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Clarion Hotel Concord/Walnut Creek

2.5-star property
1050 Burnett Ave, Concord, CA 1-855-201-7819
3.7 out of 5
Good!
See all 9 travelocity Reviews

"Room on the older side. Found a big stain in the bathtub. Like better lighting in the room. " More

By a verified traveler on Sat 30 Nov 2019

Points Of Interest

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Hotel Description

Golf hotel near The Veranda

Near the airport

Stay at this Concord hotel and you'll be within half a mile (1 km) of The Veranda and 2 miles (3 km) of Sunvalley Shopping Center. Six Flags Hurricane Harbor Concord is within 2 miles (3 km) and Broadway Plaza is within 9 miles (15 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Free self parking, a coffee shop, and a terrace are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 195 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$100* Per night/room Dec 21 - Dec 22

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Clarion Hotel Concord/Walnut Creek ratings based on 9 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Clarion Hotel Concord/Walnut Creek

Everyone (7) Family (3)
4 out of 5

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 27, 2020 by EC

Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Entiom Caldas

4 out of 5

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 23, 2020 by EC

Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Entiom Caldas

3 out of 5
Room on the older side. Found a big stain in the bathtub. Like better lighting in the room.

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 1, 2019 by EC

Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Entiom Caldas

5 out of 5
I have stayed at this hotel several times now and it has always been clean, accommodating and courteous. The staff is always helpful and when we have an event there, everything is handled beautifually.

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 10, 2019 by General Manager

Thank you so much for sharing your experiences online. We appreciate your business and look forward to working with you again soon. Sincerely, Mary Ann R

5 out of 5

Posted by on Jan 27, 2019

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Comment from Hotel Management

Jan 27, 2019 by General Manager

Thank you so much for the "5" rating. Our staff and I appreciate your taking the time to share your recent positive experience. We look forward to your return. Sincerely. Mary Ann R

3 out of 5
Reserved room on but on day of reservation front desk tried to cancel to get other clients at a higher rate. Called 2 times telling them not to cancel and finally resolved. very stressfull

Posted by , from Reno, nv on Nov 15, 2018

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Comment from Hotel Management

Nov 18, 2018 by General Manager

Bill, I am not sure the reason for our calling you to cancel reservations. Thank you for bringing this to our attention. We will definitely look into this. We appreciate your business and look forward to your return. Mary Ann R

5 out of 5
Only comment I have is, I would rather have one large pillow than two small pillows.

Posted by on Aug 28, 2018

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Comment from Hotel Management

Aug 28, 2018 by General Manager

Thank you, we understand. The pillows are a Choice standard. We hope to see you again in the future. Sincerely Mary Ann R

3 out of 5

Overnight Stay

Pros: It was convenient & our other choices were sold out.
Cons: I don't like their policy of withholding a $200 deposit and for that reason would not return. That amount is uncalled for.
Location: N/A
we were attending a party in the area & didn't want to drive 2 hours home that eventing.

Posted by on Oct 5, 2015

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Comment from Hotel Management

Oct 13, 2015 by General Manager

Dear Guest, We do require a $200 credit-card authorization upon check-in. We do, however, release the authorization the same day. If you have not yet received your release, please contact our Front Office Supervisor, and we will expedite the process. Sincerely, Mary Ann Rhoe GM

1 out of 5

Significant room damage. Furniture, walls etc..

Pros: Nothing
Cons: Everything
Upon check in I was asked for a "separate credit card number" for "incidentals". Upon entering the room we noticed major damage to the entertainment center where television sits. The large drawers below television were completely unusable, off track with one side of the upper of two drawers sagging onto the other drawer preventing use, missing hand knob. Upon further inspection we noticed heavy damage to lamp shades and walls. I became concerned and wanted hotel manager or maintenance staff come up to the room to verify damage "prior" to our stay and departure so that we wouldn't be blamed for the damage. I called front to desk to request someone come look. Was told by front dest clerk that a maintenance person would be up to look. They never showed up so I called the front desk again and the same person told me not to worry that I wouldn't be charged for any damage. I explained that it wasn't a very legitimate process of verifying pre existing damage to a room by simply stating that "we wouldn't be charged for any damage." Highly recommend NOT staying here. Could never get any verification that I wouldn't be charged for a ridiculous amount of damage to a $130.00 a night room!?!? Low class place! Wouldn't even give me a receipt for my stay. I canceled my bank card just to be sure I would be charged bogus fees for damage we didn't create. Place was also dirty!

Posted by on May 20, 2015

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Comment from Hotel Management

Jun 2, 2015 by General Manager

I apologize for your inconvenience of our $200 security deposit collected at check-in. As we continue to improve, this does allow our rooms to remain fresh to allow our future guests an enjoyable stay. We welcome our corporate guests and groups to work closely with our sales department to ensure affordable rates as well. We hope that you will allow us another chance in the future. Sincerely,

About the Clarion Hotel Concord/Walnut Creek

Location 1050 Burnett Ave, Concord, CA 94520

Renovations + Closures

The following facilities or services will be unavailable from November 24 2021 to January 31 2022 (dates subject to change):

  • Bar/Lounge(s)
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Clarion Hotel Concord/Walnut Creek. Limited free parking is available on a first-come, first-served basis. This Concord hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 6 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 1965
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Clarion Hotel Concord/Walnut Creek offers 195 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. This Concord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Lido Bar and Grill - Overlooking the pool, this gastropub specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Marina nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Skydiving nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay
  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 9.95 for adults and USD 4.95 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Concord
  • Clarion Hotel Concord
  • Clarion Hotel
  • Clarion Concord Walnut Creek
  • Clarion Hotel Concord/Walnut Creek Hotel
  • Clarion Hotel Concord/Walnut Creek Concord
  • Clarion Hotel Concord/Walnut Creek Hotel Concord

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.