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4.5 out of 5

"Great location friendly staff " More

By a verified traveler on Sat 12 Jun 2021

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Hotel Description

3-star hotel in Polaris

Polaris stay

Within a 15-minute walk of this Polaris hotel, you'll find Magic Mountain Fun Center and Polaris Fashion Place. Highbanks Metro Park and OhioHealth Westerville Medical Campus are also within 3 miles (5 km).

Renovated in 2017

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Free self parking, a lobby fireplace, and express check-in are also offered.

1 King Mobility Accessible Room with Roll In Shower

Bed Count 1 King Bed Maximum Occupancy 4 Max
$103* Per night/room Dec 15 - Dec 16

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 King Bed with Whirlpool

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Queen Mobility Accessible Room with Roll In Shower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Columbus/Polaris ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Columbus/Polaris

Everyone (4) Couples (2) Family (4)
4 out of 5
Great location.

Posted by , from DEBARY on Jan 14, 2022

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5 out of 5
Great location friendly staff

Posted by on Jun 12, 2021

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4 out of 5
It was a very nice and clean room! Close to a lot of shopping and eateries.

Posted by , from Illinois on Oct 5, 2020

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5 out of 5
Online booking was very easy. The hotel itself was clean and attractive. Check-in was quick and the room was really nice and comfortable. We'll definitely stay again!

Posted by , from North Carolina on Aug 21, 2020

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4 out of 5

Posted by on Feb 12, 2020

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5 out of 5

Posted by on Jan 26, 2020

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3 out of 5
I liked the convenient location. I disliked, the size of the bathroom in the rooms, the beds in the room were so hard that I could barely sleep at night, the pillows were flat, there is no free continental breakfast.....I was expecting way more out of a Hilton property.

Posted by on Nov 25, 2019

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4 out of 5
The stay was pleasant and the property was well maintained. There is no shuttle service, as was part of the package, to and from the airport which resulted in added expense and very inconvenient.

Posted by on May 21, 2019

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4 out of 5
It was fine. Clean restfull. Room a little to warm even with tempature down.

Posted by on Apr 13, 2019

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5 out of 5

Great stay!

Pros: Everything!
Cons: Nothing.
Location: Plenty of restaurants and a activity place with go carts.
Very nice hotel! Nice lobby, friendly staff, and clean room. The room was well stocked with amenities. The one thing I forgot was on the bathroom counter, I was very happy. Would absolutely stay there again!

Posted by , from Malvern,OH on Aug 26, 2015

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About the Hilton Garden Inn Columbus/Polaris

Location 8535 Lyra Dr, Columbus, OH 43240

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2023 (dates subject to change):

  • Daily housekeeping
  • Dining venue(s)
  • Shuttle services
  • Spa tub
  • Swimming pool

Property Features

Hilton Garden Inn Columbus/Polaris offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 1757 square feet (163 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Columbus/Polaris. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hilton Garden Inn Columbus/Polaris was completed in 2017. This 3-star Columbus hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • 1757 sq ft of conference space
  • 163 sq m of conference space
  • Built in 2005
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Columbus/Polaris offers 118 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. 43-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 14.00 per person (approximately)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Columbus/Polaris
  • Hilton Garden Inn Columbus/Polaris Columbus
  • Hilton Garden Inn Columbus/Polaris Hotel
  • Hilton Garden Inn Columbus/Polaris Hotel Columbus
  • Hilton Garden Inn Columbus/Polaris Ohio
  • Hilton Garden Inn Polaris
  • Hilton Garden Columbus Polaris
  • Hilton Garden Inn Columbus/Polaris Hotel
  • Hilton Garden Inn Columbus/Polaris Columbus
  • Hilton Garden Inn Columbus/Polaris Hotel Columbus

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.