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Extended Stay America Suites Cleveland Brooklyn

2.5-star property
10300 Cascade Xing, Brooklyn, OH 1-855-201-7819

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2.3 out of 5
See all 7 Travelocity Reviews

"I like the cleanliness of the hotel and the staff is nice. I don't like that my itenirary wasn't rebooked with the hotel like it was supposed to be " More

By a verified traveler on Mon 10 May 2021

Points Of Interest

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Hotel Description

Hotel near Cleveland Metroparks Zoo in Brooklyn

In Brooklyn

You'll be within 2 miles (3 km) of Memphis Kiddie Park and 6 miles (10 km) of Cleveland Metroparks Zoo with a stay here. Perkins Beach and Upper Edgewater Park are also within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, kitchens

The 104 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, pillowtop beds, and coffee/tea makers. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$91* Per night/room Aug 22 - Aug 23

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites Cleveland Brooklyn ratings based on 7 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites Cleveland Brooklyn

Everyone (4) Couples (2)
1 out of 5

Posted by on Jul 11, 2021

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1 out of 5
Worst experience I had ever had. Dit

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 15, 2021 by Hotel Management

Thank you for your review. We are disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management

3 out of 5
I like the cleanliness of the hotel and the staff is nice. I don't like that my itenirary wasn't rebooked with the hotel like it was supposed to be

Posted by on May 10, 2021

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Comment from Hotel Management

May 11, 2021 by Hotel Management

Thank you for selecting our hotel and sharing your evaluation. While we are glad you liked our well-maintained hotel and our courteous associates, we regret the issues you had with your reservation. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management

2 out of 5
The room smelled like smoke really bad and the shower head fell off nid shower and hit wife on the head. It was on by a thread. Front desk seamed not to care.

Posted by on Mar 15, 2020

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Comment from Hotel Management

Mar 16, 2020 by Hotel Management

Charles, thank you for being our guest. We are sorry for the smoke odor you encountered in your non-smoking room. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not experience such a problem again going ahead. We also apologize for the incident you mentioned and for the inconvenience this caused to you and your wife. We have shared your concern with regard to the shower with our maintenance team so that they can fix it immediately. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management

4 out of 5
Nice hotel clean,pillows gave me a neck ache and headaches, only 6miles from downtown

Posted by on Sep 17, 2018

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Comment from Hotel Management

Sep 18, 2018 by Hotel Management

Dan, thank you for taking the time to review your stay at Extended Stay America. We’re happy to know you liked our well-maintained room and that our location was ideal for you. However, we’re sorry for the inconvenience you had due to the pillows. We hope this did not overshadow your otherwise positive experience with us, and we look forward to seeing you again back soon.  Sincerely, Hotel Management

1 out of 5

Horrible hotel

Parking lot had random sketchy people just hanging out. Front desk counter was so gross. Rooms are all non-smoking? Had to change rooms due to a strong smoke smell. Room Was not clean. The ceiling had some kind of red splatter, lampshade had stains, the floor had a ton of stains, and walls had stains as well. Was itchy as soon as I got into the bed. Bed Bugs? You can hear every noise possible. Breakfast? Oatmeal packets, and granola bars,what a joke! Will not stay here ever again!

Posted by on Oct 2, 2017

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Comment from Hotel Management

Oct 4, 2017 by Management

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Please be assured we will take the necessary actions to ensure this is properly addressed. Hotel Management

4 out of 5

This hotel made me feel good and i had fun

Pros: Close restaurants, Free Internet
OVERALL IMPRESSION. I felt home. I felt the owners were not profit driven, but instead cared about making guests feel home. Even the smallest details.

Posted by , from Cleveland, OH, USA on Jun 16, 2012

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About the Extended Stay America Suites Cleveland Brooklyn

Location 10300 Cascade Xing, Brooklyn, OH 44144

Property Features

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Cleveland Brooklyn also features coffee/tea in a common area, laundry facilities, and a front desk safe. Free self parking is available. This Brooklyn hotel is smoke free.

  • 104 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cleveland Hopkins International Airport (CLE) (7.9 km / 4.9 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Cleveland Brooklyn offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cleveland Brooklyn
  • Extended Stay America Brooklyn
  • Extended Stay America Cleveland Brooklyn
  • Extended Stay America Cleveland Hotel Brooklyn
  • Extended Stay America Cleveland Brooklyn Hotel
  • Extended Stay America Cleveland Hotel
  • Extended Stay America Cleveland Brooklyn
  • Extended Stay America Suites Cleveland Brooklyn Hotel
  • Extended Stay America Suites Cleveland Brooklyn Brooklyn
  • Extended Stay America Suites Cleveland Brooklyn Hotel Brooklyn

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.