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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel near Kaiser Permanente Otay Mesa Medical Offices in Chula Vista

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Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Reception
Free continental breakfast
Fitness facility
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View in a map
4450 Main Street, Chula Vista, CA, 91911
  • Place, Sharp Chula Vista Medical Center
    ‪4 min drive‬
  • Place, San Ysidro Border Crossing
    ‪4 min drive‬
  • Place, North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(89 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(106 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chula Vista

Otay stay.Your stay at this Otay hotel places you within 3 miles (5 km) of Kaiser Permanente Otay Mesa Medical Offices and North Island Credit Union Amphitheatre. Also, Sharp Chula Vista Medical Center is within 3 miles (5 km) and Las Americas Premium Outlets is within 6 miles (10 km).

What's nearby

  • Las Americas Premium Outlets - 4 min drive - 4.2 miles
  • Sesame Place San Diego - 4 min drive - 2.4 miles
  • Sharp Chula Vista Medical Center - 4 min drive - 3.1 miles
  • San Ysidro Border Crossing - 4 min drive - 4.4 miles
  • North Island Credit Union Amphitheatre - 5 min drive - 2.6 miles

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 26 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Jollibee - ‬3 min drive
  • ‪Little Sakana - All You Can Eat Sushi - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel near Kaiser Permanente Otay Mesa Medical Offices in Chula Vista
Best Western Chula Vista/Otay Valley Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Chula Vista/Otay Valley Hotel. Self parking is free. A complete renovation of Best Western Chula Vista/Otay Valley Hotel was completed in January 2020.

This Chula Vista hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1990
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply).

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Lobby
Comfort Inn Chula Vista San Diego South
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  • Hot Tub
  • Breakfast included
  • Parking included
4.1 out of 5, Very Good, 1,173 reviews
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The price is $111
Nov 16 - Nov 17
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

How close is Best Western Chula Vista/Otay Valley Hotel to the airport?

Best Western Chula Vista/Otay Valley Hotel is 9.4 mi (30-min drive) away from the Tijuana Intl. Airport (TIJ) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on Nov 9, 2025 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Chula Vista/Otay Valley Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Chula Vista/Otay Valley Hotel.

How close is Best Western Chula Vista/Otay Valley Hotel to the beach?

This hotel is 15.5 mi (25-min drive) from Coronado Beach and 7.9 mi (19-min drive) from Imperial Beach. Don't forget your sunscreen!

Does Best Western Chula Vista/Otay Valley Hotel offer free breakfast?

Yes, Best Western Chula Vista/Otay Valley Hotel offers free breakfast.

Is there a casino at Best Western Chula Vista/Otay Valley Hotel?

No, there is no casino at this hotel, but Caliente Racetrack Casino (10-min drive) is nearby.

What time is check-in at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Best Western Chula Vista/Otay Valley Hotel?

This hotel offers free self parking.

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Best Western Chula Vista/Otay Valley Hotel features an outdoor pool.

Does Best Western Chula Vista/Otay Valley Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Chula Vista/Otay Valley Hotel to downtown Chula Vista?

Best Western Chula Vista/Otay Valley Hotel is 4.2 mi away from Chula Vista.

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 672 out of 1506 reviews
Rating 8 - Good. 326 out of 1506 reviews
Rating 6 - Okay. 227 out of 1506 reviews
Rating 4 - Poor. 143 out of 1506 reviews
Rating 2 - Terrible. 138 out of 1506 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peggy, Jamaica

Stayed 4 nights in Jul 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Ernestine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed!

WiFi didn’t work in room. Bathroom light broken. Hotel lobby being restored (not disclosed). Breakfast served from one of the hotel rooms. Toaster broken. Had to check in through window. Overall, not good!
Stayed 2 nights in Aug 2025

4/10 Poor

Edwin, Northridge

Traveled with family
Disliked: Staff & service, property conditions & facilities
Breakfast was just okay and the exact same servings each day. Needs variety. Place was very noisy. We had two rooms on the 3rd floor facing the freeway and the noise from the freeway and the adjacent freeway on-ramp was so bad that we had a hard time getting a sleep. The lobby was under construction. The man servicing the breakfast area was doing a great job. Breakfast area had limited sitting and we had to sit by the pool to eat our breakfast on 2 of the 3 days we were there. But the biggest issue was the freeway noise. If you have to stay here, request a room on the east side of the building and lower floors since the freeway is about the same level as the 3rd floor.
Stayed 3 nights in Jul 2025

4/10 Poor

Abigail

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They should inform customers that the hotel is under remodeling the carpet and the shower were dirty, breakfast is very early it ends at 9 and they served it in one of the rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Amandeep

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The whole property was under construction and the people at the front were not nice or didn’t even acknowledge me when I walked in. The room they gave me had a front door that didn’t shut, there was no hot water and so many fruit flies all around. There was no soap or anything in the room for guests
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Stayed 4 nights in Jul 2025

4/10 Poor

Elizabeth

Stayed 1 night in Jul 2025

6/10 Okay

Elizabeth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff are nice. However, the hotel itself is far from the pictures shown on Expedia site. The lobby is under renovation, ice machines were broken, and breakfast is ok. The building structure is old. If you only need a place to sleep and shower, then it’s good enough.
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Place is old and breakfast is not good
Stayed 4 nights in Jul 2025

8/10 Good

stephanie

Stayed 3 nights in Jul 2025

10/10 Excellent

William

Stayed 1 night in Jul 2025

10/10 Excellent

Casandra

Stayed 1 night in Jul 2025

4/10 Poor

Ernesto

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it worked out, but the room needed cleaning attention from my point of view, the carpet had stains and the shower tiles haven’t been cleaned properly it was a mold spots on the corners
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

I did not end up staying the night because there were small gnat files in the room. I killed a lot of them and more kept filtering in.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Stayed 1 night in Jul 2025

10/10 Excellent

Rene

Great!
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property served its purpose! We just needed somewhere to stay for a weekend. Although it’s right off the freeway, you can barely hear the noise from the inside of your room. The only thing is that the property is kind of outdated. So if you don’t mind that, then you should be fine.
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa

Very close location to north island amphiteather
Stayed 2 nights in Jul 2025

8/10 Good

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Lizzete

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jul 2025

6/10 Okay

Melanie

Stayed 3 nights in Jul 2025

6/10 Okay

CATHERINE, la habra

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This whole property is under construction. We waited in line for almost 30 minutes just to check in.
Stayed 1 night in Jul 2025

6/10 Okay

Tiffany

Stayed 3 nights in Jul 2025