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"Place is great. They have a light continental breakfast " More

By a verified traveler on Sun 24 Nov 2019

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Hotel Description

Enjoy the free WiFi at this Pleasant Hill hotel

In Pleasant Hill

Within 3 miles (5 km) of this Pleasant Hill hotel, you'll find Lindsay Wildlife Museum and Gardens at Heather Farm. Kaiser Permanente and Ruth Bancroft Garden are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Free on-the-go breakfast is served. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 122 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$117* Per night/room Nov 12 - Nov 13

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites Pleasant Hill Buskirk Ave ratings based on 14 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites Pleasant Hill Buskirk Ave

Everyone (10) Family (2)
2 out of 5
This hotel was very disappointing. The staff weren’t very friendly and the rooms are old and dilapidated. The air conditioner stopped working and we called the front desk for some assistance in the matter and they never came. Also, people are yelling all night in the hallways and my family was awaken during the night by banging on the walls. This is definitely not a hotel my family will be returning to.

Posted by on Jul 29, 2021

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Comment from Hotel Management

Jul 29, 2021 by Hotel Management

Thank you for staying at our hotel. We are truly sorry for the issues you outlined. We sincerely apologize for the condition of our accommodations and the unsatisfactory service you received. We also regret the inconvenience caused due to the disturbance you experienced. We appreciate our guests' valuable feedback as we continually strive to grow and improve our guest services. We hope you change your mind and allow us to host you again on a future visit. Sincerely, Hotel Management

1 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 6, 2020 by Hotel Management

Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management

4 out of 5
Place is great. They have a light continental breakfast

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 25, 2019 by Hotel Management

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management

4 out of 5

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 27, 2019 by Hotel Management

We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management

1 out of 5
There was no hot water this morning when I went to take a shower. I ran the water for at least 15 minutes without success. When I called the front desk about the problem no one picked up. When I went to check out the person at the front desk barely spoke English. This is a terrible place and I'll never stay there again. Travelocity should remove them from your site as they are giving you a bad name.

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 17, 2019 by Hotel Management

Thank you for your recent review regarding your stay at our hotel. Please accept our apologies for our staff not being attentive to your needs and for the unsatisfactory service you received during your stay. We have shared your observations with our team for their immediate attention. Also, we have alerted our maintenance team about the shower, and they will check the water temperature. We hope you will reconsider and stay with us again as we would like you to experience the hotel as you should have on this visit. Sincerely, Hotel Management

2 out of 5
The bathroom sink would not drain. We could see all of the sludge that was built up in the drain. Disgusting! It also took extremely long to get hot water. The shower was almost impossible to adjust the temperature. There was old, rotten food left in the refrigerator from a previous guest. The free breakfast was “minimal” at best.

Posted by on Feb 8, 2019

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Comment from Hotel Management

Feb 10, 2019 by Hotel Management

Thank you for choosing to stay at our hotel. Please accept our apologies for the difficulties you encountered in your room. We have discussed your feedback with our housekeeping and maintenance teams, and we’re reviewing the situation in order to make sure such incidents are prevented from happening again. We hope you will return so we can make it up to you. Sincerely, Hotel Management

2 out of 5
Room was stripped of all amenities. Heat a d TV worked only occasionally..

Posted by on Dec 29, 2018

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Comment from Hotel Management

Dec 30, 2018 by Hotel Management

Thank you for choosing our hotel. We are sorry for the issues you encountered in your room and regret the inconvenience it caused. Please know, our in-room amenities such as kitchenware and other amenities are kept at the front desk and are complimentary. Once more, we do apologize and hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

3 out of 5
The hotel is somewhat outdated but ok. The room is average.

Posted by on Aug 6, 2018

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Comment from Hotel Management

Aug 8, 2018 by Hotel Management

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management

2 out of 5

NEVER AGAIN

Pros: It was close to the location of my doctors appt. and was in a nice area.
Cons: Management could come out from behind the desk and attend to the needs patrons. Get rid of the loiters outside at night.
Location: Found a great Mexican restaurant down on Monument Blvd!
Third floor room, with a kitchen, we had to ask for a coffee pot and all items needed for kitchen, then we had to go get them as they were never delivered as promised. Second - the fitted sheets would not stay on the mattress, nor was there a mattress cover on the mattress. The mattress was worn and uncomfortable and I did not sleep because of the yelling going on in the parking lot right outside the front lobby doors, which floated up to the 3rd floor window, where we had thought it would be nice to get fresh air. WRONG.

Posted by , from California on Apr 9, 2017

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Comment from Hotel Management

Apr 11, 2017 by General Manager

Valerie, thank you for your candid feedback. Please accept my sincere apologies for the difficulties you encountered during your visit. I will ensure you that we are working on every concern outlined in your review to make sure we are more consistent in our service levels. We truly appreciate your business and hope you will consider staying with us once more so we can provide you with the hospitality you should have experienced on this visit. Sincerely, General Manager

2 out of 5

Weekend in Pleasant Hill

Pros: The proximity to where we needed to go and free wifi.
Cons: The hotel needs an overhaul. Rooms need to be cleaned and freshened. Whatever the odor is, needs to be eliminated.
Location: The location was fine. We were in town for a party, so we didn't do anything else while we were in town.
The outside of the hotel is nice. It's when you get in the elevator and rooms that things get yucky. There are no ice machines in the hotel. The outlet in the bathroom didn't work. The room was drab and had a bad odor. Everything looked old and dingy. There was a bag of trash in the hallway on the way to our room one night and it was still there the next morning. The elevator floor was dirty, like it hadn't been vacuumed or swept in a long time. Everything looks old and worn out. The floors and carpet appeared to be somewhat new. Since we were only staying two nights there was no maid service, but we could exchange towels, if we wanted to at the front desk.

Posted by , from Roseville on Jul 11, 2016

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About the Extended Stay America Suites Pleasant Hill Buskirk Ave

Location 3220 Buskirk Ave, Pleasant Hill, CA 94523

Property Features

Free breakfast is available. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Pleasant Hill Buskirk Ave also features coffee/tea in a common area, laundry facilities, and a front desk safe. Self parking is free. This Pleasant Hill hotel is smoke free.

  • 122 guestrooms or units
  • 3 levels
  • Built in 1997
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Pleasant Hill-Contra Costa Centre BART Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Pleasant Hill Buskirk Ave offers 122 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Pleasant Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Buskirk
  • Extended Stay America Buskirk Hotel Pleasant Hill Avenue
  • Extended Stay America Pleasant Hill Buskirk Avenue
  • Extended Stay America Pleasant Hill Buskirk Avenue Hotel
  • Extended Stay America Buskirk Avenue Hotel
  • Extended Stay America Buskirk Avenue
  • Extended Stay America Pleasant Hill Buskirk Avenue
  • Extended Stay America Suites Pleasant Hill Buskirk Ave Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.