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Crowne Plaza Concord / Walnut Creek, an IHG Hotel

3.5-star property
45 John Glenn Drive, Concord, CA 1-855-201-7819
3.7 out of 5
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See all 21 travelocity Reviews

"Very friendly staff. Quick check in. Beautiful lobby " More

By a verified traveler on Wed 15 Sep 2021

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Hotel Description

Enjoy the free WiFi at this 3.5-star Concord hotel

Near the airport

Within 2 miles (3 km) of this Concord hotel, you'll find The Veranda and California Grand Casino. Sunvalley Shopping Center and Todos Santos Plaza are also within 2 miles (3 km).

Free area shuttle

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free train station pick-up. A free area shuttle is offered as well.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 324 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, hair dryers, and safes are also available.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$127* Per night/room Nov 21 - Nov 22

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crowne Plaza Concord / Walnut Creek, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza Concord / Walnut Creek, an IHG Hotel

Everyone (13) Couples (3) Family (5)
5 out of 5
Very friendly staff. Quick check in. Beautiful lobby

Posted by on Sep 15, 2021

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4 out of 5

Posted by on Aug 10, 2020

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4 out of 5

Posted by on Dec 27, 2019

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2 out of 5
Inside interior was good but for a client who has a booking there, I had to pay for the parking. I’ve travelled to different hotels before but this is the ONLY one that Charged me for parking !? Never again !!

Posted by on Dec 24, 2019

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2 out of 5
Horrendously long walk, with luggage, to front door after driving around for upwards of 5 minutes before I could finally find a place to park. Behind the hotel, where I had to park, there were gang members hanging out, in and around parked cars, in the parking lot. When I informed the desk person of this concern, he totally blew it off.

Posted by on Nov 11, 2019

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4 out of 5
The biggest reason we stay at the Crown Plaza Concord CA is the indoor pool.

Posted by on Oct 29, 2019

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2 out of 5
The photographs hosted made it look like a much newer updated property. When in fact that was only the lobby and common areas. The hallways, the elevator and in particular my room all looked straight out of 1972. Carpet was terrible. Room furnishings we're the same ones I had in my room as a child 40 years ago just kidding but really really old. Seems like the bathroom vanity and sink and perhaps toilet where the only thing that had been updated within the last 20 years. It was far too expensive in comparison with other surrounding properties for the quality not received in the room and Facilities. On top of being excessively priced they have a humongous parking lot and they have the gall to charge $16 to park there

Posted by on Oct 18, 2019

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5 out of 5
The staff was super nice and accommodating. The room was very clean and comfortable. The facility is HUGE with a lot of things needed in the building itself.

Posted by on Oct 8, 2019

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3 out of 5
The carpets were very dirty. In the halls and the room.

Posted by on Oct 7, 2019

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4 out of 5

Posted by on Jun 16, 2019

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About the Crowne Plaza Concord / Walnut Creek, an IHG Hotel

Location 45 John Glenn Drive, Concord, CA 94520

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 23000 square feet (2070 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Crowne Plaza Concord / Walnut Creek, an IHG Hotel. An area shuttle within 2 mi, a theme park shuttle, and a train station pick-up service are free. For a fee, parking is available. This 3.5-star Concord hotel is smoke free.

  • 1 building
  • 324 guestrooms or units
  • 3 levels
  • 23000 sq ft of conference space
  • 2070 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Property shuttles: Free area shuttle within 2 mi, train station pick-up, and theme park shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Crowne Plaza Concord / Walnut Creek, an IHG Hotel offers 324 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and microwaves can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Vineyards Restaurant/Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Maximum 1 per room (weight limit: 35 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.99 and USD 15.50 per person (approximately)
  • Self parking fee: USD 16 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Concord Walnut Creek
  • Crowne Plaza Concord Walnut Creek
  • Crowne Plaza Walnut Creek
  • Crowne Plaza Walnut Creek Concord
  • Crowne Plaza Walnut Creek Hotel
  • Walnut Creek Concord
  • Crowne Plaza Concord Walnut Creek Hotel
  • Crowne Plaza Concord / Walnut Creek
  • Crowne Plaza Concord / Walnut Creek, an IHG Hotel Hotel
  • Crowne Plaza Concord / Walnut Creek, an IHG Hotel Concord
  • Crowne Plaza Concord / Walnut Creek, an IHG Hotel Hotel Concord

You should know

  • Crowne Plaza Concord / Walnut Creek, an IHG Hotel offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.