1 km).

Terrace

Free WiFi in public areas, a terrace, and a garden are available at this aparthotel. A library, a picnic area, and express check-out are also on offer.

Free WiFi, kitchenettes

The 11 individually decorated apartments offer free WiFi and private yards. Other amenities include kitchenettes, dining areas, and TVs with digital channels.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$81* Per night/room Oct 3 - Oct 4

Junior Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hacienda San Miguel Hotel & Suites ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hacienda San Miguel Hotel & Suites

Everyone (5) Family (1)
4 out of 5
Rustic, a little noisy, but friendly and very close to everything in Cozumel. An extra charge for using credit cards also. I would do it again.

Posted by on Apr 2, 2022

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5 out of 5
This hotel was perfect. I spent 13 nights with them and would happily return for another stay. The hotel is rustic and well maintained with a beautiful and quiet central garden. It sits 1 block off the waterfront and about a half mile from downtown Cozumel shopping and the ferry. The staff is amazing and always greet you with a smile. It’s a small property but the rooms are large, clean and most importantly air conditioned.

Posted by , from Oklahoma City on Dec 15, 2020

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Comment from Hotel Management

Dec 19, 2020 by Gisela, María & Roger

Hola Mr. Robb, Thanks very much for the opportunity of serving you, we do look forward having you around in a near future. God bless you and have a healthy and lovely holidays,

5 out of 5

we had stayed before and it is great location!

Pros: everything was great
Cons: would love for them to have their own parking area for guest
Location: very centrally located to museum, shops the have a great place to eat around the corner where you can get your food to go.. try their coconut shrimp!
everything is great they offer to have your laundry picked up which was great, the morning carafe of coffee in the morning with rolls was great way to start the morning, able to walk to town or take a morning stroll. the only down side is the parking which is limited so you may have to park a block away..

Posted by on Nov 18, 2017

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Comment from Hotel Management

Dec 7, 2017 by Linda

Thank you for your comments and recomendations!

4 out of 5

Great spot

Pros: Decor and outdoor area
Cons: Breakfast and Shower needs to be updated. No water strength.
Location: Punta Sur is a must! Chen Rio is my fave of all backbeaches and San Gervasio is sweet.
Linda is lovely, very helpful. Cute stay. Only hesitation is water/shower strength isn't fantastic, and breakfast is very basic (a piece of bread, a pot of coffee and a cup of orange juice). Basic but does the job. Gorgeous setting. Very close access to the airport, though no beaches for human foot around.

Posted by , from Melbourne on Jan 28, 2017

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5 out of 5

Very nice suite.

Pros: Privacy, and the venues
Cons: New TV types and a bigger parking space.
Location: The location is very close to the airport and only few minutes walking from the promenade of the island. Very quiet and nice suites. price was very OK
The Hotel is actually few suits together, which are fantastic for someone who wants some privacy. The staff was excellent, if you have question they will help you. The room clean and comfy. I stayed there for 13 day. My room was Tulipan, which mean Tulip. The only inconvenient was the TV, which was not an LCD or LED, just the old type, but I didn't spend much time in the room, except for sleep, and at that time I was coming exhausted, so no time for watching TV, I was sleeping like a dog till next day.

Posted by , from Romania on Sep 20, 2015

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3 out of 5

Nice hotel and very friendly staff

The breakfast is brought to your room upon request but it is only a roll and OJ. Would be nice to have a bigger breakfast. Hotel is very cute and authentic which is what I was looking for. Very nice staff! Thanks!

Posted by , from Strasburg, VA on Mar 23, 2015

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5 out of 5

Great people!

Pros: Free breakfast, Close restaurants, Quiet, ocean walking distance
This place was great, we walked a block and went swimming. It was rocky but felt good. The court yard is great little get-a-way. We will be back!

Posted by , from Ohio, USA on Dec 8, 2011

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4 out of 5

Great Deal

Pros: Free breakfast, Close restaurants, Quiet
This is a great place to stay if you wish to get the real feel for Cozumel. If you are expecting 5 star, don't stay here. The rooms are decent and clean with no bells and whistles. If you want great customer service and people that will steer you towards authentic restuarants and help you with a car rental, this is the place. We will never stay at another place on Cozumel. One fantastic thing about the room was it has a stove and fridge....good thing because it rained alot the three days of our stay....but no problem we had snacks and could heat up the leftovers from some of our ventures out at the restaurants. Very pleases with San Miguel.

Posted by on Feb 9, 2011

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5 out of 5

Great Place & Great Location - March 2009

My husband and I stayed at Hacienda San Miguel from March 4-8, 2009 for my 40th birthday. This was wonderfully located just a half-block from the West side beach (not swimmable), and on the north side of the main market square of San Miguel. We were close to everything - food, Isis car rental, shopping, people watching - you name it! This hotel was very clean with staff present to assist you. You were served a complimentary breakfast (4-5 sweet rolls, orange juice, & coffee) to get you going. We stayed in the Alcatraz Room - a one-bed (hard as usual) with kitchenette room. The A/C worked swell during the day, but we didn't need it at night, as it was pretty cool. The bathroom has some mold on the walls, but the shower was hot (if you let it run for a while). There were a few itty-bitty ants, so we did not have any food laying around. There were no bugs - but plenty of little lizards running around the central garden space that the rooms opened up to. A fountain and a sitting space where you could find a few gals doing yoga in the morning... We recommend this for singles & couples. Perhaps not for families with kids or younger party folks, as there is no pool or activities, but if you're looking for a low-key and quiet place - then this is for you! My favorite restaruants (Kinta & Pancho's Backyard) were right within walking distance! There's also a great bakery just 1/2 block east and a couple blocks south of the hotel - great coffee & wonderful baked goods. I also recommend Isis car rental - Margarite is great!

Posted by on Mar 17, 2009

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5 out of 5

The perfect place

We have been to Cozumel many times, but Hacienda San Miguel is by far the best place we have ever stayed. All of the employees go out of their way to ensure that we were very comfortable. The continental breakfast was great. It is the within walking distance to the downtown square, and many restaurants. It's just a short drive to the beachs. We will definitely be staying there again and again.

Posted by on Nov 21, 2008

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About the Hacienda San Miguel Hotel & Suites

Location Calle 10 Norte #1500, Cozumel, QROO 77600

Property Features

As a guest of Hacienda San Miguel Hotel & Suites, you'll find a library, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Hacienda San Miguel Hotel & Suites also features barbecue grills, a garden, and a picnic area. This Cozumel aparthotel is smoke free.

  • 1 building
  • 11 guestrooms or units
  • 2 levels
  • Built in 1999
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Hacienda San Miguel Hotel & Suites offers 11 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Kitchenettes offer refrigerators, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Cozumel aparthotel provides complimentary wireless Internet access. Digital television is provided. Housekeeping is provided daily.

  • In-room kitchenette
  • Dining room
  • Private outdoor space
  • Television
  • Digital channels
  • Refrigerator
  • Oven
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scuba diving nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hacienda San Miguel Hotel & Suites

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Social distancing measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Hacienda San Miguel Cozumel
  • Hacienda San Miguel Hotel
  • Hacienda San Miguel Hotel Cozumel
  • Hotel Hacienda San Miguel
  • Miguel Hotel
  • Hacienda San Miguel
  • Hacienda San Miguel & Suites
  • Hacienda San Miguel Hotel Suites
  • Hacienda San Miguel Hotel & Suites Cozumel
  • Hacienda San Miguel Hotel & Suites Aparthotel
  • Hacienda San Miguel Hotel & Suites Aparthotel Cozumel

You should know

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.