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The Ritz-Carlton, Dallas

5.0 star property
5-star luxury hotel near American Airlines Center

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Dallas

Exterior
Cocktail bar
Exterior
Terrace/patio
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Room service

Explore the area

Map
2121 McKinney Ave, Dallas, TX, 75201
  • American Airlines Center
    ‪8 min walk‬
  • Dallas World Aquarium
    ‪15 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪2 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite, 1 Bedroom

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Cocktail bar

Deluxe Suite, 1 Bedroom, Non Smoking

  • 419 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom (Club Lounge Access)

Club Suite, 1 Bedroom (Club Lounge Access) | Living room | Smart TV, video-game console, Netflix, DVD player

Club Suite, 1 Bedroom (Club Lounge Access)

  • 419 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom

  • City view
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Cocktail bar

Deluxe Room, 1 King Bed, Non Smoking

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Non Smoking

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Corner

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Queen Beds

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Property amenity

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About the neighborhood

Dallas

Uptown stay.A stay at this Uptown hotel places you within half a mile (1 km) of American Airlines Center and 2 miles (3 km) of Dallas World Aquarium. Kay Bailey Hutchison Convention Center and Dallas Market Center are also within 3 miles (5 km).

What's nearby

  • American Airlines Center - 8 min walk - 0.5 miles
  • Perot Museum of Nature and Science - 8 min walk - 0.5 miles
  • Dallas World Aquarium - 15 min walk - 0.8 miles
  • Kay Bailey Hutchison Convention Center - 2 min drive - 1.4 miles
  • Dallas Market Center - 3 min drive - 1.9 miles

Getting around

  • McKinney & Pearl Stop - 2 min walk
  • Dallas Union Station - 10 min drive
  • Love Field Airport (DAL) - 16 min drive

Restaurants

  • ‪Happiest Hour - ‬5 min walk
  • ‪Haywire - ‬5 min walk
  • ‪Yardbird - ‬6 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪Cava - ‬5 min walk

About this property

The Ritz-Carlton, Dallas

5-star luxury hotel near American Airlines Center
The Ritz-Carlton, Dallas offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 18406 square feet (1710 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury The Ritz-Carlton, Dallas. Parking is available for a fee.

This 5-star Dallas hotel is smoke free.

  • 1 building
  • 218 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 18406 sq ft of conference space
  • 1710 sq m of conference space
  • Manager's reception (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Ritz-Carlton, Dallas offers 218 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Smart televisions come with video-game consoles, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Dallas hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Spa at the Ritz-Carlton Dallas has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Spanish

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The price is $407
includes taxes & fees
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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: WiFi (USD 14.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 70 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 6 to 41 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • DVD player
  • Netflix
  • Pay movies
  • Smart TV with premium channels
  • Video game console

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 200 per stay
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 41 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 70 per night
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Pets are accepted at the discretion of the management.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Ritz-Carlton
Ritz-Carlton Dallas
Ritz-Carlton Hotel Dallas
Dallas Ritz Carlton
Ritz Dallas
Ritz-Carlton Dallas Hotel Dallas
Ritz-Carlton Dallas Hotel
Ritz Dallas
Dallas Ritz Carlton
The Ritz Carlton Dallas
The Ritz Carlton Dallas

Frequently asked questions

How close is The Ritz-Carlton, Dallas to the airport?

The Ritz-Carlton, Dallas is 6.1 mi (16-min drive) away from the Love Field Airport (DAL) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton, Dallas?

As of May 9, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Dallas on May 23, 2025 start from $474.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton, Dallas have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton, Dallas.

Does The Ritz-Carlton, Dallas offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton, Dallas, but cooked-to-order breakfast is offered for a fee of between USD 6 and 41 per person. It's available every day from 6:30 AM to 11 AM.

Is there a casino at The Ritz-Carlton, Dallas?

No, there is no casino at this hotel.

What time is check-in at The Ritz-Carlton, Dallas?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at The Ritz-Carlton, Dallas?

Free parking is not available at this hotel. Valet parking is available for USD 70 per night.

Does The Ritz-Carlton, Dallas have a pool?

The Ritz-Carlton, Dallas features an outdoor pool.

Does The Ritz-Carlton, Dallas have a restaurant?

The Ritz-Carlton, Dallas is home to Fearings, which features American cuisine and brunch.

Does The Ritz-Carlton, Dallas have a spa?

Pamper yourself with a day at The Spa at the Ritz-Carlton Dallas, where you can enjoy aromatherapy, sports massages, and hydrotherapy.

How close is The Ritz-Carlton, Dallas to downtown Dallas?

The Ritz-Carlton, Dallas is 1.2 mi away from Dallas.

The Ritz-Carlton, Dallas Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 253 out of 307 reviews
Rating 8 - Good. 31 out of 307 reviews
Rating 6 - Okay. 11 out of 307 reviews
Rating 4 - Poor. 8 out of 307 reviews
Rating 2 - Terrible. 4 out of 307 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2025

10/10 Excellent

Ryan

Stayed 2 nights in Apr 2025

8/10 Good

Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The lobby is beautiful but the rooms need updating. The bathtub was old with some missing grout and the shower was small for $1000/night room rate.
Stayed 1 night in Mar 2025

10/10 Excellent

Neisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the ambience, friendly and professional staff
Stayed 2 nights in Mar 2025

8/10 Good

Victor, key Biscayne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have and will repeat the stay. Price is good for the experience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexis, Chicago

Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Traveled with family
Beautiful hotel, but the staff is so wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Stayed 3 nights in Feb 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is phenomenal, always there to help make your stay comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bedroom but a beautiful memory.

Was a birthday celebration. The hotel made it a wonderful memory for us. Wonderful accommodations and attention to detail. Great service.
Stayed 1 night in Feb 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful however, the commode in our room ran all night. You could not put the AC down far enough to cool the room. For what they charge for this room, it should be stellar condition.
Stayed 1 night in Feb 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Traveled with family
Beautiful rooms and professional staff Food excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the restaurant food is awesome
Stayed 4 nights in Nov 2024

10/10 Excellent

rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations and excellent customer service, top notch.
Stayed 2 nights in Nov 2024

8/10 Good

Rodney

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Olivia

Stayed 1 night in Sep 2024

10/10 Excellent

Richard, Windermere

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
classic Ritz rooms nicely appointed great spa and good food
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis, Chicago

Stayed 1 night in Aug 2024

10/10 Excellent

Alexis, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and the rooms were outstanding!
Stayed 4 nights in Aug 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great clean room. Comfy bed
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was amazing
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from the check in to check out process, the staff and ease of services are outstanding. The room was very neat and comfortable. Fearing’s restaurant was amazing.
Stayed 1 night in Jun 2024