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4.7 out of 5

"Very nice & clean & the staff was very nice. " More

By a verified traveler on Mon 23 Aug 2021

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Hotel Description

Walnut Creek guestrooms with free WiFi

In Walnut Creek

You'll find Lindsay Wildlife Museum and Kaiser Permanente within 2 miles (3 km) of this hotel. Gardens at Heather Farm and Ruth Bancroft Garden are also within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Business travelers can take advantage of the 24-hour business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 164 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include premium bedding, coffee/tea makers, and free newspapers.

Standard Room, 1 King Bed, Accessible (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$147* Per night/room Dec 2 - Dec 3

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Express Walnut Creek, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Walnut Creek, an IHG Hotel

Everyone (9) Couples (2) Family (3)
5 out of 5
Very nice & clean & the staff was very nice.

Posted by on Aug 23, 2021

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5 out of 5

Posted by on Sep 17, 2020

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Comment from Hotel Management

Sep 17, 2020 by Todd

Dear Valued Holiday Inn Express Guest, Thank you for taking the time to rate our hotel so highly and for providing positive feedback about your recent stay. We are delighted to know you enjoyed your time with us and that our staff, service and amenities met to your satisfaction. We look forward to welcoming you back. We are hopeful that you will make Holiday Inn Express Walnut Creek your hotel of choice for future travels to the area. Yours in Hospitality Todd Craig – General Manager & the Holiday Inn Express Walnut Creek Team.

5 out of 5
Love the breakfast diversity. Not sure why the charge on parking.

Posted by on Dec 8, 2019

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Comment from Hotel Management

Jan 13, 2020 by Todd

Dear Valued Holiday Inn Express Walnut Creek Guest. Thank you for taking the time to share your stay comments and rate your experience via Expedia. We look forward to welcoming you back in the future. Yours in Hospitality Todd Craig - General Manager

5 out of 5

Posted by on Oct 28, 2019

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5 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 4, 2019 by CynthiaT25

Dear Hotel Traveler, Thank you so much for your five star review of our newly renovated hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Cynthia T Assistant General Manager

4 out of 5

Posted by on Jul 23, 2019

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Comment from Hotel Management

Aug 2, 2019 by Cynthia T25

Dear Hotel Traveler, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Cynthia T Assistant General Manager

3 out of 5
Kids were looking forward to use the swimming pool but it was out of order due to electrical issues. Spoiled our stay.

Posted by on May 12, 2019

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Comment from Hotel Management

May 15, 2019 by CynthiaT25

Dear Hotel Traveler: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Cynthia T Assistant General Manager

5 out of 5
Looked smelled clean as soon as we walked in the building. We got an early check in (amazing) our room was clean. We have a small problem with our frig but they came and replaced it within mins. The breakfast was so good lots to choose from. And coffee was good too. The only thing i didn't really like was we had to pay for parking. But other than that we had a great stay and well be returning.

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 18, 2019 by Cynthia T

Dear Hotel Traveler; Thank you so much for your five stay review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to you coming back to stay with us when you are back in Walnut Creek. Sincerely, Cynthia T Assistant General Manager

5 out of 5
Our room was very nice and the staff were nice as well. Great location

Posted by on Jan 27, 2019

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Comment from Hotel Management

Feb 4, 2019 by Cynthia T25

Dear Hotel Traveler; Thank you so much for your five star review of our newly renovated hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Cynthia T Assistant General Manager

5 out of 5
Great location to restaurants, shopping, BART for touring, etc. Very pleasant staff. Clean! Great breakfast. Surprisingly quiet at all hours. I would recommend this hotel to any & all travelers.

Posted by on Dec 27, 2018

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Comment from Hotel Management

Jan 3, 2019 by Cynthia T25

Dear G. Thank you so much for your five star review of our newly renovated hotel. I am pleased to hear you enjoyed your stay with us and that our staff was pleasant, breakfast was great, and the hotel was clean and quit. It's something our staff takes great pride in, so we value your feedback. We look forward to serving you again should your travels bring you back to Walnut Creek. Sincerely, Cynthia T Assistant General Manager

About the Holiday Inn Express Walnut Creek, an IHG Hotel

Location 2730 N Main St, Walnut Creek, CA 94597

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Holiday Inn Express Walnut Creek, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Walnut Creek hotel is smoke free.

  • 1 building
  • 164 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Walnut Creek, an IHG Hotel offers 164 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Walnut Creek hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Mountain biking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 20 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a debit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit card deposit required
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Walnut Creek
  • Holiday Inn Hotel Walnut Creek Express
  • Holiday Inn Express Walnut Creek Hotel
  • Holiday Inn Express Walnut Creek Hotel Walnut Creek
  • Holiday Inn Walnut Creek
  • Walnut Creek Holiday Inn
  • Express Walnut Creek, An Ihg
  • Holiday Inn Express Walnut Creek
  • Holiday Inn Express Walnut Creek, an IHG Hotel Hotel
  • Holiday Inn Express Walnut Creek, an IHG Hotel Walnut Creek

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Walnut Creek, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.