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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel near Kaiser Permanente Otay Mesa Medical Offices in Chula Vista

Choose dates to view prices

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Fitness facility
Reception
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Free continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View in a map
4450 Main Street, Chula Vista, CA, 91911
  • Las Americas Premium Outlets
    ‪4 min drive‬
  • San Ysidro Border Crossing
    ‪5 min drive‬
  • North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(87 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(102 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chula Vista

Otay stay.Your stay at this Otay hotel places you within 3 miles (5 km) of Kaiser Permanente Otay Mesa Medical Offices and North Island Credit Union Amphitheatre. Also, Sharp Chula Vista Medical Center is within 3 miles (5 km) and Las Americas Premium Outlets is within 6 miles (10 km).

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.0 mile
  • Sesame Place San Diego - 4 min drive - 2.4 miles
  • Las Americas Premium Outlets - 4 min drive - 4.0 miles
  • San Ysidro Border Crossing - 5 min drive - 4.2 miles
  • North Island Credit Union Amphitheatre - 5 min drive - 2.6 miles

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 26 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪Little Sakana - All You Can Eat Sushi - ‬3 min drive
  • ‪Panda Express - ‬9 min walk

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel near Kaiser Permanente Otay Mesa Medical Offices in Chula Vista
Best Western Chula Vista/Otay Valley Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Chula Vista/Otay Valley Hotel. Self parking is free. A complete renovation of Best Western Chula Vista/Otay Valley Hotel was completed in January 2020.

This Chula Vista hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1990
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply).

Similar properties

Lobby

Comfort Inn Chula Vista San Diego South

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.0 out of 5, Very Good, 1,074 reviews
$110 nightly
The price is $121
Sep 21 - Sep 22
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

How close is Best Western Chula Vista/Otay Valley Hotel to the airport?

Best Western Chula Vista/Otay Valley Hotel is 9.4 mi (30-min drive) away from the Tijuana Intl. Airport (TIJ) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on Sep 14, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Chula Vista/Otay Valley Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Chula Vista/Otay Valley Hotel.

How close is Best Western Chula Vista/Otay Valley Hotel to the beach?

This hotel is 15.5 mi (25-min drive) from Coronado Beach and 7.9 mi (19-min drive) from Imperial Beach. Don't forget your sunscreen!

Does Best Western Chula Vista/Otay Valley Hotel offer free breakfast?

Yes, Best Western Chula Vista/Otay Valley Hotel offers free breakfast.

Is there a casino at Best Western Chula Vista/Otay Valley Hotel?

No, there is no casino at this hotel, but Caliente Racetrack Casino (10-min drive) is nearby.

What time is check-in at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Best Western Chula Vista/Otay Valley Hotel?

This hotel offers free self parking.

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Best Western Chula Vista/Otay Valley Hotel features an outdoor pool.

Does Best Western Chula Vista/Otay Valley Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Chula Vista/Otay Valley Hotel to downtown Chula Vista?

Best Western Chula Vista/Otay Valley Hotel is 4.2 mi away from Chula Vista.

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 669 out of 1497 reviews
Rating 8 - Good. 319 out of 1497 reviews
Rating 6 - Okay. 227 out of 1497 reviews
Rating 4 - Poor. 147 out of 1497 reviews
Rating 2 - Terrible. 135 out of 1497 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 1 night in May 2025

8/10 Good

CHRISTINA

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Julienne valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good
Stayed 2 nights in Jun 2025

10/10 Excellent

Jesus

Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Feb 2025

8/10 Good

Cesar

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Madeline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy. Customer service was excellent. BW Renovating the lobby and check in at this time. Room clean. Free breakfast was great! Love how they still offer this. Waffles were delicious!
Stayed 1 night in Jun 2025

10/10 Excellent

denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sesame Street water pa & Eli 1st birthday getaway

This was my 2nd time at this BW. They are remodeling at this time, to make things better. The breakfast was very good and the gentleman who was attending us with the complementary breakfast Alex did a fantastic job.
Stayed 1 night in Jun 2025

10/10 Excellent

Christian

Stayed 1 night in Jun 2025

2/10 Terrible

Melissa

Stayed 1 night in Jun 2025

8/10 Good

RAUL

Traveled with family and small children
Liked: Cleanliness
Good price nice people
Stayed 1 night in Apr 2025

8/10 Good

Rosa

Stayed 1 night in May 2025

10/10 Excellent

Matty

Stayed 2 nights in May 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It would be nice if you would advice customers that entrance to your establishment is through the gas station.
Stayed 1 night in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

nacho

Stayed 1 night in May 2025

2/10 Terrible

Mike

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place has problems. Dirty. Air conditioning didn’t work. I asked them to fix and they said they did but didn’t. The staff you can tell is overwhelmed with so many problems. Would not recommend or stay again.
Stayed 3 nights in May 2025

4/10 Poor

Emily

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lobby was closed which was unfortunate after a long day of travel.
Stayed 1 night in May 2025

10/10 Excellent

Christian

Stayed 1 night in May 2025

6/10 Okay

Eric

Stayed 3 nights in Apr 2025

4/10 Poor

Ashley

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, decent room, sketchy vibe from parking lot.

Lobby under construction, so checkin was through an open window. Sketchy parking lot. Definitely gave off a “party motel” vibe. Room was clean and newly appointed so once I closed the door I felt comfortable. Ten feet from the freeway and super loud, so ask for a room NOT on the freeway side of hotel if possible. Didn’t try the breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Norma

Traveled with family
Disliked: Staff & service

Better customer service

Under construction , My room was not serviced cleaned. Had no iron and called for towels and iron. After 2 Ep min had to go t front desk and still waited 15 min.
Stayed 2 nights in May 2025

2/10 Terrible

Kathryn

Disliked: Property conditions & facilities
Stayed 1 night in May 2025