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Hampton Inn & Suites Oakwood Village-Cleveland

2.5-star property
23300 Oakwood Commons Drive, Oakwood Village, OH 1-855-201-7819
4.4 out of 5
Excellent!
See all 19 travelocity Reviews

"The staff were most helpful, professional, friendly and courteous. " More

By a verified traveler on Thu 02 Mar 2023

Points Of Interest

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Hotel Description

Hotel near Cuyahoga Valley National Park in Oakwood Village

In Oakwood Village

You'll find Cuyahoga Valley National Park and MGM Northfield Park within 3 miles (5 km) of this hotel. Bedford Reservation and Fun 'n' Stuff are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$113* Per night/room Apr 30 - May 1

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hampton Inn & Suites Oakwood Village-Cleveland ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Oakwood Village-Cleveland

Everyone (11) Couples (2) Family (5)
5 out of 5
The staff were most helpful, professional, friendly and courteous.

Posted by , from GREEN RIVER on Mar 2, 2023

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Comment from Hotel Management

Mar 6, 2023 by Steven Pittman GM

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.

1 out of 5
The staff, both night and morning, were rude and dismissive. They helped someone else before us though we arrived first. The morning clerk refused to provide me with a receipt.

Posted by , from Utica on May 16, 2022

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Comment from Hotel Management

May 16, 2022 by Steven Pittman GM

Dear Candis. I`m sorry per our contract with Travelocity and Expedia. com where your reservation came through into our system. we are not able to give a receipt to pre-paid guest after their stay. I would recommend contacting Travelocity or Expedia with any concern you may have about the cost and a receipt for your stay. any question please feel free to contact me. Steven Pittman General Manager

5 out of 5
I feel that this property should be rated at least 3 stars. The staff are excellent and the overall appearance of the building is top notch

Posted by on Nov 15, 2021

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Comment from Hotel Management

Dec 8, 2021 by Steven Pittman

Thank you for your feedback. Comments such as yours are a great motivator to our team of friendly service professionals who truly enjoy making a difference with each and every guest. We wish you safe travels and please visit us again soon.

5 out of 5
Clean hotel. Minutes from the casino.

Posted by on Nov 8, 2021

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Comment from Hotel Management

Dec 8, 2021 by Steven Pittman GM

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

3 out of 5
Average

Posted by on Oct 24, 2021

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Comment from Hotel Management

Dec 16, 2021 by Steven Pittman GM

I am very disappointed to hear that you found our hotel average. We would like to know more. Please email us with a phone number or email address so I can discuss your issues personally.

5 out of 5
Very very friendly was great stay

Posted by on Sep 8, 2021

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1 out of 5

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 23, 2021 by Ken

Thank you for your feedback rating

5 out of 5
Totally smooth check in. They walked us through getting a second night’s stay(said nothing negative about using Travelocity) It was a 48th anniversary getaway for us and all went well!!!

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 10, 2021 by Ken

Thank you for your feedback. We are delighted you enjoyed your stay!

5 out of 5

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 25, 2021 by Ken

Thank you for your feedback!

5 out of 5

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 14, 2021 by Ken

Thanks for the feedback rating!

About the Hampton Inn & Suites Oakwood Village-Cleveland

Location 23300 Oakwood Commons Drive, Oakwood Village, OH 44146

Property Features

Hampton Inn & Suites Oakwood Village-Cleveland offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly Hampton Inn & Suites Oakwood Village-Cleveland also features a terrace, coffee/tea in a common area, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this Oakwood Village hotel.

  • 86 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Terrace
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Oakwood Village-Cleveland offers 86 accommodations with minibars and safes. 42-inch LCD televisions come with cable channels. Kitchens offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include complimentary toiletries and hair dryers. This Oakwood Village hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs available
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Oakwood Village-Cleveland Hotel Oakwood Village
  • Hampton Inn Oakwood Village-Cleveland Hotel
  • Hampton Inn Oakwood Village-Cleveland Oakwood Village
  • Hampton Inn Oakwood Village-Cleveland
  • Hampton Oakwood geCleveland
  • Hampton Inn & Suites Oakwood Village-Cleveland Hotel
  • Hampton Inn & Suites Oakwood Village-Cleveland Oakwood Village

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.