Your stay at this Otay hotel places you within 3 miles (5 km) of Kaiser Permanente Otay Mesa Medical Offices and Aquatica. North Island Credit Union Amphitheatre and Sharp Chula Vista Medical Center are also within 3 miles (5 km).
Renovated in 2020
This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.
Oct 12, 2022 by Management
Dear Guest;Thank you for your comments. We are happy to learn your stay was pleasant. Our staff will be delighted to learn that they have made another guest happy and hopefully a return customer
Dec 8, 2021 by Management
Dear Guest We apologize for the experience that you had during your stay. We thank you for letting us know where we need to improve as we are always thriving to do better
Jun 7, 2021 by front desk
Dear Guest, Thank you for you patronage, we appreciate your business! We also loved our location and we are glad we could accommodate you. Please come back anytime! Maria Vera Guest Service Agent
Mar 26, 2021 by front desk
We apologize for not meeting your expectations. In very demanding seasons we take special care of all the amenities in the rooms. It is seldom that a problem arises and we cannot meet the guest expectations. I hope we were able to fix the issues you mentioned. Please accept our apologies for the inconveniences we caused and thank you for letting us know so that we can correct the problem immediately.
Jan 29, 2020 by Reyna Fitch/Guest Service Manager
I appreciate you taking the time to share your amazing remarks of our Hotel. We’re delighted that you enjoyed your clean, comfortable and spacious guest rooms. But most of all the awesome service you received from our team! I will congratulate my associates for a job well done. Thanks for being our guest. We hope you make us your home away from home the next time your travels bring you this way!
Sep 4, 2019 by Reyna Fitch/ Guest Service Manager
We appreciate you and your dedicated loyalty for Best Western Chula Vista. Thanks for choosing us and we hope you return soon. Thanks Again!!
Best Western Chula Vista/Otay Valley Hotel offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served. The business-friendly Best Western Chula Vista/Otay Valley Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. A complete renovation of Best Western Chula Vista/Otay Valley Hotel was completed in January 2020. This Chula Vista hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers. This Chula Vista hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2020.
Guests are served free continental breakfast.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.