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Cozumel Hotel & Resort

3.0 star property
3-star beachfront resort with 2 restaurants

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Photo gallery for Cozumel Hotel & Resort

Private beach, sun loungers, beach massages, scuba diving
Private beach, sun loungers, beach massages, scuba diving
Restaurant
Lobby
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Spa
  • Hot Tub

Explore the area

View in a map
Carretera Costera Sur, Cozumel, QROO, 77600

Room options

Twin Room, Balcony, Garden View

  • 484 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Superior Room

  • 484 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Standard Room, 1 King Bed, Balcony, Garden View

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard with Pool View

In-room safe, desk, iron/ironing board, bed sheets

Room Standard with Pool View

8.0 out of 10
Very good
(2 reviews)
  • 1054 sq ft
  • Sleeps 4

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About the neighborhood

Cozumel

Restaurants

  • Restaurant Los Girasoles
  • ‪Taqueria El Establo - ‬12 min walk
  • ‪Restaurant Los Arcos - ‬1 min walk
  • ‪Palapas Bar - ‬7 min walk
  • ‪El Chef Ángel - ‬19 min walk

About this property

Cozumel Hotel & Resort

3-star beachfront resort with 2 restaurants
Some rates at Cozumel Hotel & Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Enjoy the free beach club on site and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Cozumel Hotel & Resort like an outdoor pool and a children's pool.

Free breakfast is available daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach resort also offers a hot tub, a fitness center, and a garden. Self parking is free.

This 3-star resort is smoke free.

  • 180 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Cozumel Hotel & Resort offers 180 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. 32-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the resort's full-service spa, Cozumel Massages. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and manicures and pedicures. The spa is open daily.

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  • Spa
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Free beach club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 1500 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 0 per night
  • A damage deposit of USD 2000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 1500 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Frequently asked questions

Does Cozumel Hotel & Resort have an airport shuttle?

Airport shuttle services are not available at Cozumel Hotel & Resort.

How close is Cozumel Hotel & Resort to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Cozumel Hotel & Resort offer free breakfast?

Cozumel Hotel & Resort offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Cozumel Hotel & Resort?

No, there is no casino at this resort.

What time is check-in at Cozumel Hotel & Resort?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Cozumel Hotel & Resort?

This resort offers free self parking.

Does Cozumel Hotel & Resort have a pool?

Cozumel Hotel & Resort features an outdoor pool and a children's pool.

Does Cozumel Hotel & Resort have a restaurant?

Yes, there are 2 restaurants on site.

Does Cozumel Hotel & Resort have a spa?

Pamper yourself with a day at Cozumel Massages, where you can enjoy facials, massages, and mani/pedis.

Reviews

Cozumel Hotel & Resort Reviews

7.6

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 289 out of 1002 reviews
Rating 8 - Good. 364 out of 1002 reviews
Rating 6 - Okay. 216 out of 1002 reviews
Rating 4 - Poor. 95 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

Reviews

10/10 Excellent

Lori Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

juan enrique

Stayed 1 night in Jul 2025

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, amenities
Room is clean,no WiFi in room ,food same everyday inclusive or not ,service good.
Stayed 4 nights in Jun 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Jun 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in and they let me store luggage as soon as I arrived so I could hope on a boat and go scuba diving. It was a great hotel with amazing beach and access to a clear ocean view of fish. You could snorkel and swim from the hotel property. The easy access to pier which allowed my fishing charter to pick me up right from pier. Super easy. I like the location, and the service was very good. The front desk helped me with a number of questions and knew the area and available activities well.
Stayed 2 nights in Jun 2025

8/10 Good

Glenn

Stayed 4 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Andrew M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

We really enjoyed our stay here. I first came here 30 years ago, and they have really "upped their game", with a beautiful and large beach area, a great breakfast overlooking the ocean, and entertainment every night. I do wish they had a clothes cabinet of some sort, we had to put our clothes on the 2nd bed.
Stayed 7 nights in Mar 2025

6/10 Okay

Miriam E

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The beach tunnel was much more convenient than I thought - staff was pleasant. There were additional fees charged that aren’t disclosed, if you aren’t an all-inclusive don’t expect the same treatment/hospitality from staff. Overall it was okay.
Stayed 6 nights in Mar 2025

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but great staff and location
Stayed 3 nights in Mar 2025

10/10 Excellent

Lori Anne

Stayed 2 nights in Feb 2025

2/10 Terrible

Jaime

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Meghan Elizabeth, St. Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easily walkable to town. Staff is very accommodating.
Stayed 9 nights in Mar 2025

10/10 Excellent

Irene

Stayed 2 nights in Mar 2025

8/10 Good

Farron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Check in was easy and quick. Mino at the excursions table was EXCELLENT!
Stayed 4 nights in Mar 2025

8/10 Good

Marcia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
Stayed 7 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Property is older but clean. Not fancy, but quiet and very pleasant.
Stayed 7 nights in Feb 2025

6/10 Okay

Tracy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This is good for divers but the food wasnt very good. We only did yhe breakfast and not yhe all inclusive and the breakfast was mediocre at best. Its nice that Dive Paradise now has their main shop at the hotel with lockers and 2 rinse tanks. Not really a beach but there is sand in front of the dining area (across main road from the hotel and rooms) with ample chairs and a bar.
Stayed 7 nights in Jan 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service

Not bad for the price

Stay was very pleasant and the cost more than made up for the slight downside of an older room and sub par dining
Stayed 3 nights in Jan 2025

8/10 Good

Kimberly Anne, Foley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. I didn’t get her name but the tall lady at the front desk was so sweet and extremely helpful. She was that way ALL THE TIME! Keira who worked in the beach area and restaurant at that side is delightful. Wonderful friendly personality. Breakfasts we delicious and a great variety and abundance.
Stayed 7 nights in Dec 2024

2/10 Terrible

Joe

Disliked: Cleanliness
Stayed 4 nights in Dec 2024

2/10 Terrible

Jason

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is probably a two star. No Wi-Fi in the rooms. Beds and bedding are low quality. Amenities were poor quality. Tiny little TV. Staff is not friendly. They had all kinds of weird rules.
Stayed 1 night in Jan 2025

6/10 Okay

Jacquelynn, Spring Hill

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was an ok property. The breakfast was great, the beach (has no sand) had great snorkeling. It was close enough to walk to town. No place to put your clothes in room besides tiny closet. Would probably find another place with more advanced planning. Trip planners were helpful!
Stayed 4 nights in Dec 2024

8/10 Good

Katielijne L

Traveled with partner
Liked: Cleanliness, staff & service
This property is a good place to stay if you plan on just doing your own thing. The pool area is very nice and the breakfast that was included was good also. I am glad we did not pay for the all inclusive as there are only two restaurants. Snorkeling is included and if you are scuba diver there is a dive shop onsite. This hotel is located centrally to all the shopping and dining and really to anything you might want to do. This was a pleasant place to stay, room was clean ac was cold and the grounds are well maintained. There was no WiFi in the rooms at the time of our stay. For the price we were very happy with our stay.
Stayed 4 nights in Dec 2024

6/10 Okay

Shant

Stayed 7 nights in Dec 2024